Amazing cannot fault them. The turn around was very quick and the assessor was thorough patient and understanding The report written was in great detail and it reflected all the informatio... Ver más
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Consulta las opiniones de los clientes
Can’t fault the service , from date of referral to assessment and diagnosis it was exactly a month. Everything needed was sent through within days or hours. Lovely accessor who was patient and e... Ver más
The efficiency of the process is good. They are available to contact via phone, the video call etc for assessment is very useful and the hours they offer allows for quite late times also which is hand... Ver más
Mohammad Beegoo is compassionate, professional, and timely. I’ve vastly appreciated working with him through this process and he has helped more than once when I didn’t know the next step or was confu... Ver más
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Información sobre la empresa
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Care ADHD is now Noodle. New name, new look - but our service is exactly the same. Noodle is an expert clinical service that assesses, diagnoses and supports children (6+) and adults with ADHD and autism. You can access these services either privately or through an NHS-funded pathway under Right to Choose. Our clinical team draw on decades of NHS experience, and we’re regulated by the Care Quality Commission. If you have an issue or concern you’d like to raise, please email our team at resolutionsteam@noodlehealth.com. You can also share any recent experiences you’ve had with us – whether good or bad – using our online feedback form: www.noodlehealth.com/contact-us/feedback Your feedback is vital in helping us improve our services – for you and for everyone who comes to us after you.
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Salome made me feel at ease she was…
Salome made me feel at ease she was very professional and patient with me. She was a very nice lady,thanks for all your help today and confirming what I already knew for a long time.
30 de octubre de 2026
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Thank you for your kind feedback.
We are so pleased to hear that Salome made you feel at ease during your assessment. Providing a professional, supportive and patient experience is something we care deeply about, and it's wonderful to know that you felt comfortable throughout the process.
Kind Regards,
The Noodle Team
Completely unprofessional business decision that's upsetting clients.
Just heard about the name change and I feel so sorry for anybody on your waiting lists. You're making all your patients look like it's all just a joke. Nobody wants a diagnosis from a "doctor" with such an unprofessional business name. I'm literally reading post after post of your clients feeling humiliated by the name change. Being diagnosed with a real, serious mental health related/medical conditions is a serious situation, not a kids game or a fun food. Absolute insanity. Like I say I feel sorry for any patients now having to be embarrassed by who theyre having an assessment with or having to find a new waiting list to join. You've just ruined your business with this name change. It makes me think you havnt even got legitimate doctors working with you.
30 de octubre de 2026
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Thank you for sharing your feedback.
We appreciate that the name change has prompted strong reactions from some patients, and we're sorry to hear that it has caused concern. We'd like to reassure you that this is simply a change of name to reflect the fact that we now offer a broader range of healthcare services beyond ADHD.
Importantly, it's the same team and the same care, just under a new name. The clinicians caring for patients today are the same clinicians who were caring for patients before the rebrand. Changing our name has not taken clinicians away from patient care, it has not increased waiting times, and it has not affected anyone's place on the waiting list.
We understand that receiving an ADHD assessment or diagnosis is a serious and important step, and that remains at the heart of the service we provide. Our focus continues to be on delivering safe, high-quality care and supporting patients throughout their journey.
Kind Regards,
The Noodle Team
Should spend less time rebranding and more time fixing wait lists
When I started on the titration waiting list, the wait list times according to their website was 5 months.
7 months later, the website says 3 months.
When emailing their support about this, I got a template response which directed me to the exact web page I was asking about.
The wait lists are bad. The communication around the wait lists is absolutely atrocious.
Edit for the template / LLM response: why do you need to review my concerns in more detail? It's obvious: don't publish a wait time of 3 months when it's >7 months!
30 de octubre de 2026
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Dear James,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand how frustrating it must be when the waiting time information you have seen does not align with your own experience. We also appreciate your concerns regarding the communication you have received while waiting for titration.
We would welcome the opportunity to review your concerns in more detail. Please contact our Feedback & Resolutions Team via https://www.noodlehealth.com/contact-us/feedback and a member of the team will be happy to look into this further.
Kind regards,
The Noodle Team
Yet another waiting for Titration
Had ADHD all my life and finally thought I was going to get the support that I have so badly been missing. I feel let down.
I'm not going to write a long complaint as it will be no different from the rest on here. I've been waiting since June for titration and from what I read there are many others who's wait has far exceeded that.
