We recently purchased an outdoor bench from the Winawood collection from NBB Outdoors. Unfortunately we had some delivery issues caused by the courier. However, I have to say the customer serv... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Sale staff knowledgeable on the product we wanted. Great for our small Parish Council to be able to pay on invoice and by cheque - saves time spent checking out the company. Prompt processing and de... Ver más
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The sales team were great from getting sample to me to booking in delivery date. Re delivery, I requested driver call 30 mins before arrival, but he called on arrival. As delivery truck broke down i... Ver más
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Benches are excellent. Ordered 4 engraved park seats with back. Some delays and mixed messages with staff saying different things during the ordering process but very happy with our purchases. Would d... Ver más
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Información sobre la empresa
- Servicio de manufactura
- Portabicicletas
- Oficina de construcción y mantenimiento
- Proveedor de equipos para la construcción
- Albergue
Escrito por la empresa
Founded in 1990, NBB has become the UK's Leading Manufacturer of Smoking Shelters. Not only do we offer Smoking Shelters but our extensive range exceeds 150 variations of Walkways, Canopies, Porches, Cycle Shelters and Custom Made Shelters, protecting your visitors and staff from the elements. If you are unsure of which shelter solution you need, call our friendly sales team for help and guidance. Furthermore to make life easier for you we offer an installation service anywhere on the UK mainland.
NBB Outdoors
Escrito por la empresa
- Manufactured in Poole, Dorset
- Call our helpful sales team on 0800 1777 052 for quotations or further information for any of our products.
No Quibble Guarantee
Free Delivery on all orders over £250
Orders up to £249.99 (excluding VAT) are charged at £9.50 per order. Shipping rate for signs is £3.95
Información de contacto
First Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road,, BH17 0LA, Poole, Reino Unido
- 0800 1777 052
- sales@nobutts.co.uk
- nobutts.co.uk
4,2
Muy bueno
95 opiniones
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good service thank you
thanks for your help on the telephone yesterday with getting it ordered looking forward to recieving our order
2 de noviembre de 2022
Respuesta de NBB Outdoors
Thank you for your recent order, and for leaving us a 5* review!
We are so happy to hear our team was able to assist you, and we hope to see you again soon!
Take care and have a great day!
Kind Regards,
NBB Outdoors Customer Service Team
Great service
Ordered items arrived ahead of expectations and my queries were addressed promptly. Thank you
21 de julio de 2022
Respuesta de NBB Outdoors
Great to hear, Kath. Thank you for your order & 5 star review, we hope to see you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
Respuesta de NBB Outdoors
Fantastic to hear, Paul. Thank you for such positive feedback, we hope to see you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
Ordered product six weeks ago and I…
Ordered product six weeks ago and I still have no idea when this will arrive. I have contacted company various times and they keep on making excuses. No communication from the company about a delay. This item wasn't cheap and is for my garden I have paid for the product and could have used another company.
Not good service.
15 de junio de 2022
Opinión espontánea
Respuesta de NBB Outdoors
Good morning Suzanne,
I am really sorry for the delay for your order. I can see on your orders notes that you spoke to my colleague Sharon yesterday who gave you an update. Sharon has been liaising with our manufacturing department to get this order completed and sent out to you as fast as possible. I know that Sharon has advised that she will be in contact with you on Tuesday to make sure that you are being kept in the loop as much as possible.
Unfortunately, there has been a delay with the plastics and that has pushed out our ability to complete this order to which we are very sorry for. Please do rest assured we are doing everything we can do get this order out to you asap.
Sharon will be in touch with you on Tuesday as discussed yesterday.
Kind Regards,
NBB Outdoors Customer Service Team
Respuesta de NBB Outdoors
Just what we like to hear. Thank you for your order & 5 star review.
Kind Regards,
NBB Outdoors Customer Service Team
NBB kept in touch regarding the order…
NBB kept in touch regarding the order status. The website is easy to use.
21 de abril de 2022
Respuesta de NBB Outdoors
Great to hear, Chris. Thank you for such positive feedback, we really appreciate it.
Kind Regards,
NBB Outdoors Customer Service Team
Top quality products with top class after sales service.
So efficient, prompt and professional service. Products are great quality. Their play benches so educational. The customer service was absolutely top class, it was so hassle free. I highly recommend NBB Outdoors.
I am planning to order few more very soon.
Thanks NBB Outdoors Thanks Ella.
7 de abril de 2022
Opinión espontánea
Respuesta de NBB Outdoors
Thank you for your 5 star review. We love hearing such positive feedback from all of our happy customers and are so pleased that you are satisfied with both your order and our service.
Kind Regards,
NBB Outdoors Customer Service Team
Very efficient when ordering
Very efficient when ordering, able to reach a person on a phone to discuss things. one item was damaged but it was sorted very promptly to our satisfaction. Friendly, knowledgeable staff. Great service
30 de marzo de 2022
Respuesta de NBB Outdoors
Thank you for your feedback. We pride ourselves on our customer service and are so pleased that this was able to be sorted for you promptly.
