Wizmotors Opiniones 

⭐ 1/5 | Terrible — avoid at all costs

Absolute cowboys. Do not use this company — save yourself the time, money and heartache.

I only bought the car from them, and they never fixed it properly. The work was shoddy, they cut corners, and the problems were never resolved. I’m left still having the same issues and completely out of pocket.

Do not waste your time — go somewhere that actually cares and does the job right.

Good customer service

We just purchased a car from them last week.
We pay for delivery wich it came Saturday and yesterday morning the gearbox failed.
The dealer keep telling me that his mechanic is not there as I send him a video that the car is stuck in second gear.than he said I will call you tomorow wich he didn't.
I called him he answered the phone and again my mechanic is not here and I will call you back wich he didn't again.
Now he s not answering my calls.
They simply don't care about their costumers.
If I could rated 0 starts I would.
Horrible experience with this dealer,as I can see others had problems.not happy as I took days off from work without pay.

If I could give no stars I would , problems since day one if not for the finance company I would have dumped the car back ,lied to me they sent the log book 4 weeks ago but only sent it this weekend , shocking communication appalling never again , and absolutely so rude

Was asked to pay a fully refundable deposit, so I did , changed my mind about the car the next day after reading the negative reviews i asked for the deposit back, the dealership has blocked me completely, I will be ordering a charge back from my bank as I have all the proof.

I bought a car from this company around two months ago and the experience has been extremely disappointing.

Before purchasing the car, I was specifically assured that if there were any issues, I could bring the car back to them and they would sort them out. I was given a 3-month warranty, which gave me some confidence in going ahead with the purchase.

Unfortunately, the car was delivered to me with a failed MOT and had not even been cleaned/washed properly. The MOT issue was eventually dealt with, but the problems did not end there.

The same issue came back just two weeks after they had supposedly repaired it. When I contacted them expecting the repair to be covered under the 3-month warranty I was given, I was then told that the issue was not covered and that I would have to pay for the parts myself.

Despite this, I agreed to pay for the repair because I simply wanted the problem resolved. I was told this would be dealt with ASAP.

That was around a month ago, and I am still waiting for them to even call me back or arrange the repair.

The biggest issue for me isn't even having to pay for the repair — it is the lack of communication, after-sales service and broken promises. Before buying the car, I was told to come back to them if I had any problems and that they would help. Once the sale was completed, that level of support seems to have disappeared.

I felt there was a bit of dodginess with these people. They said we can get the car on such and such day but there was no follow. Had we not called them couple of times, perhaps we still were not able to get the car in good time. And when we got the car, it looks like it was just haphazardly washed, the inside was still dusty and the bonnet engine room was very dusty and dirty, and when we started the car we noticed a sign on the dashboard that something need ms fixing. We we told the dealer whilst we were still in their compound. The dealer called another person and the person checked, and said it’s okay, the said will probably just disappear, he tried fixing something but the sign did not disappear. The dealer said they will call us when their mechanic is available as they are still very busy. And that the car should be okay. This is what they always say, they are very busy. Well we are also busy. After 4 days, still no call from them and the sign on the dashboard is still there which was contrary to what they said that it may just disappear. Well it did not disappear. We have already signed all paperworks prior to this.

We signed paperworks on a Tuesday believing the car will be ready after signing but the dealer said they still will do something in the car, this was after we signed the documents and paid what needs to be paid. The dealer said they will just call us when the car is ready, but they did not call us. We had to keep following them up and finally they said to come as car is ready, this was on the third day. When we arrived in their Wiz Motors area, the car was not there and dealer said they had to wash it as they were very busy. We had to wait for it. When the car arrived, we got it but when we started the engine, there, the dashboard sign appeared and until this time the dashboard sign which requires fixing is still there.

So we now had to call people that we are no longer happy with Wiz Motors because their words leak everywhere. They do not do as they say and we have wasted a great deal of our time on the phone and on waiting. And this was after all documents have been signed.

