Norfolk Bay Company LTD Opiniones 

169
•
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I ordered an item through a gift registry but the delivery registry got sent to me, rather than the recipient requested. I realised as soon as I placed the order, and emailed the company but never hea... Ver más

Valorada con 5 estrellas sobre 5

Just ordered the large French crock vase. One word- STUNNING! Absolutely unreal and huge! Super high quality. Speedy delivery, nicely packaged and secure. Love that the packing peanuts are biodegradab... Ver más

Valorada con 5 estrellas sobre 5

I received the glass decanter with wooden ball top as part of a giveaway prize and I can say I definitely didn’t disappoint!! It can exceptionally well packaged and in perfect condition. It really is... Ver más

Valorada con 1 estrellas sobre 5

AVOID!! Really poor customer experience. I selected the correct option on the website but the wrong item (medium instead of large grey cement planter ) goes through as a sale in the website. It's... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

Norfolk Bay Company is an online store based in Norfolk England. Offering an extensive range of Timeless, Handcrafted Home Interiors, Decor and Furniture.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

169 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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3,6

Todas las opiniones

(169)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Customer Services were extremely…

Customer Services were extremely helpful and efficient.
There weren’t, they found, enough items in stock to fulfil my order.
After a couple of weeks I had an email telling me that they had received just 1 of the items——did I want it ?
I did of course.
A note had obviously been made of my order not being fulfilled entirely !
Also well packaged—-very heavy items.

29 de octubre de 2021
Valorada con 1 estrellas sobre 5

You didn't fulfill the order as your…

You didn't fulfill the order as your website showed an item was in stock when it in fact wasn't. A full refund was processed once your office opened after the weekend.

4 de octubre de 2021
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Respuesta de Norfolk Bay Company LTD

Hi Sara, thank you for your review.

We're so sorry our inventory was not correct at time of order, sometimes this can be a miss type or a system error so we sincerely apologise for the disappointment.

In regards to the refund, from what I can see on the system you ordered on a Monday at 7:30 and by 8:42 your order was cancelled and was immediately refunded the very same day.

This can however take a few days to enter back into your account once processed.

We do hope you will shop this us again in the future.

Lea.

Valorada con 3 estrellas sobre 5

ANTIQUE BRONZE FLOOR LAMP

ANTIQUE BRONZE FLOOR LAMP
This lamp is very rustic looking. Was expecting a cord cable for the price, but had a cheap plastic looking cable. The on/off switch is cheap plastic too. It looked gorgeous on the on-line picture, but I was so disappointed at the quality for the price of it. Nice lamp but overpriced!

4 de octubre de 2021
Valorada con 5 estrellas sobre 5

Fantastic all around!

Fantastic product, delivery and customer service! Will be a returning customer for sure!

27 de septiembre de 2021
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Respuesta de Norfolk Bay Company LTD

Hi Ewelina,
thank you so much for your lovely review! we're so glad you will be returning to shop with us!

Lea

Valorada con 5 estrellas sobre 5

Beautiful basket

Beautiful basket, lovely quality, ordered as a gift but would love one for myself.

26 de septiembre de 2021
Logotipo de Norfolk Bay Company LTD

Respuesta de Norfolk Bay Company LTD

Hi W J,

We're so glad you loved our basket-ware! what a lovely gift!
Thank you for your lovely review

Lea

Valorada con 5 estrellas sobre 5

Fabulous

Absolutely love our french dining chairs, cannot wait to receive the matching dining table 😊

17 de septiembre de 2021
Logotipo de Norfolk Bay Company LTD

Respuesta de Norfolk Bay Company LTD

Hi Penn Renovation,

Thank you so much for reviewing our French dining chairs, we're so glad you love them! We can't wait for you to receive your dining table!

Lea

Valorada con 5 estrellas sobre 5

Good communication, lovely products

Really well informed over email when there was a delay to delivery. Chairs are comfy and excellent quality at a reasonable price.

31 de agosto de 2021
Opinión espontánea
Logotipo de Norfolk Bay Company LTD

Respuesta de Norfolk Bay Company LTD

Hi Hannah,

Thank you so much for your lovely review!

Lea

Valorada con 5 estrellas sobre 5

A fabulous independent business that I…

A fabulous independent business that I would highly recommend. Great choice, beautifully lifestyled, providing great inspiration with a seamless end to end customer journey that is personalised and elevated. Working in the Retail sector myself experience is everything and this brand will now have my loyalty for exceeding my expectations at every point - Thank you!

29 de agosto de 2021
Logotipo de Norfolk Bay Company LTD

Respuesta de Norfolk Bay Company LTD

Hi Sam,

Thank you for taking the time to leave this wonderful review!
It truly means the world to us so thank you!

Lea

Valorada con 5 estrellas sobre 5

The most sophisticated lamps

The most sophisticated lamps! Utterly serene. Whoever is choosing or making these has a real talent. I’m now a very proud owner of something that gives the same kind of joy as fresh flowers. Thank you so much!

17 de julio de 2021
Logotipo de Norfolk Bay Company LTD

Respuesta de Norfolk Bay Company LTD

Mark, what a lovely review this is.
Thank you so much for taking the time to leave your feedback

It means the world to us

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