Always excellent customer service - the girls are very kind and knowledgeable on the phone, and care with packaging. The products are fab too, as is the pricing! Knocked a star off because of posta... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Small group with a very knowledgeable, patient, skilled and professional teacher, she was absolutely lovely, of which she made it so enjoyable. It was very intense, alot to learn but KB was very... Ver más
La empresa ha respondido
I personally believe the staff on the phones are very polite and helpful. Website is great and when paying it's no problem although twice when I have tried using Klarna through the website it's glitc... Ver más
La empresa ha respondido
The online classes were easy to navigate and week structured so I felt I learnt a lot whilst being interactive. The products are excellent and the discount/ offers in kits with training are a great va... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Nouveau Beauty is THE house of professional beauty. Exclusively for beauty professionals and beauty students, from the creators of HD Brows, Nouveau Lashes and K.B Pro.
Información de contacto
4,2
Muy bueno
242 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Have not received order of goods
Have not received order of goods, no update on when order has been dispatched or any update of delivery plans. Error constantly when clicking link to to track and not being able to view or keep up to date. An on top of that now I am able to log in via the link. Order says completed yet. I have no goods.
21 de noviembre de 2023
Respuesta de Nouveau Beauty
Hi Charlotte, we are sorry to hear that you have not received your order.
We can see that your order was dispatched on the same day as placing and showing as delivered on the 23.11.23. Please can you check with all neighbors and safe locations, if you are unable to locate, please contact our Customer Experience Team on 01977 655620 or email info@nouveaubeauty.com.
Thanks
Team Nouveau Beauty
Best in the business!
1 de noviembre de 2023
Respuesta de Nouveau Beauty
Hi Stephanie, Lovely feedback thank you
I felt as though the girls running the…
I felt as though the girls running the course really knew what they were talking about and were really friendly! I also liked the way the course ran as it was very relaxed
16 de noviembre de 2023
Respuesta de Nouveau Beauty
Hi Paige, We are glad to hear you enjoyed the course and will be sure to pass the feedback on to our training team.
Amazing products and amazing service
31 de octubre de 2023
Respuesta de Nouveau Beauty
Hi Jackie, Thank you for taking the time to leave your lovely review
Ceralash LVL Lash System
Both, the online theory and the in-house practical courses were excellent. Really thorough, easy to understand and the educator Natasha was so lovely, very professional had full knowledge of the products and was very patient. I would 100% recommend this training.
20 de noviembre de 2023
Respuesta de Nouveau Beauty
Hi Donna, Thank you for your lovely feedback
The only lash products I will ever use
The only lash products I will ever use. Always putting lash health first and the results my clients get are just incredible. Excellent customer service and always a speedy delivery too.
13 de noviembre de 2023
Respuesta de Nouveau Beauty
Hi Laura. Thank you for sharing this amazing feedback
always good service friendly and helpful
27 de octubre de 2023
Respuesta de Nouveau Beauty
Hi Nichola, Thank you for your feedback
No hassle ordering and fast delivery
No hassle ordering and fast delivery , products are amazing , 10/10
3 de noviembre de 2023
Respuesta de Nouveau Beauty
Hi Karen
Thank you for your feedback
Kind regards
Nouveau Beauty Team
Great products and fast delivery
Great products and fast delivery. Great customer service very helpful.
2 de noviembre de 2023
Respuesta de Nouveau Beauty
Hi Janet, Thank you for taking the time to leave us your great feedback
Good response to requests for information or booking courses. Thorough Training.
The same day response for booking courses which were completed same day.
We appreciate the good advice we receive.
26 de octubre de 2023
Always prompt
Always prompt, friendly, and professional. All the team have great knowledge and are eager to help.
17 de octubre de 2023
Respuesta de Nouveau Beauty
Hi Pebble Sanctuary, Thank you for sharing this lovely feedback.
Kind regards
Nouveau Beauty Team
Absolutely amazing product and…
Absolutely amazing product and extremely quick delivery. Quality packaging.
24 de octubre de 2023
Respuesta de Nouveau Beauty
Hi Karen, Thank you for your lovely feedback
Great Service
Quick & professional. All delivered very quickly, friendly customer service.
18 de octubre de 2023
Respuesta de Nouveau Beauty
Thank you for your lovely review!
Best wishes
Team Nouveau Lashes
Excellent customer service
5 de octubre de 2023
Respuesta de Nouveau Beauty
Thanks for the great feedback Charlotte!
Wouldn’t buy from anywhere else
Amazing range of high quality branded products in one place, I now get all of my brow, lash and disposables from NouveauBeauty it’s always packaged well and free next day delivery. What more could you want!?
9 de octubre de 2023
Respuesta de Nouveau Beauty
Hi Jenny. Thanks for choosing us for all your beauty needs. Your feedback and 5 star review are very much appreciated. We will pass your feedback to the team.
Best wishes.
Team Nouveau Beauty
Finally! Somewhere I can buy all my pro products
Great website. So easy to buy all my nail, brow & lash treatment essentials in one place.
6 de octubre de 2023
Respuesta de Nouveau Beauty
Hi Laura, thankyou for the lovely feedback and 5 star review, we will be happy to pass your feedback to the team.
Best Wishes.
Team Nouveau Beauty
The LVL is a brilliant upgrade to a…
The LVL is a brilliant upgrade to a regular lash lift
Love the training and products alike
Am super happy 😁
28 de septiembre de 2023
Respuesta de Nouveau Beauty
Hi, Rachael. Thankyou for your 5 star review and thrilled to hear how happy you are with your training experience.
We will be happy to pass this onto the team.
Best Wishes.
Team Nouveau Beauty
Bad Customer Service!
4 de octubre de 2023
Respuesta de Nouveau Beauty
Hi Vee, I am sorry to hear this. Our customer service team will contact you for further information.
Kind regards
Jodie
Delivery was quick and perfect with…
Delivery was quick and perfect with everything I ordered
27 de septiembre de 2023
Respuesta de Nouveau Beauty
Thank you for your lovely feedback
Brilliant products and great customer…
Brilliant products and great customer service
4 de octubre de 2023
Respuesta de Nouveau Beauty
Hi Sheena, Thank you for the lovely feedback!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.