Two weeks ago I bought a Mitsubishi Outlander, and I’m really happy with it. It’s a great family car, and I’m very satisfied with my purchase. Thanks to everyone who gave me advice!
One thing I’d like to share with anyone planning to buy a used car: don’t rush. A used car is still a used car, so make sure you check everything carefully before buying. Inspect the service history, engine, gearbox, suspension, tyres, brakes, and all electrical features. If possible, take a trusted mechanic with you or pay for a professional inspection.
Spending a little time checking the car before you buy can save you a lot of money and stress later. Good luck to everyone looking for their next car!

Just bought a first car for my brother. The gentlemen at Wiz Motors were extremely helpful, gave genuine advice and made the buying process easy.
The car was spotless, in good quality and running smoothly since buying.
Thank you for your help!!

Nice and trusted to deal with the wiz motors

It's worth coming far to buy decent car. Friendly guys.thank you

Made me buy car, very friendly and professional staff. Thank you and highly recommendation

Very helpful staff when I had problem after purchasing my lovely car they fixed it properly and no issues. Thank you wiz

I recently purchased a car from your company, and I couldn't be happier with the experience. From the moment I walked in, the staff were friendly, professional, and genuinely helpful. They took the time to answer all of my questions and made the entire process smooth and stress-free.
The quality of the vehicle exceeded my expectations, and I'm extremely satisfied with my purchase. The customer service was outstanding, and it was clear that your team truly cares about its customers.
I highly recommend your company to anyone looking for a reliable vehicle and exceptional service. Thank you for making my car-buying experience such a positive one.

I am with wiz motors since 2024 and I have excellent service by them it’s my second time to rely on the wiz.Wiz is reliable and good services all the time .

Best customer service

I bought a Renault Kadjar at the end of May. At the time there were small things that in hindsight I should have run away like when they told me to come and collect at a certain time and when I arrived they said they hadn’t had lunch and I needed to wait in the heat outside until they finished or them saying the car would be ready on a certain day and then ignoring me when asking if I could come and collect it. Since I had already paid the deposit I just stuck with them.

The next day I advised them that I noticed the air con wasn’t working and the back windscreen wiper was faulty and also clogged. They asked me to bring it back for air con regas. When I got there they said that the mechanic wasn’t working so I would have to go and get it repaired myself and they would reimburse me £50. I called them to let them know that the quotes I had were £150 as it was the newer gas. They said they would reimburse me. After chasing for a week they gave me £100 leaving me £50 out of pocket and the petrol from driving an hour and back for a wasted journey and no resolution on the windscreen wiper issue.

A couple of weeks later the car made a loud bang and showed an electrical fault. AA recovered the car and took me to the local garage as Wiz were closed. Wiz told me to get a quote and they would decide whether to pay it or repair themselves. After chasing for about a week after sending them my quote and chasing daily they finally responded. They would cover £500 of the £900 quote and I pay the rest myself or they would get it fixed but I had to pay to get the car to them which would have cost me a lot since I live an hour away. This issue was the auxillary belt snapped and the crankshaft pulley had melted. I accepted the £500 as at this point I had lost faith in trusting them to repair it.

Within a day of getting my car back the car cut out. The head gasket has gone. I have been contacting Wiz daily to ask them to repair it under the warranty and they are ignoring me beyond acknowledging my complaint letter.

I have had this car a month and I can’t drive it. I feel really let down by Mohammad and his lack of customer service.

DO NOT BUY A CAR FROM wizmotors.co.uk, you will get completely ripped off, and then ignored! I had constant problems from the day I bought it, and after 8 weeks the car is completely dead and I was told by the garage it was not even safe to drive! I don’t know how wiz motors managed to MOT it just before I bought it 🤔 because it was an absolute death trap. Although it was under warranty, they have completely ignored me or made excuses to not pay out for repairs. PLEASE SAVE YOUR MONEY AND YOUR SANITY AND STEER CLEAR OF THIS COWBOY COMPANY!

If I could give 0 stars I would. Worst experience EVER . AVOID THIS PLACE AT ALL COSTS . They sell cars that aren't fit for purpose. Our car broke down within weeks with a faulty gear box ( an automatic Ford Kuga ) They sent it for repair and it broke down again . They had the car back and they have it up for sale now !!!! I hope to god no one buys it . I hope this place goes bust . Never met people who are as dishonest as them .