Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I hope Novamed remains a British Company. A first-class service which too often gets lost when American hedge fund vultures grab local businesses.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The quality of the pants we purchase from Novamed is of the highest quality and comfort for my elderly mother. We tried all the ‘brand name’ ones and they were absolutely rubbish for leakage, absorpat... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great prompt delivery and pull on pants for my elderly mother who has dementia. The pants are soft, thick and comfortable and keep her dry which totally out weighs the pads or should I say nappies... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been incontinent for 10 years now - always used pull ups until recently when the brand I was using started to leak. I’ve decided to use all in ones as I know I will feel more secure when out an... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipamiento médico
  2. Tienda de artículos médicos

Escrito por la empresa

Novamed, A British Brand of Incontinence pads. We supply adult continence products for people of all genders to maintain an active, dignified and independent lifestyle. At Novamed, we have a core belief that innovation in the science of care improves patient’s comfort and brings them dignity. With this in mind we have developed our range of incontinence products in different absorbencies, to manage different levels of incontinence. Thousands of people rely on Novamed to keep them secure, dry and independent. People around the world can continue to live an active lifestyle, with Novamed’s incontinence pads and pants, you can manage medium to heavy incontinence. Our incontinence products have an enhanced Secure Absorption area that helps to manage with leaks, odour control, and keeping skin moist. Our range includes All-in-ones / Slips, Pants and Underpads / Bedpads.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

255 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(255)

27 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very quick delivery

Very quick delivery. Courier was very pleasant and helpful and went out of his way to ensure I was OK. Much appreciated.

25 de septiembre de 2021
Logotipo de Novamed Pads

Respuesta de Novamed Pads

Thank you very much for our perfect review!

Best regards,

Novamed Team

Valorada con 4 estrellas sobre 5

I was looking forward to trying these…

I was looking forward to trying these pants. Unfortunately I ordered the wrong ones. They were a little bit too loose when I wore them. Think a bit more before ordering.

17 de agosto de 2021
Logotipo de Novamed Pads

Respuesta de Novamed Pads

Hello, thank you for your review :) we are sorry to hear your products are a bit too big. We have emailed you just now. We will be sending you some samples, free of charge, of the smaller sizes!

Valorada con 4 estrellas sobre 5

Good product - quick delivery

Good product - quick delivery - sadly the tape on the all in one tore when putting it on - but this is common with all brands that it happens occasionally - but after taping it on the absorbency was good

5 de agosto de 2021
Logotipo de Novamed Pads

Respuesta de Novamed Pads

Hello, your review is much appreciated and we will take on board your valuable feedback. What we would say is that in the vast majority of cases, there are no issues with the tape on our All-In-Ones. Should you wish we can send some more samples. Thank you for trying our product! Best regards, Novamed.

Valorada con 1 estrellas sobre 5

We paid for a next day delivery but…

We paid for a next day delivery but have still not received the pads!!!!!!!!!!!

12 de julio de 2021
Logotipo de Novamed Pads

Respuesta de Novamed Pads

Hello, we have just sent you a concurrent email. We are extremely sorry your delivery did not arrive on Saturday- as I mention in the email, sometimes orders placed late on a Friday do not get delivered until the following Monday. Nonetheless, you paid for next day delivery, so we will refund you the shipping charge and we'd like to apologise. As it happens, your order is out for delivery at this moment- you should receive it between 16.30 and 17.30pm. Kind regards, Novamed.

Valorada con 3 estrellas sobre 5

Changed order from 2/weekly to monthly…

Changed order from 2/weekly to monthly expected to receive 2 packs as was the fortnightly order but received just 1 so will now be short time to review whole situation

30 de mayo de 2021
Logotipo de Novamed Pads

Respuesta de Novamed Pads

Dear Mrs. Linda,

We tried getting in touch with you but we weren't able to. Please reach out to us via email info@novamedeurope.com or via phone 0808 196 2070.

We will work with you to sort your subscription.

Thank You

Kind Regards

Novamed Europe Ltd

Valorada con 5 estrellas sobre 5

excellent service

27 de mayo de 2021
Logotipo de Novamed Pads

Respuesta de Novamed Pads

We are so grateful for your kind words. Thanks for sharing your review with us.
Thank You
Novamed Europe Ltd

Valorada con 5 estrellas sobre 5

The product I order is of good quality

The product I order is of good quality, the delivery is extremely quick, all at a reasonable price

27 de mayo de 2021
Logotipo de Novamed Pads

Respuesta de Novamed Pads

We are so grateful for your kind words. Thanks for sharing your review with us.
Thank You
Novamed Europe Ltd

Valorada con 5 estrellas sobre 5

Good product

Good product, great fast delivery

7 de mayo de 2021
Logotipo de Novamed Pads

Respuesta de Novamed Pads

We are so grateful for your kind words. Thanks for sharing your review with us.
Thank You
Novamed Europe Ltd

Valorada con 5 estrellas sobre 5

GREAT SERVICE

GREAT SERVICE

WELL WORTH AND THEY DIDN'T TAKE LONG TO COME AND IT WAS GREAT TO GET 10 PERCENT OFF MY ORDER TO.

9 de abril de 2021
Logotipo de Novamed Pads

Respuesta de Novamed Pads

We are so grateful for your kind words. Thanks for sharing your review with us.
Thank You
Novamed Europe Ltd

Valorada con 4 estrellas sobre 5

Food service

The delivery was very fast for my sample pads which unexpected.

I have tried both, it is very good for tale amount of urine, but the shape and the stickers were not for well which easy to drop off unless 8 use other belt or a string to strap it.

18 de marzo de 2021
Logotipo de Novamed Pads

Respuesta de Novamed Pads

Hello,
Please do get in touch via email info@novamedeurope.com and we will try to resolve your issue.
Thank You
Kind Regards
Novamed Europe Ltd

Valorada con 5 estrellas sobre 5

Excellent product

I got these for my elderly mum who has dementia and they worked a treat.

1 de marzo de 2021
Logotipo de Novamed Pads

Respuesta de Novamed Pads

We are so grateful for your kind words for Novamed. Thanks for sharing your review with us and we are glad that your mum is happy with our product quality.

Valorada con 5 estrellas sobre 5

Excellent products !

I have ordered these for a relative as free samples.
It was easy on line to order, such fast delivery.
They were tried and tested immediately, the products were fantastic!
Just trying to get the relative ti part with money to place an order ha ha !

18 de febrero de 2021
Logotipo de Novamed Pads

Respuesta de Novamed Pads

We are so grateful for your kind words. Thanks for sharing your review with us and we are glad that your relative is happy with our product quality.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más