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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Personally ive been very impressed with the service and the product. Ive never tried toothpaste tablets before but I absolutely love them. Lovely and minty but not overpowering, not messy like toothpa... Ver más

Valorada con 1 estrellas sobre 5

I've ordered from this company 12 times previously without issue and their products are good. On this occasion my subscription auto renewed, but no goods shipped. I chased them over about a month an... Ver más

Valorada con 1 estrellas sobre 5

Three weeks since I paid, estimated delivery of 3 working days. No attempt at contacting me. One very vague reply to my request for an update telling me it would arrive "soon", which was 2 weeks ag... Ver más

Valorada con 5 estrellas sobre 5

Ordered tooth tablets and couldn't be more pleased; teeth are clean, mouth fresh, and no mess that one gets from using watery paste. Neatly boxed with no plastic tape and the packaging pellets are ma... Ver más

Información sobre la empresa

  1. Tienda de artículos para el cuidado personal
  2. Odontólogo estético
  3. Tienda de insumos para odontología
  4. Tienda de vitaminas y suplementos

Escrito por la empresa

We are an innovation led sustainable oral care company. Using premium materials and technology we work with dentists, scientists and experts to create products that are superior to conventional products in performance and environment. Our mission and vision is to make sustainable products affordable and accessible so people can make the switch and to challenge to status quo of making profit at all cost.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

120 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Fabulous products

Fabulous products
Quick delivery
Lovely packaging
Top customer service
And you always get an email back straight away if you ask a question
Brilliant company to buy from

3 de abril de 2022
Valorada con 1 estrellas sobre 5

I send a message asking you to cancel…

I send a message asking you to cancel my subscription but haven’t had any response from this company. Poor customer service.

14 de marzo de 2022
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Respuesta de NoWa

Hi Anna, thank you for your review and although it's disappointing to receive such a low score we also understand your frustration. We did respond back to you on the 5th March, the same day you requested a cancellation but it may have ended up in your spam.

We take customer service extremely importantly so although we feel we acted promptly on this occasion it appears that there may be further room for improvement.

We don't hide behind excuses, if we've made a mistake or have room to improve we will own it and act on it so thank you for bringing your concerns to us. Hopefully you might be able yo update your review or give us another chance in the future to prove we practice what we preach

Valorada con 5 estrellas sobre 5

Great product

Great product, great service...Great price! However, I couldn't change the payment method without getting an email prompt that my payment couldn't be processed. Which meant I couldn't update it with new card details until payment had tried to be taken. But other than that, 👍🏻👍🏻. Thankyou

9 de marzo de 2022
Valorada con 5 estrellas sobre 5

Excellent company

Excellent company , excellent product. Ordered a product which unfortunately didn't come, notified the company and without any Hassle they send a new one out which arrived quickly.
I love the fact that I'm reducing my carbon footprint and reducing my plastic
Would definitely deal with this company again

20 de febrero de 2022
Valorada con 3 estrellas sobre 5

Midline business

NoWa is okay, nothing special about it, nothing WOW about it, just average products that make no difference to me in the end. The toothpaste tablets are okay, nothing special, just does its job and cleans my teeth. The floss is fine, nothing special about it. Packaging was minimal which is great as I hate waste, but not recyclable. Just an average product from an average business.

12 de febrero de 2022
Valorada con 5 estrellas sobre 5

I was recommended NoWa by a friend and…

I was recommended NoWa by a friend and so gave their tooth tabs a try. I'd been using a tooth soap previously but although my teeth felt healthier it didn't taste great.
The tooth tabs were easy to use, pleasant tasting and still left my teeth feeling clean. The storage tin for them is fantastic and I look forward to ordering their sonic toothbrush once they offer replacement heads on subscription. I can tell they will be open and innovative when it comes to offering recycleable/reusable mouth wash cups for measuring out 10ml of water to mix your mouth wash tabs with and other bits and pieces to enhance their range.
Customer service is great and the subscription and account easy to set up, amend and use.

7 de febrero de 2022

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