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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I emailed customer service and told them my issue and Michelle quickly responded and helped resolve my problem. Michelle was kind and followed up with my new tracking information and even followed up... Ver más

Valorada con 5 estrellas sobre 5

My order was delayed by the courier company so I reached out to customer support and they set up a new shipment right away. However when the delivery came there was an additional COD charge that I ha... Ver más

Valorada con 5 estrellas sobre 5

I have been taking NOVOS boost and core for several years. I researched all of the various “longevity “ supplements , knowing that many are not well researched . I chose NOVOS over all others becaus... Ver más

Valorada con 5 estrellas sobre 5

I have been using NOVOS Core, Boost, and Vital for approximately two years. I am one month away from becoming 83. I believe that my good health, energy, and appearance have been enhanced by NOVOS. I... Ver más

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NOVOS leverages science and data to provide the best nutraceuticals, tests & knowledge to extend human healthspan and lifespan


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4,2

Muy bueno

TrustScore: 4 sobre 5

145 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 87% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

High quality customer service!

I had concerns that my order of Novos core got lost in the mail and I was reassured that it was being tracked and was on the way. I was also concerned that my order of Novos vital would possibly melt in the extreme heat but was again reassured that Novos anticipates such things. These are small customer service type things but they mean a lot and they are greatly appreciated. Big thank you to Michelle and Tina for helping. As far as the way the product makes me feel, I get an added boost of energy without any feeling of anxiety or jittery nervousness and I generally feel more clear headed. I’m 40 years old now and my wife comments that I look like I’m 30. I recently started using Novos Vital and I like the taste of it. Cardiovascular health is incredibly important so I’m thankful for such a high quality supplement that targets multiple organ systems. Thanks for all your hard work and attention, it does not go unnoticed!

1 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still awaiting my order

Still awaiting my order. When I checked in they told me it appears it was lost in transit and they’d sent another. I follow up almost a week later and they said they would mail it soon !! I’ve now asked for a refund and have not heard back.

23 de septiembre de 2025
Opinión espontánea
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Respuesta de novoslabs.com

Dear DA,

We’re very sorry to hear you haven’t received your order and that your follow-up hasn’t yet been resolved. This is not the experience we want for our customers. Please email us at care@novoslabs.com with your order number and shipping address, and our team will prioritize finding a resolution for you as quickly as possible.

Valorada con 3 estrellas sobre 5

I love how NOVOS Core makes me feel

I love how NOVOS Core makes me feel. However, even after a month of taking it my stomach is still ravaged. It’s not a good feeling:-(

7 de septiembre de 2025
Opinión espontánea
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Respuesta de novoslabs.com

Dear Valued Aaptiv Member,

We’re so glad to hear that NOVOS Core has been making a positive difference in how you feel, but we’re truly sorry to learn about the stomach discomfort you’ve been experiencing. That’s certainly not the experience we want for you.

Since each person’s body can respond differently, we’d love to learn more about your situation and see how we can help. Please reach out to us at care@novoslabs.com, and our team will be happy to provide guidance and work with you on a solution.

Valorada con 1 estrellas sobre 5

Not a certified PBC?

About the most important thing I can say is there is an independent organization that certifies Public Benefit Corporations (PBC) named B Lab. They have not certified NOVOS labs as a PBC. I think NOVOS is mostly marketing and profit oriented, not a PBC. Their customer service is abysmal.

25 de agosto de 2025
Opinión espontánea
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Respuesta de novoslabs.com

Dear customer,

Thank you for your feedback and for raising this important point. To clarify, NOVOS is legally incorporated as a Public Benefit Corporation (PBC) in the state of Delaware. This designation reflects our formal commitment to creating a positive impact on society in addition to pursuing profit.

While we are not certified by B Lab as a “B Corp” — which is a separate voluntary certification — we actively uphold our PBC mission. This includes donating equity and a portion of our annual revenue to a non-profit advancing longevity research and public awareness, funding R&D initiatives, and providing free educational tools such as NOVOS Face Age, NOVOS Life, and the NOVOS Flow blog.

We appreciate the opportunity to clarify this distinction and remain committed to transparency and to our mission of improving human health and longevity.

