Ian has been amazing, very helpful and patient as I put a deposit down 3 or 4 weeks before actually picking the car up as I was waiting for a payout. Answered all our questions and never felt forced i... Ver más
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Consulta las opiniones de los clientes
I bought a car from north west car centre and the staff were all so lovely and reassuring with the whole process of buying the car. I dealt with Haider and he gave me updates on the vehicles process... Ver más
The sales process was fine but the aftercare was disappointing. The car was supplied with no AdBlue and so fault lights came on the day after purchase. There was also a fault with the front linkag... Ver más
Great Experience! Highly recommended. Large variety to choose a perfect car. 3 years warranty is a great offer. Trevor is a SuperStar- very professional, friendly and patient with my many changing... Ver más
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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 68% de las opiniones negativas
Suele responder en menos de 1 semana
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The 1* reviews are a more accurate description.
I am giving you 5* for every part of this review: 5 * for all the wrong reasons.
***** For total lack of communication.
***** For breaking promises - not repairing the issues I had raised.
***** For lying.
***** For not refunding my deposit - my bank are now dealing with this.
***** For being the worst car dealership I have ever dealt with.
Buyer beware - if you decide to take a risk with this bunch of cowboys, you have been warned!
Great customer service
Great customer service. Ian was very helpful and very pleasant, told us everything we needed to know and asked if we needed to know anything else. Great place to get your next vehicle from. Highly recommended.
Ian NWTC
Ian at the preston branch has been amazing, quick, reliable, fab service highly recommend
Nathan was super helpful and kind
Nathan was super helpful and kind. Highly recommend.
Great car
Great car, great price and great communication. Thank you Trevor for all your help.
Disappointed, be careful
Good fast service, very friendly, dealt with Jake, no issues,
UPDATE
They added a service charge on to the price, which I was told was standard and was explained on their website, no sign of this latar, now feel I was ripped off and won't deal with this company against, well done you gained a little cash and lost a customer, was also told it would be valeted, it wasn't, it was given a quick dust and sprayed with something that smelled nice to look like it had been, dirty inside glove box and storage, checked later found 20p and a toy car in the back, disappointing that they wouldn't even do that, will make me more wary in future
Would highly recommend the Preston Branch…
I have recently purchased a car from the Preston Branch.
I had the pleasure of dealing with a gentleman named Wayne.
I was extremely overwhelmed and uneasy car searching and when I came across NWTC immediately things became easier after just one conversation with Wayne.
I eventually found the car I liked and Wayne went above and beyond ensuring everything was organised and right for me.
This included mot and everything checked. Again not being a car know it all these things make me feel uneasy (Like I'm being had off almost) but Wayne was friendly, polite and answered all the questions I had. The whole process from finding the car and bringing it home was just over a week and I was kept upto date whenever there was a update.
I had a great experience at NWTC and would recommend giving them a visit if you are car hunting.
Thankyou Wayne and the team in Preston.
Bought a 2008 off Trevor
Bought a 2008 off Trevor, nothing was to much trouble. Fantastic service 😁
Excellent
We have just bought a car from North West Trade Centre at Preston.
The whole experience was made easy and enjoyable due to Ian.
Ian was helpful, honest and friendly throughout the whole process and I cannot recommend him highly enough.
Thank you Ian, it has been an absolute pleasure.
Jake was lovely and so helpful
Jake was lovely and so helpful, customer service brill
Ian was fabulous!
Although we got off to a bit of a wobbly start as the car we went to see wasn't actually there, a gentleman called Ian came to rescue us! Ian was an absolute pleasure to deal with. He assured us he'd have the car ready for us in two days and he was true to his word and was so helpful throughout the process. Thank you so much for helping us buy a first car!
Ian was amazing
Ian was amazing, very helpful, informative, and answered any and all questions I had.
Fantastic service!
Poor dishonest salesman
I recently was in contact with the Haslingden branch and was dealing with a salesman called Adnan, Who on the surface seemed friendly and approachable but during communication he has lied regarding the signing of documents for finance on a car. He failed to declare that it was actually a commitment to buying the car and releasing the funds to them for it without us seeing it. He lied by saying if the car was not for us we could pull out or transfer the finance to another car, and the last signing for the finance would not be till on the day once we were happy with it. We travelled all the way down from Scotland to view the car to which on the day he said he had drove it and would not feel comfortable selling it to us as he thinks the alternator was on its way out, we never even got a chance to see the car, why he could not have communicated this to us to save us travelling down is baffling. The worst part is due to his lies and incompetent communication and actions this has now affected my credit score for future finance due to the finance on a car I did not buy having to be unwound and returned to the finance company. This person should not be allowed to be a salesperson. Avoid this branch at all costs
Range of cars was great and the…
Range of cars was great and the salesperson Austin, was very helpful, informative and patient. 2nd time purchasing a car here and we would recommend.
Excellent service from Nathan
Excellent service from Nathan, smooth transaction excellent selection of vehicles. Thank you.
Greeted with warm smiles from the team…
Greeted with warm smiles from the team and warm welcomes! I knew what I wanted and how smoothly and Nathan was on the same timing !
Would recommend them .
Brilliant service from history
I sold my caravan next door and came in…
I sold my caravan next door and came in here on the off chance to sell my car, I was greeted by Nathen and his son, who were more than helpful, they offered me a fair price, and a week later I handed it over money in my bank in 5 minutes. I could not fault the whole process, they even gave me a lift to Preston station, I would highly recommend them👍👍☺️☺️☺️
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