Save you templated reply, I've seen it 10 times over. People have put there trust in you and we are being failed.
29 de octubre de 2026
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Dear Brett,
Thank you for taking the time to share your feedback.
We are sorry to hear that you feel let down and appreciate how disappointing it must be to have waited so long for support after finally receiving your diagnosis. We understand that waiting for titration can be frustrating, particularly when you feel that the support you were hoping for has not been available when you need it.
We would welcome the opportunity to review your concerns in more detail. Please contact our Feedback & Resolutions Team via https://www.noodlehealth.com/contact-us/feedback and a member of the team will be happy to look into this further.
Kind regards,
The Noodle Team
AVOID Noodle/CareADHD 👎🏼
If you are about to select your ‘right to choose’ clinic after being referred by your GP, I would highly advise against going with Noodle (rebranded from CareADHD as of last week). Quite clearly to try and distance themselves from the endless negative reviews from patients of CareADHD.
I am too angry, upset, disappointed and feeling abandoned by them to write my whole story but essentially I was diagnosed in Jan 26, waited 6 months for tritration to start in June, prescribed Concerta for the first 4 weeks but never got my follow up appointment. Only after 8 weeks of me trying - and failing - to get through to them did I finally get a call back - in September.
Despite making formal complaints and them being upheld in full, the service has not improved and I am still left feeling like I am supposed to work all this out on my own.
Today I have gone back to my GP and asked if they will take me back onto their caseload. Avoid going through the stress, worry, and feelings of being completely on your own and DO NOT go with CareADHD/Noodle.
Sidenote - to rebrand as Noodle should suggest just how utterly clueless this organisation is. Either a soggy string of pasta or a slang term for a brain - either way, this is dumbing down what for us is something we hope would finally be taken seriously!
29 de octubre de 2026
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Dear Luke,
Thank you for taking the time to share your feedback. We are sorry to hear about your experience and the frustration, stress and disappointment this has caused.
We recognise how difficult it can be when you are seeking ADHD support and experience delays in treatment or difficulties accessing follow-up care. We are particularly sorry to hear that you have felt unsupported during your journey with us.
We would welcome the opportunity to review your concerns in more detail. Please contact our Feedback & Resolutions Team via https://www.noodlehealth.com/contact-us/feedback and a member of the team will be happy to look into this further.
Kind regards,
The Noodle Team
Keep getting wrong information
I I have been emailing and calling, awaiting titration. I was told after 7 months that I should have it in a couple of weeks. An extra month has passed, and I called and was told it could be another 3 months. It is understandable that there are wait times, but to keep getting fobbed off is not the greatest.
29 de octubre de 2026
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Dear John,
Thank you for taking the time to share your feedback.
We're sorry to hear about your experience and understand how frustrating it can be when waiting for titration, particularly when the timescales provided have changed.
We would welcome the opportunity to review your concerns further. Please contact our Feedback & Resolutions Team via https://www.noodlehealth.com/contact-us/feedback, and a member of the team will be happy to look into this for you.
Kind regards,
The Noodle Team
Extremely Poor Service!
Extremely Poor Service! AVOID AT ALL COSTS!
Use any other ADHD provider but these guys! They just delay things for no reason and before you say reach out to your resolutions team - tell them to pull their fingers out and check their bloody email inboxes as I've sent 10's of emails to them and they're not resolving anything!
29 de octubre de 2026
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us has left you feeling this way.
We understand how frustrating delays and difficulties in receiving responses can be, and we apologise for the inconvenience and dissatisfaction this has caused.
Due to a higher volume of incoming communications than anticipated, our response times have at times been longer than we would like. We appreciate that this can be very frustrating, and we are continuing to work on improving our response times and the service we provide.
As this is a public forum, we are unable to verify your identity or check whether specific emails have been received, as we do not have access to your personal details here. We would, however, welcome the opportunity to review your concerns directly.
Please contact our Feedback & Resolutions Team via https://www.noodlehealth.com/contact-us/feedback and provide further details of your concerns. A member of the team will then be able to investigate this for you.
