NBB Outdoors Opiniones 96

TrustScore: 4 sobre 5

4,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hi I’ve been dealing with a Chris Maton I found him very resourceful, polite & good phone manners thank you once again for all your understanding. Chris Eastwood Duval building take care all

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently purchased an outdoor bench from the Winawood collection from NBB Outdoors. Unfortunately we had some delivery issues caused by the courier. However, I have to say the customer serv... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The sales team were great from getting sample to me to booking in delivery date. Re delivery, I requested driver call 30 mins before arrival, but he called on arrival. As delivery truck broke down i... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Ordered product in April. It did not arrive until September? No communication from the company about a delay. No notification that product would suddenly be arriving after all that time. (Scooter rac... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de manufactura
  2. Portabicicletas
  3. Oficina de construcción y mantenimiento
  4. Proveedor de equipos para la construcción
  5. Albergue

Escrito por la empresa

Founded in 1990, NBB has become the UK's Leading Manufacturer of Smoking Shelters. Not only do we offer Smoking Shelters but our extensive range exceeds 150 variations of Walkways, Canopies, Porches, Cycle Shelters and Custom Made Shelters, protecting your visitors and staff from the elements. If you are unsure of which shelter solution you need, call our friendly sales team for help and guidance. Furthermore to make life easier for you we offer an installation service anywhere on the UK mainland.

NBB Outdoors

Escrito por la empresa

Manufactured in Poole, Dorset
Call our helpful sales team on 0800 1777 052 for quotations or further information for any of our products.

No Quibble Guarantee

Free Delivery on all orders over £250

Free Delivery on all orders over £250
Orders up to £249.99 (excluding VAT) are charged at £9.50 per order. Shipping rate for signs is £3.95

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service

Great service , good communication and delivered in good time. Nice product easy to put together.

30 de junio de 2020
Opinión espontánea
Logotipo de NBB Outdoors

Respuesta de NBB Outdoors

Great to hear, Roy. Thanks so much for taking the time to review us.

Kind Regards,
NoButts Customer Service Team

Valorada con 5 estrellas sobre 5

Excellent service and product

Excellent service and product. Love my blue bench and great there will be no maintenance needed in the future. Many thanks.

27 de junio de 2020
Opinión espontánea
Logotipo de NBB Outdoors

Respuesta de NBB Outdoors

Fantastic to hear! Thanks so much for your review.

Kind Regards,
NoButts Customer Service Team

Valorada con 5 estrellas sobre 5

What Fantastic service

What Fantastic service, ordered Wed arrived on Thurs.

25 de junio de 2020
Opinión espontánea
Logotipo de NBB Outdoors

Respuesta de NBB Outdoors

Great to hear! Thanks so much for reviewing us.

Kind Regards,
NoButts Customer Service Team

Valorada con 3 estrellas sobre 5

Good product but delivery was a let down

Good product, but let down on delivery. Someone had the smart idea of changing the delivery address I put in, to the billing address... without contacting me whatsoever!!! So turned up while I was out otherwise would have refused delivery. :(

5 de agosto de 2019
Opinión espontánea
Logotipo de NBB Outdoors

Respuesta de NBB Outdoors

Thank you for your feedback.
We're sorry to hear that your order was miss-delivered to the incorrect address. We’re are unable to locate your order or account using the information provided. Therefore, please do not hesitate to contact our customer services team on freephone 0800 1777 052 or by email at sales@nobutts.co.uk so that we can investigate this further.

Kind regards,
Amy Frampton
Sales Supervisor

Valorada con 2 estrellas sobre 5

I did put special instructions to leave…

I did put special instructions to leave my parcel in the blue bin if no answer.This was not done.Instead it was left at a shop down the road , with no note through my letterbox informing me , so I only found out a week later ,when I chased it up. Bad service.

9 de julio de 2019
Opinión espontánea
Logotipo de NBB Outdoors

Respuesta de NBB Outdoors

Thank you for your feedback.

We're sorry to hear that you had problems receiving the delivery.

Our courier UPS will usually only take goods to a collection point if there is nobody available to sign for the goods, a card should be left as a notification. It is however, up to the discretion of the driver as to whether they leave the parcel in place deem safe as they will become liable if the parcel is lost or damaged.

If you ever have any issues with orders going to collection points and you would rather delivery was reattempted, simply contact our customer services team and we will be able to rearrange a second delivery attempt.

If we can be of any further assistance, please do not hesitate to contact our customer services team on freephone 0800 1777 052 or by email at sales@recycledfurniture.co.uk.

Thank you
Amy Frampton
Sales Supervisor

Valorada con 5 estrellas sobre 5

Very pleased with our table

Very pleased with our table. Excellent quality and happy it's low maintenance. Good communication from the company both about whether I wanted a parasol hole put in and around the delivery time and date.

