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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The most reliable e-commerce business i've ever dealt with and easily the best online music store. Super fast responses by actual human beings. I would estimate that over 90% of my records are purchas... Ver más

Valorada con 5 estrellas sobre 5

Fast and communicative. Ordered the same items with a large online recordstore owned by Universal Music midway through November (nearly a month ago), no items shipped still and they're dragging thei... Ver más

Valorada con 5 estrellas sobre 5

I've always had quick and efficient service from Norman Records, however recently made a pre-order by mistake (read: a late-night purchase I regret). I emailed them the next day, and the order was r... Ver más

Valorada con 5 estrellas sobre 5

Great Customer Service! I've used Norman Records for online purchases for years... they've always been great stockists, fast immaculate delivery and fair prices... I recently bought an item and th... Ver más

Información sobre la empresa

  1. Tienda de música

Escrito por la empresa

UK record store stocking hard-to-find indie music, alternative music, experimental music and electronica. Vinyl records a speciality.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

131 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Customer Service

Recently purchased LP on pre order and delay due to distributer. Norman Records have been superb keeping me up to date and always responding promptly following enquiries with honest and realistic feedback. Product now arrived well packaged and cared for. Hadn’t used them before but really pleased with customer care, also like website and requested marketing. Thanks James and Norman Records.

26 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The record company wasn't able to…

The record company wasn't able to fulfill the order I placed and paid through Norman Records (no fault of Norman Records) but a reissue was going to be available at a later date.
Sent an email to them cancel this order and literally within 30 seconds the order was fully refunded. Faultless service. Would happily deal with them again

10 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome range of vinyl and service

I've been using Norman's for a few years now and have probably seen way too much money with them.

The range vinyl on offer is mad and the prices are alway really good. On top of that when I have had to contact customer service they have always replied really quickly, thanks James, and effectively unlike so many other online services and business.

9 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing place to buy records

Amazing place to buy records! Great customer service and impressive catalogue. Whenever the record you are looking for is not in stock they can always order it for you and you’ll get it in no time.

11 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service!

Great Customer Service!

I've used Norman Records for online purchases for years... they've always been great stockists, fast immaculate delivery and fair prices... I recently bought an item and the preorder bonus was delivered to stores late by the manufacturer. Norman Records weren't at fault for this, but sent it over to me as soon as it landed with them at no extra charge. Thanks guys!! :)

28 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Norman Records for your Generosity

Thank you Norman Records for generosity- I found an unused gift voucher while tidying my room but it had expired ( two months out of date). I emailed Norman Records yesterday explaining my situation and they sent me a new code today which I have just used. Thanks again, Chris

10 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Ordered two records which arrived well packaged and in great condition. The team got in touch to let me know one of the records, which they’d had to order in had a couple of small dinks to check I was still happy. Damage really was very minor so I was very happy with what I received and appreciated the honesty. Excellent customer service.

10 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Normans...

Normans have supplied me with about a thousand proper albums .not CDs. Over the last 2 years....they make very few mistakes and if they happen..rarely .they sort it fast and efficient...the best way to buy records in the country ...lots of exclusives.knowledgable and obliging staff ..If like me you buy a lot of records ..they offer a STASHER ACCOUNT..Which allows you to build an order and pay when it's compiled .in a few weeks or more .more than Junos pay in a month....if your buying a lot of records that is .....Great Great shop....do it ..today

1 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Support your indie record shop

First class service (as usual) from Norman records. Had an issue with a new release, and they sent me a replacement straight away. Super easy to return the damaged record as well.
Shop indie, support small record shops.

21 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb service yet again

Superb service yet again.

Had a real problem that I couldn’t sort out, without the valuable help of James at Norman records. Guided me perfectly through the tech minefield, to a satisfactory conclusion. Great stuff!

18 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, needed to change something in my order and got sorted the next day. Packaged well and great prices thank you !

4 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best customer service!

Amazing customer service! James was super helpful! Relsoved my issues with no problem. Quick to reply to all inquires. Though it is across the pond, one of my favourite stores!!
Thanks!

30 de agosto de 2024
Opinión espontánea

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