Valorada con 1 estrellas sobre 5

I did a age test and I was 49 idiots…

I did a age test and I was 49 idiots did downies made those scanners

20 de junio de 2025
Opinión espontánea
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Respuesta de novoslabs.com

Dear Riken,

We’re sorry to hear that you’re not satisfied with the test results. To better assist you, could you please email us at care@novoslabs.com and confirm whether you completed the NOVOS Age Test or the Facial Age Test? This will help our team review your results more closely and provide the right support.

Valorada con 1 estrellas sobre 5

They never send a product

I’m sure the product works great IF the company would actually send what you purchase and send it on time. They suck.

1 de junio de 2025
Opinión espontánea
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Respuesta de novoslabs.com

Dear JB,

We’re truly sorry to hear you haven’t received your products — this is not the experience we want for our customers. Please reach out to us at care@novoslabs.com, and our team will be happy to quickly look into this and make it right for you.

Valorada con 1 estrellas sobre 5

Biological Age Test not available for Europeans

Biological Age Test not available for Europeans because in the "Etnicity" category question there is no choice to check that. There is American, Asian, Mediterranean and others but no European.

6 de abril de 2025
Opinión espontánea
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Respuesta de novoslabs.com

Dear Emilija,

Thank you for sharing this feedback — we understand how confusing and frustrating it can be not to see your background represented. Our Biological Age Test is a questionnaire that currently offers a limited set of ethnicity categories, and unfortunately “European” is not listed at this time.

We sincerely apologize for this oversight. Inclusivity matters to us, and we’re already working on updating the questionnaire so that European and other backgrounds are properly reflected.

We greatly appreciate you raising this, as it helps us improve the experience for everyone.

Valorada con 5 estrellas sobre 5

Excellent products and customer service

I have been using Novos products (Core, Vital and Boost) for about 6 months. I have noticed an increase in my energy levels and improvements in my skin tone. I also recently had the opportunity to deal with their customer service organization. They were extremely responsive and helpful.

2 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have decided to buy Novos core…

I have decided to buy Novos core despite some negative reviews here, which all seems to be focused on the taste. After trying it myself in both water (my preferred way rn) and mixed in with yogurt, I can testify - the taste is indeed not great. I think Novoslabs has a lot of room for improvement on that front. Just to clarify, I have only tried the unflavored one so far (which the company clarifies only means there are no additional flavors added), perhaps the flavored version is better, I'll let ya know when I try it.

HOWEVER - anyone who writes a negative review for Novoslabs because of the taste of the product is a fool IMHO. Taste is NOT the selling point of the product! This is a company doing its best to implement cutting edge science into a product that, should that science turn out to be right in the long run, could be a game changer in terms of human health span. Anyone buying this product should be knowingly participating in a huge experiment, without the double blind randomization part. If you trust the science behind it, you should be treating it like medicine, not like a damn soda. To expect a polished product that would also cater to your delicate taste buds while giving you the best of what science has to offer right now, is damn ridiculous. You want to possibly live another ten healthy years? Suck it up a little and mix some more water in. You want a polished taste with lotsa sugar? Go buy a coke, ruin your teeth, and don't bother with Novos.

13 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love Novos Core

Love Novos Core . I have been taking it for 4 months now and I do feel a big difference in my skin and how I feel in general.. what I read said give it 6 months to really feel the affects from it..

12 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products and even better company

Reading other reviews and just gonna disagree very strongly about NOVOS core flavor. It tastes like oranges… slightly like TANG if you know what I’m talking about! Or emergen-C but better. I guess to each their own but very surprised to hear someone doesn’t like it. As for my experiences, I started my protocols with Boost and Core fairly recently and already notice changes to my overall athletic performance, sleep, and recovery. I’m really happy to have found longevity communities and chose to follow the NOVOS route rather than some other recent longevity products. I always took supplements but never truly knew why I needed them or which ones I needed in the first place. Now I have structure, guidance, and a company I can follow with respect and support knowing they are giving so many people like me a renewed outlook and purpose.

13 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been using both Novos Core and Boost

I have been using both Novos Core and Boost for a few weeks now. Easy to take. I am starting to feel some effects from it. Like more energy and an uplift in mood. I will continue to use and see what happens. The website offers a wealth of information including podcasts and articles on their products. Overall pleased with the association.

9 de febrero de 2025
Opinión espontánea

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