Kind regards,
The Noodle Team
This company is not honest
This company is not honest. Do not believe what they say on the waiting times page about 'under 3 months'. In my experience it has been 8 and a very quick scan of various ADHD internet forums will tell you I am far from alone with many people waiting longer. A complaint will get you fobbed off with some standard line about demand increasing. Which may well be true, but begs the question why their webpage says under 3 months. This appears to be false advertising designed to suck more customers in to their ever ballooning queue. I am starting to mistrust my diagnosis from them. They appear to be profiteering rather than caring medical professionals. Avoid at all costs!
28 de octubre de 2026
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Thank you for taking the time to share your feedback. We're sorry to hear that your experience has left you feeling this way.
We understand how frustrating it can be when your experience does not align with the timeframe you were expecting. Waiting times can fluctuate based on demand, and while we continually review and update the information we provide, we recognise that extended waits can have a significant impact on patients.
We would welcome the opportunity to understand your concerns in more detail and review your experience. If you are willing to share further information, please contact our Feedback & Resolutions Team via our feedback page: https://www.noodlehealth.com/contact-us/feedback and we will be happy to look into your concerns.
We appreciate your feedback and would welcome the opportunity to review your individual circumstances directly.
Kind regards,
The Noodle Team
Excellent service
Excellent service, efficient and a smooth transition to commence medication
27 de octubre de 2026
Opinión espontánea
Appalling company
As per the other bad reviews, I'm having the exact same poor experience. Wait times are quadruple quoted, they fob you off with templated messages, don't assist. They must be getting some sore of grant from somewhere, but clearly don't provide a service. Absolutely abhorrent company who just make your mental health worse. Still waiting for titration over 12 months later.
28 de octubre de 2026
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Thank you for sharing your feedback. We are sorry to hear about your experience and the frustration caused by the wait for titration.
We appreciate that waiting for treatment can be incredibly challenging, particularly when you're seeking support to improve your wellbeing.
If you have not already done so, we would encourage you to contact our Feedback & Resolutions Team via https://www.noodlehealth.com/contact-us/feedback so that we can review your individual circumstances and investigate the concerns you've raised.
Kind Regards,
The Noodle Team
Me and my ADHD journey.
It has been a long journey for myself, one of self discovery again. I was incredibly nervous and apprehensive about my ADHD assessment, but Peter was incredibly understanding, very helpful and thorough. I cannot express enough, how he made me feel at ease and able to converse freely. The result was no surprise, but the journey was great thanks to him. A real asset to the company. Thank you for everything.
19 de octubre de 2026
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Thank you for your kind feedback.
We are so pleased to hear that Peter helped make what can often feel like a daunting experience much more comfortable and reassuring. It's wonderful to know that his understanding, thorough approach and ability to put you at ease allowed you to speak openly throughout the assessment.
We'll be sure to pass your lovely comments on to Peter, who will be delighted to know the positive impact he had on your journey.
Kind Regards,
The Noodle Team
Still Care ADHD
Keen to reiterate my frustrations as Care ADHD changed their name to Noodle.
In my opinion, this rebranding was to escape the huge influx of bad reviews they were recieving.
Very long waiting times - I was diagnosed in May 26, choosing them as they explicitly stated a 12 week waiting time to first titration appointment. I have complained and chased this multiple times and I am still yet to get to titration over 6 months post diagnosis. I can see no reasons for this apart from them accepting more patients than they could ever manage onto their books for capital gains.
I would not be under any illusions about them having changed their brand - expect much longer than advertised wait times if you choose them as your RTC provider.
Please read the old Care ADHD reviews for more info. Very disorganised and disappointing experience with 'Noodle'.
28 de octubre de 2026
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Thank you for sharing your feedback. We are sorry for the extended wait you've experienced since your diagnosis and appreciate how disappointing it is when the timescales you were expecting are not met.
Demand for ADHD services has increased significantly, which has unfortunately led to longer waits for some patients. We're working hard to reduce these delays and progress patients through the pathway as quickly and safely as possible.
We would also like to clarify that our recent transition from CareADHD to Noodle reflects the growth of our services and our commitment to supporting patients across a broader range of healthcare needs. It does not affect existing patient pathways or the care our patients receive.
We'd welcome the opportunity to look into your individual case and review your concerns. Please contact our Feedback & Resolutions Team via https://www.noodlehealth.com/contact-us/feedback, and we'll be happy to investigate further.
Kind Regards,
The Noodle Team
7 month wait time for Titration…
7 month wait time for Titration appointment with time frames constantly getting pushed back and me having to chase. Very little communication. Now I have started titration I had to chase for my second appointment so have been without medication.
