Northwesttradecentre Opiniones 

212
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ian has been amazing, very helpful and patient as I put a deposit down 3 or 4 weeks before actually picking the car up as I was waiting for a payout. Answered all our questions and never felt forced i... Ver más

Valorada con 5 estrellas sobre 5

I bought a car from north west car centre and the staff were all so lovely and reassuring with the whole process of buying the car. I dealt with Haider and he gave me updates on the vehicles process... Ver más

Valorada con 2 estrellas sobre 5

The sales process was fine but the aftercare was disappointing. The car was supplied with no AdBlue and so fault lights came on the day after purchase. There was also a fault with the front linkag... Ver más

Valorada con 5 estrellas sobre 5

Great Experience! Highly recommended. Large variety to choose a perfect car. 3 years warranty is a great offer. Trevor is a SuperStar- very professional, friendly and patient with my many changing... Ver más


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4,5

Excelente

TrustScore: 4.5 sobre 5

212 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 68% de las opiniones negativas

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4,5

Todas las opiniones

(212)

208 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had a great experience from start to…

Had a great experience from start to finish with purchasing a new car. Wayne was always pleasant, knowledgable and always available to discuss and answer any questions I had. I made an appointment to see him and the car which was shown on time and it was exactly what Wayne had shown me when he sent me the video. Really happy

23 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I went to Northwest Trade Centre in…

I went to Northwest Trade Centre in Preston unannounced to buy a Kia Sportage, however when I got there they said it wasn't there, even though they emailed me in the morning to say they did have it.

18 de abril de 2026
Opinión espontánea
Logotipo de Northwesttradecentre

Respuesta de Northwesttradecentre

Thank you for your feedback, and I’m really sorry to hear about your experience.

We understand how frustrating it must have been to travel to us expecting to view the Kia Sportage, especially after receiving confirmation earlier that day. Unfortunately, vehicle availability can sometimes change quickly due to high demand, and it seems this wasn’t communicated to you clearly before your visit — for that, we sincerely apologise.

This is not the level of service we aim to provide, and we’ll be reviewing our internal processes to ensure updates like this are shared more promptly with customers.

If you’re still in the market, we’d really appreciate the opportunity to help you find a suitable alternative or keep you updated if a similar vehicle becomes available.

Please feel free to get in touch with us directly so we can assist you further.

Kind regards, NWTC

Valorada con 1 estrellas sobre 5

Dreadful place

LPDreadful place. Sold us an unroadworthy vehicle and refused consumer rights to return it or indeed do anything. No option left but to sue for refund. We had help from Consumer Rights but North West Trade Centre still ignored our rights.The response about spares or repairs and it all being explained is rubbish and very much not the case. We have contacted them and nothing was sorted.

27 de febrero de 2026
Opinión espontánea
Logotipo de Northwesttradecentre

Respuesta de Northwesttradecentre

We are sorry to hear that you are unhappy with your purchase. However, we would like to clarify that the vehicle purchased was clearly sold on a spare and repairs basis, and this was explained and accepted prior to purchase.

The vehicle was priced considerably below standard retail value to reflect these terms and its condition at the time of sale. We do not agree with the suggestion that information was withheld or that the sale terms were unclear.

As this matter relates to specific circumstances surrounding the purchase, we believe it is more appropriate to discuss this directly rather than through a public forum. We remain willing to review any concerns raised through the appropriate channels.

Valorada con 5 estrellas sobre 5

Great service

Great service. Austin was easy to deal with, and happy to work though things with you.

14 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super Easy

After seeing a vehicle online I liked, I popped in while passing by, and was greeted by Nathan. Within the space of 10 minutes we went through all the details and my options, and came out with a deal. The whole process was made super easy by Nathan, and in total only took 15 minutes of discussion to fully complete a purchase. Couldn't recommend more, if youre after a simple deal.

31 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Walked in and got greeted by Nathan who…

Walked in and got greeted by Nathan who was extremely helpful. We asked if the car we liked was still available and he confirmed and proceeded to run us through our options for affording swiftly and explained everything to us making it super easy to understand and go through. Really happy with the service we got, especially being 10 minutes before closing time when we definitely didn’t expect to walk out with an agreement!

31 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top notch prices and service

Having purchased new and used vehicles from main dealers in the past, and dealt with too many smarmy, dismissive sales people who have little or no concern with after sales service once a vehicle was purchased. It was refreshing to deal with the North West Trade centre at Preston; in particular, Nathan who was helpful, polite, and very professional in handling our queries, and concerns re a missing key, which he located and provided, and he authorised a replacement tyre which was flagged up on the MOT as an advisory.
In our experience, their cars are not only good value, but their after care, warranty etc are top notch and highly recommended.

28 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great dealership

Great choice of cars at reasonable prices. Salesman Nathan is very helpful. Sale was smooth, set up finance for me in minutes, reserved car with a small deposit until i was able to collect and had car ready in great condition for us arriving. Would buy from here again and would highly recommend 👌

30 de marzo de 2026
Opinión espontánea

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