I ordered an item through a gift registry but the delivery registry got sent to me, rather than the recipient requested. I realised as soon as I placed the order, and emailed the company but never hea... Ver más
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Consulta las opiniones de los clientes
Just ordered the large French crock vase. One word- STUNNING! Absolutely unreal and huge! Super high quality. Speedy delivery, nicely packaged and secure. Love that the packing peanuts are biodegradab... Ver más
I received the glass decanter with wooden ball top as part of a giveaway prize and I can say I definitely didn’t disappoint!! It can exceptionally well packaged and in perfect condition. It really is... Ver más
AVOID!! Really poor customer experience. I selected the correct option on the website but the wrong item (medium instead of large grey cement planter ) goes through as a sale in the website. It's... Ver más
Información sobre la empresa
Escrito por la empresa
Norfolk Bay Company is an online store based in Norfolk England. Offering an extensive range of Timeless, Handcrafted Home Interiors, Decor and Furniture.
Información de contacto
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Fast delivery great products
Fast delivery, excellent products - always better than they look online and very well packaged
Customer Services were extremely…
Customer Services were extremely helpful and efficient.
There weren’t, they found, enough items in stock to fulfil my order.
After a couple of weeks I had an email telling me that they had received just 1 of the items——did I want it ?
I did of course.
A note had obviously been made of my order not being fulfilled entirely !
Also well packaged—-very heavy items.
Easy ordering and quick deliveryGreat service, great items.
Easy ordering and quick delivery. Well packaged items which were exactly like their description. Really happy.
You didn't fulfill the order as your…
You didn't fulfill the order as your website showed an item was in stock when it in fact wasn't. A full refund was processed once your office opened after the weekend.

Respuesta de Norfolk Bay Company LTD
ANTIQUE BRONZE FLOOR LAMP
ANTIQUE BRONZE FLOOR LAMP
This lamp is very rustic looking. Was expecting a cord cable for the price, but had a cheap plastic looking cable. The on/off switch is cheap plastic too. It looked gorgeous on the on-line picture, but I was so disappointed at the quality for the price of it. Nice lamp but overpriced!
Fantastic all around!
Fantastic product, delivery and customer service! Will be a returning customer for sure!

Respuesta de Norfolk Bay Company LTD
Beautiful basket
Beautiful basket, lovely quality, ordered as a gift but would love one for myself.

Respuesta de Norfolk Bay Company LTD
Fabulous
Absolutely love our french dining chairs, cannot wait to receive the matching dining table 😊

Respuesta de Norfolk Bay Company LTD
Good communication, lovely products
Really well informed over email when there was a delay to delivery. Chairs are comfy and excellent quality at a reasonable price.

Respuesta de Norfolk Bay Company LTD
A fabulous independent business that I…
A fabulous independent business that I would highly recommend. Great choice, beautifully lifestyled, providing great inspiration with a seamless end to end customer journey that is personalised and elevated. Working in the Retail sector myself experience is everything and this brand will now have my loyalty for exceeding my expectations at every point - Thank you!

Respuesta de Norfolk Bay Company LTD
Excellent service and products
Fabulous products treat yourself
Fabulous products , no problems or issues,would recommend.
Stunning vintage candle holder
Stunning vintage candle holder, so individual and beautiful x i cant fault this company everything i have bought to-date has been perfect, delivered on time and well packaged.
I ordered a few items all of which were…
I ordered a few items all of which were received in perfect condition the following day. Very efficient and quality is excellent.
The most sophisticated lamps
The most sophisticated lamps! Utterly serene. Whoever is choosing or making these has a real talent. I’m now a very proud owner of something that gives the same kind of joy as fresh flowers. Thank you so much!

Respuesta de Norfolk Bay Company LTD
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