28 de octubre de 2026
Respuesta de Noodle (formerly Care ADHD)
Thank you for sharing your feedback. We're sorry to hear about your experience and the delays you've encountered both in reaching titration and continuing treatment once titration began.
We appreciate how frustrating it can be to have to chase for updates, particularly when this results in gaps in medication. We'd like the opportunity to review your individual case and understand what has happened.
Please contact our Feedback & Resolutions Team via https://www.noodlehealth.com/contact-us/feedback so that we can investigate your concerns thoroughly and work with the relevant teams to address any issues identified.
Thank you for bringing this to our attention.
Kind Regards,
The Noodle Team
Exhausted with complaints yet no reply
After several emails and complaints I still am awaiting a reply as to why my Titration medication appointment is taking so long. I am 12 months in to my right to choose NHS pathway now.
Now this! I received an email saying you’ve changed your name. Yet you fail to provide support or treatment for your existing clients. It’s gone beyond frustrating! It’s playing with people’s health . My next step will be reporting a complaint to the Health service Ombudsman.
28 de octubre de 2025
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and the frustration caused by the wait for titration and the lack of clarity around your individual timeline.
We recognise that waiting for treatment can be difficult, particularly when you have been on your ADHD journey for a considerable time and feel that your concerns have not been fully addressed. Our clinical teams are currently managing a significant volume of patients, and while we are working hard to reduce waiting times, we appreciate the impact that these delays can have.
We would welcome the opportunity to review your case in detail and understand the concerns you've raised regarding communication and delays. If you have not already done so, please contact our Feedback & Resolutions Team via https://www.noodlehealth.com/contact-us/feedback so that we can investigate your individual circumstances and provide a response.
We would also like to clarify that our recent name change reflects the expansion of our services and commitment to supporting a broader range of healthcare needs. It does not affect the care pathways of our existing patients.
Kind Regards,
The Noodle Team
Good communication
Everyone has been kind and friendly.
Quick responses and helpful guidance.
Forms and questionnaires and long and time-consuming, but thorough and effective.
26 de octubre de 2026
Great…
Very quick to get a first appointment and diagnosis. Staff are helpful and really nice. Application process is a tad long but that’s only to be expected. Titration wait is incredibly long.
16 de febrero de 2026
Chaos and broken promises – CareADHD / Noodle Health
Noodle health is just reputation washing for the failing Care ADHD.
I selected this provider via the NHS Right to Choose pathway because they explicitly advertised a 12-week wait time. Instead, I was left waiting for 11 months. When I raised a formal complaint about this delay, it was met with rudeness and no change, the company did not follow the standard NHS complaint-handling procedure.
When I finally reached the titration phase, the administrative chaos continued. They sent conflicting appointment times to myself and the doctor. I have now received just one month of medication, but because their booking team cannot agree on how to schedule my follow-up, my titration has ground to a halt.
The entire operation is in constant chaos. They are fundamentally incapable of delivering a safe, reliable service, and worst of all, the staff show complete complacency and fail to recognise that there are any issues at all. Avoid.
27 de octubre de 2026
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Thank you for sharing your experience. We’re genuinely sorry for the prolonged wait for titration, the difficulties you’ve experienced with appointment scheduling and the disruption to your treatment. We understand how distressing and frustrating this must be, particularly when you’re relying on consistent support and clear communication.
Noodle Health is the same company previously known as CARE ADHD, following a name change. We take your concerns about communication, complaint handling and continuity of care seriously.
We can confirm that your complaint is currently open, and our team will respond to you directly regarding the concerns you have raised.
Kind regards,
The Noodle Team
Do not respond to emails at all.
Great initially. But do not respond to emails for appointments or shared care.
Chat facility was not helpful and gave me a generic response. Phone number had a long wait for anyone to answer.
Response to trustpilot review was generic, rather than looking into my issue.
27 de octubre de 2026
Opinión espontánea
Respuesta de Noodle (formerly Care ADHD)
Thank you for your feedback. We’re pleased to hear that your initial experience was positive, but we’re sorry that you’ve struggled to get responses to your emails regarding appointments and shared care. We understand how important timely communication is and would welcome the opportunity to look into this for you. Please contact our Feedback and Resolutions team via https://www.careadhd.co.uk/feedback so we can review your concerns.
Kind Regards,
Noodle Team
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