Our experience started off quite poorly as we discovered an issue that hadn’t been brought to our attention prior to buying the vehicle. This meant the car had to be returned to them to fix. What was... Ver más
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Consulta las opiniones de los clientes
Got a genuine and fair offer from these guys at Nova Motor and accepted it, can’t lie it was kind a nervous as it was my first time selling a car like this to a brokerage but paddy at nova was really... Ver más
I recently used Nova Motor Group in Sunderland to sell my Moondust Silver 2017 Ford Focus ST-2, and the entire process was absolutely fantastic. A massive thank you to Paddy, who handled my sale and... Ver más
I was pretty sceptical when I was initially contacted by Paddy at Nova after my Autotrader ad was going nowhere. But I've been consistently impressed since, by their low-pressure patient dealing with... Ver más
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Ha contestado el 44% de las opiniones negativas
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I have sold my car with nova motors and…
I have sold my car with nova motors and was quite straight forward process.
Paddy was great with all explanations on how the process works as I have never used a brokerage before.
They have collect my car on Glasgow, sold and the payment was sent to me with 48hrs.
Really good service
The most stress free process
The most stress free process, I dropped my Volvo V60 off they gave it a check over lasted around 20 mins, they gave me a price which I was more than happy with as I used there brokerage service. I was updated every couple days with interest and then confirming my car was finally sold only after 2 weeks. So I was really happy and I will be back to purchase future vehicle, just over the customer service and treatment that you receive from this company. Plus the photos they take of the vehicle are as detailed as can be for the new buyers. Amazing work. Thanks again.
Taken this company to court as they…
Taken this company to court as they have ripped me off with a car not fit for purpose . Paid £6445.00 for the car to breakdown in less then 2 weeks . Took to a garage they told us to and they paid the fee . But then the turbo and exhaust valve went within 12weeks . We took to same garage they paid last time to be told they dont pay other garages . Total lie as they paid last time . They are in breach of contract and the law . The bill was £1600 for the car which we have had to pay . So I’m now waiting to see if they respond to my emails and have instructed a solicitor to take legal action if no response . Also going to ask courts for compensation for wages as the car is for work which has been off road a month .
Perfect in every way!
Couldn't have wished for a better experience from Stephen and the team at Nova Cambridge. Was kept fully updated with the progress of my Aviva claim/repair and they went over and beyond to pick up my car and drop it back. All staff are very professional ( Stephen has a wicked sense of humour too!!). Workmanship was exceptional and there was a fast turnaround of my Golf GTE repair. Thankyou Nova!
Excellent customer experience
Excellent customer experience from purchase to support. The sales team were helpful from initial contact with them to help me understand options available based on my budget. They followed through.
Would buy over and over again from them.
Needed my car sold, fast!
I was going through a difficult time financially, and had to sell my car. From the moment Paddy reached out, he took care of me. Nova took the car, advertised it, spoke to buyers - and best of all Paddy secured me the deal I needed at the time I needed it.
Would 100% recommend Paddy and the Nova team to support the selling of your car. Cannot fault them at all in any way.
Don’t hesitate!
If like me you had concerns about using this method to get the best price for your car rest assured as an extremely satisfied customer there is no need. Just completed the sale of our Range Rover Sport. Nova addressed every question we had and kept us informed at every step. I would highly recommend and use again in the future.Special thanks to Paddy!
I was dubious - how wrong I was!
I was really sceptical about using a brokerage such as NMG at first - the guaranteed price was higher than we expected and there was no cost to us so it sounded too good to be true when Paddy gave us a call offering to market the car.
How wrong I was. Paddy and the team have been excellent, communicated well and been reassuring when required. Everything from initial contact, handover of the car with the collection team, to receipt of money has been a breeze. I absolutely would sell again through them.
The process was made very easy and…
The process was made very easy and Paddy was proactive in contacting me agree the deal and keep me informed of progress.
Great garage
Great garage, service was spot on, Phil made the whole process quick and easy, paid a very fair price and warranty option was ideal. No faults whatsoever
Horrendous service
Horrendous service. Took our car to sell on their forecourt. Car was stuck out in a back yard with incorrect price. Car went to them with no damage and ended up with a chip on the bonnet which rusted over the space of the 3 months they had it. Also chipped the passenger door. On showing photos to them that the car didn't have damage when they took it (which Paddy agreed) he then backed peddled and said they couldn't do anything! Avoid selling through them at all costs.

Respuesta de Novamotorgroup
Great service from Paddy and his team…
Great service from Paddy and his team at Nova. This is the second car that they have sold for us in the last 6 months. Both times we have received the exact amount promised which has been substantially better than offered by other car buying sites. Very happy and would highly recommend.
Quick and easy process
Quick and easy process. Paddy kept me in the loop and made everything simple for me whilst selling at pre-agreed price.
Fantastic service and highly…
Fantastic service and highly recommended if you're looking to sell your car. I received a very competitive offer, and the team was friendly, knowledgeable, and supportive throughout. The process was quick and straightforward, with fast payment after the sale. Their advice and customer service were excellent, making the whole experience easy and stress-free.
Great experience
Was a great experience as all the processes were seamless and not a bit stressful
I’m glad I had this experience and will refer anyone so they can have the same
Excellent service and highly…
Excellent service and highly recommended if you want to sell your car, great price given and very helpful and friendly staff. Fast payment once sold and great advice 👍 👌
Your services are top notch.
Initially, I was contemplating about the quality of item I’m buying. But it came out so good
Customer service top notch
Customer service top notch . Definitely coming back here again
Top notch service and Good product
Top notch service and Good product
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