Kind Regards,
NBB Outdoors Customer Service Team
Canopy installed process went very…
Canopy installed process went very smooth from start to finish, Very pleased with the end product. Would definitely recommend. Thank You
9 de febrero de 2022
Opinión espontánea
Respuesta de NBB Outdoors
Fantastic to hear, Steve. Thank you for your order & 5 star review, we're so pleased that you are happy with your canopy.
Kind Regards,
NBB Outdoors Customer Service Team
Benches are excellent
Benches are excellent. Ordered 4 engraved park seats with back. Some delays and mixed messages with staff saying different things during the ordering process but very happy with our purchases. Would definitely use again.
3 de febrero de 2022
Opinión espontánea
Respuesta de NBB Outdoors
Thank you for your feedback.
We're sorry to hear that you encountered the delays and confusion. We can see from looking at your order the engraving was quite complex and required some clarification. We apologise if this has caused you any frustration.
Thank you for your positive feedback regarding the benches, we are pleased that you are happy with your purchase.
If you wish to discuss this further please contact us on 0800 1777 052.
Kind Regards,
NBB Outdoors Customer Service Team
Fabulous products and service
I have purchased multiple recycled plastic benches, picnic tables and raw materials for our school sites. The service I have received from Jack Morgan and the quality of product is exceptional
3 de noviembre de 2021
Opinión espontánea
Respuesta de NBB Outdoors
Thank you for your 5 star review, Alison. We're so pleased that you are happy with both your order and our service! We hope to see you again soon.
Kind Regards,
NoButts Customer Service Team
My product looks fantastic
My product looks fantastic! Also the customer service was excellent. All around 10/10 looks great in our yard
19 de abril de 2021
Opinión espontánea
Respuesta de NBB Outdoors
Wow, thank you so much, Mike! We're so pleased you are happy with your order.
Kind Regards,
NoButts Customer Service Team
Friendly and helpful customer services
Customer services were friendly and helpful when I contacted them for information before I ordered. Once I received my Sheffield toast rack I needed to request assembly instruction which were sent immediately. I'm entirely happy with my purchasing experience with Nobutts.
22 de enero de 2021
Opinión espontánea
Respuesta de NBB Outdoors
Thank you so much for taking the time to send us a wonderful review, Angela!
Hope to hear from you again.
Kind Regards,
NoButts Customer Service Team
Easy web link and prompt delivery
11 de diciembre de 2020
Opinión espontánea
Respuesta de NBB Outdoors
Thanks for your review.
Kind Regards,
NoButts Customer Service Team
Excellent efficient service
Excellent efficient service, highly recommended.
8 de diciembre de 2020
Opinión espontánea
Respuesta de NBB Outdoors
Thanks so much for this review, David.
Kind Regards,
NoButts Customer Service Team
Great service from the moment of…
Great service from the moment of ordering.
Product arrived on time.
Yet to open and evaluate product so therefore unable to give 5 stars at this moment.
Would recommend and will use company again.
16 de octubre de 2020
Respuesta de NBB Outdoors
Thanks a lot for your feedback, Louise.
Kind Regards,
NoButts Customer Service Team
Extremely slow delivery & no communication
Ordered product in April. It did not arrive until September? No communication from the company about a delay. No notification that product would suddenly be arriving after all that time. (Scooter rack with bolts)
Not good service.
6 de octubre de 2020
Opinión espontánea
Respuesta de NBB Outdoors
Thank you for your feedback.
Please accept our sincere apologies for the delay with your order.
We have investigated this issue and it would appear there was a technical fault in our warehouse which meant the pick list for your order did not print off properly.
We are truly sorry for the inconvenience this delay may have caused you. Please do not hesitate to get back in touch with our customer services team if you require any further assistance. We can be contacted by free phone 0800 1777 052 , email sales@nobutts.co.uk or via our live web chat facility on our website www.nobutts.co.uk.
Kind Regards,
NoButts Customer Service Team
Respuesta de NBB Outdoors
Great to hear. Thanks for your review.
Kind Regards,
NoButts Customer Service Team
Excellent product and quite easy to put…
Excellent product and quite easy to put together.
We are looking to order another one.
2 de septiembre de 2020
Opinión espontánea
Respuesta de NBB Outdoors
Fantastic to hear, Jan. Thanks so much for taking the time to review us.
Kind Regards,
NoButts Customer Service Team
Table and chairs
Table and chairs. Excellent quality. Easy to put together.
Friendly helpful driver
1 de julio de 2020
Opinión espontánea
Respuesta de NBB Outdoors
Great to hear, Claire. Thanks so much for your review.
Kind Regards,
NoButts Customer Service Team
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