RUN...DO NOT WALK! I have had 8 loans with this company…
I have had 8 loans with this company and up until the last month, I had no issues. 2 weeks ago after paying my loan in full and re- applying for an advance was told that since my new bank account only showed the last 3 pay periods that my loan could not be granted, this is despite providing months of bank statements and paystubs to prove my employer had not changed they wouldn't budge. I was told to wait until today when my pay gets deposited and I would have 4 payroll deposits. I waited, applied today and was told that even though I connected my bank and it shows my payroll deposited, the system won't recognize it until tomorrow, denied the loan again and asked if I reapplied tomorrow if we could get the loan process started and was told there's a mandatory 7 day wait period between applying. This had not happened with the past 8 loans I had obtained and now its an issue? I had not missed a payment, all loans paid in early and in full, great repayment record and I can't reloan. I feel like someone dropped the ball and/or somethings not adding up. I keep getting recommended for their wealth program, absolutely not, I requested an advance not that program.
It's been difficult getting a hold of any one that works there, can't find a phone number to call and emails are only answered sometimes. Save yourself the hassle and apply somewheres else, this company does not care if you have a great payment track record and paid all your loans in full and some early. They lost me as a customer over this and the lack of replies/ help. Absolutely unacceptable Customer Service in today's over saturated loan advance market. Trust the reviews on this company, they all ring true. Shame on you Notch up!
28 de abril de 2026
Opinión espontánea