Hey look im back again, see this man here absolute legend. Ive been a return customer so many times because i can trust and vouch for him. Super fast communication and even gave me time to get the mon... Ver más
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Consulta las opiniones de los clientes
Wow. This is the most amazing trustworthy company I’ve ever used. They attend to all your needs, answer all questions promptly and accurately. I have never felt so much relaxed and confident when orde... Ver más
I've ordered many times from Notorious Plus ... there has only been 1 time where they've accidently sent a small size t shirt instead of a medium. However they resolved this within 24 hours, best pri... Ver más
I was a little nervous to use Notorious Plug as I hadn't head from them before but I have to say their customer service to date has been fantastic. There was a little issue that was caused by me payin... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Supplier of luxury brands with a personal touch
Información de contacto
Reino Unido
- notorious-plug.com
4,9
Excelente
612 opiniones
Invita a los clientes a opinar
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Amazing service
Amazing service! So fast, easy and products are great!!
Shipping outside of UK as well! Will be back!
18 de diciembre de 2025
Opinión espontánea
Good company with on time delivery
5 de diciembre de 2025
Import Tax Not Clearly Indicated & Poor Customer Support
I am very disappointed with my recent experience with Notorious Plug.
I placed order #9638 and, upon delivery, the courier charged me €40.4 in import taxes. However, the website does not clearly indicate that additional import taxes may be required. I contacted customer service to clarify this issue, since the lack of transparency caused unexpected costs.
Their initial reply claimed that my shipment had been marked at a lower value (£55) to reduce import taxes. However, based on my own calculation, the declared value seemed to have no actual effect on the final tax I was charged. I sent them a detailed explanation with exact numbers and politely asked for clarification.
After this, customer support completely stopped replying. No follow-up, no explanation, no assistance.
A company should be transparent about potential extra costs and should not ignore customers once the issue becomes complicated. The poor communication and failure to respond after my second message is unacceptable.
Overall, this experience was frustrating, unprofessional, and disappointing. I cannot recommend this store.
19 de noviembre de 2025
Respuesta de Notorious Plug
The customer bought an item in the sale with a retail price of £440 and paid just £110 for the item. The order was internationally delivered within 5 working days. The customers country of residence charged him import duties of £35 which are of course out of our control. Unfortunately our explanation regarding import taxes/duties to the customer was not accepted, hence the review. We apologise we could not do more to provide a satisfying experience on this occasion.
Great fast alround service 👌🏻
14 de octubre de 2025
Smooth experience
Smooth experience, easy to purchase and always received next day.
27 de septiembre de 2025
Wonderful company
Wonderful company! My parcel went missing and they sorted it out asap
Thank you so much for a lovely jumper!
2 de septiembre de 2025
10/10 experience
As always, pristine delivery service. Notorious plug has never failed to come through. Always on point.
8 de agosto de 2025
100/10 company
Bought from these a fair few times on instagram. Quick with returns too and always been good in that sense letting me return things and swapping things. 10/10 company would give more than 10 if i could. Alex-191
31 de mayo de 2025
Very straightforward and honest firm
Very straightforward and honest firm. Have bought several high quality pieces from them and will continue to!
4 de junio de 2025
Opinión espontánea
Quick delivery and great prices
2 de mayo de 2025
Order was confirmed and then cancelled…
Order was confirmed and then cancelled a few days later due to no stock .
17 de enero de 2025
Great customer service
Great experience buying from notorious plug. Sent him a message on instagram after buying and he immediately answered asking if i'd like to change the size for the order because the item is oversized. Hustler.
22 de enero de 2025
straight forward no nonsense service…
straight forward no nonsense service prompt replies i will be using them again for sure
7 de enero de 2025
Great service
29 de diciembre de 2024
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