3 de julio de 2019
Opinión espontánea
Logotipo de NBB Outdoors

Respuesta de NBB Outdoors

Thank you for leaving such a great review Stephen. We are so pleased you are happy with your table. Enjoy using it.

Kind regards,
NBB Outdoor Shelters Customer Service Team

Valorada con 5 estrellas sobre 5

Cigarette Bin for Staff Smoking Area

Delighted with Product, Very Good Quality, Well Packaged, Super Quick Delivery, Highly Recommended, A++

1 de julio de 2019
Opinión espontánea
Logotipo de NBB Outdoors

Respuesta de NBB Outdoors

Great news Claire. We're very pleased you are happy with your cigarette bin. Thank you for taking the time to review us.

Kind regards,
NBB Outdoor Shelters Customer Service Team

Valorada con 5 estrellas sobre 5

very solidly made and of much better…

very solidly made and of much better quality than I expected at this price. Our new circular picnic 8 seater will last for a long, long time. delighted with it.

15 de junio de 2019
Opinión espontánea
Logotipo de NBB Outdoors

Respuesta de NBB Outdoors

Good afternoon, we are very happy to hear how delighted you are and we hope to hear from you again.

Many Thanks.

Kind Regards,
NoButts Customer Service Team

Valorada con 5 estrellas sobre 5

Exactly as advertised

Easy to order. Quick delivery and is as exactly advertised.

25 de mayo de 2019
Opinión espontánea
Logotipo de NBB Outdoors

Respuesta de NBB Outdoors

Good afternoon, many thanks for your 5 star review, we are very pleased you found it easy to order and we hope to hear from you again.

Many thanks.

Kind Regards,
NoButts Customer Service Team

Valorada con 5 estrellas sobre 5

Very good service and a quick delivery…

Very good service and a quick delivery time.
Would use again.
Thanks Nobutts

22 de mayo de 2019
Opinión espontánea
Logotipo de NBB Outdoors

Respuesta de NBB Outdoors

Good afternoon, many thanks for your 5 star review. We are are happy to hear you received very good service and we hope to hear from you again soon.

Kind Regards,
NoButts Customer Service Team

Valorada con 5 estrellas sobre 5

Great Service and Quality

Great service. Delivery next day. Product quality as expected. Highly recommend.

14 de mayo de 2019
Opinión espontánea
Logotipo de NBB Outdoors

Respuesta de NBB Outdoors

Good afternoon, thank you for your 5 star review we really appreciate it and glad you highly recommend us. Hope to hear from you again.

Kind Regards,
NoButts Customer Service Team

Valorada con 5 estrellas sobre 5

Very happy

Very happy. The product was as expected. Good quality. Also delivered in time.

7 de mayo de 2019
Opinión espontánea
Logotipo de NBB Outdoors

Respuesta de NBB Outdoors

Good afternoon, Thank you for leaving us a fantastic review, we hope to hear from you again.

Thanks :)

Kind Regards,
NoButts Customer Service Team

Valorada con 4 estrellas sobre 5

I found assembly a bit of a pantomime

I found assembly a bit of a pantomime. Putting the recycled plastic picnic benches together yourself can be quite a task. We watched the You Tube video as well as read the instructions and there is clearly a "technique". I had to phone the suppliers for assistance as well (after hours had been spent trying to put the first one together).

I spoke to a very helpful man at the suppliers, who indicated that others had also phoned him too who had difficulties assembling the benches. I suggested that they put some sort of colour code or sticker at the vital points of assembly to help the purchaser assemble them. There is a technique.

The benches are very heavy so it's quiet a trauma to spend hours (and I mean hours) assembling one correctly to get the "technique".

In my line of work if there are 3 criticisms raised on the same thing then it's altered. A colour or indentation code would help the customers assemble them - and they are not cheap to purchase so as much instruction for assemble that can be given would be good.

So if you buy one or more, as I did, when assembled I am pleased that they are too heavy to walk off with. As they are heavy duty recycled plastic I also had some plastic cards made up and stuck one to each bench with a "not to place hot items on such as BBQs" sign on them as suspect they would scar easily if hot items were placed on them. I hope they last for many years and continue to look as smart as they do now. It should be economical in the long run as they won't rot. The 4 stars and not 5 is because a divorce nearly ensued during asssembly..........

7 de mayo de 2019
Opinión espontánea
Logotipo de NBB Outdoors

Respuesta de NBB Outdoors

Good afternoon, many thanks for your review. We are sorry for the inconvenience you had with the instructions and we will look into making the instructions easier for quicker assemble.

Kind Regards,
NoButts Customer Service Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más