I emailed customer service and told them my issue and Michelle quickly responded and helped resolve my problem. Michelle was kind and followed up with my new tracking information and even followed up... Ver más
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Consulta las opiniones de los clientes
My order was delayed by the courier company so I reached out to customer support and they set up a new shipment right away. However when the delivery came there was an additional COD charge that I ha... Ver más
I have been taking NOVOS boost and core for several years. I researched all of the various “longevity “ supplements , knowing that many are not well researched . I chose NOVOS over all others becaus... Ver más
I have been using NOVOS Core, Boost, and Vital for approximately two years. I am one month away from becoming 83. I believe that my good health, energy, and appearance have been enhanced by NOVOS. I... Ver más
Información sobre la empresa
Escrito por la empresa
NOVOS leverages science and data to provide the best nutraceuticals, tests & knowledge to extend human healthspan and lifespan
Información de contacto
Estados Unidos
- care@novoslabs.com
- novoslabs.com
Ha contestado el 87% de las opiniones negativas
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A leader in their space
When I first tried, Novos, I was really excited because somebody I knew that’s really into Fitness had provided it to me. As somebody that likes routine into combat aging as much as possible, being a content creator That was easy to take daily. Increased my energy and helped me sleep better while taking their product.
Hello There
Hello There! Thank you so much for caring teams. It always response all inquiries about health issue and products. I felt great when I get NOVO product. I took it in the morning empty stomach with yogurt and chia seeds and plus some products supplement. I felt it doesn’t have issues reaching each other in the guts. I felt so much energy and no fatigue. To be honest. I worked 15 hours a day Monday to Sunday as fork lift driver in the warehouse using physical body movement and afternoons, I went to work in Agecare look after elderly people. I slept less only 4 -5 hours a day.
Thank you NOVOS so much about true science. How the cells talk inside and turn to Energy.
Happy so far
First shipment took awhile, but customer service took care of it. Tastes ok if mixed with yogurt and soy milk in a smoothie (I got the unflavored Core).
Right on time!
Maria with customer care provided me excellent support, adjusting and monitoring my parcels' progress for successful delivery.
My order had been delivered
My order had been delivered, however I didn’t receive it. I reached out to NOVOS and they immediately sent me a courtesy box. I was happy to have the replacement because I was on my last packet. I love what NOVOS does for my skin. It keeps it wrinkle free and even my gut feels good. This is an excellent product and company! Thank you NOVOS!
Quick & responsive customer service…
Ana stayed in touch with me each time I emailed her. She was responsive and professionally friendly. Very good customer service.
Great problem resolution!
I received a damaged box with missing bottles. This stuff is not cheap! But as soon as I contacted novos for help they immediately recognized what happened based on my picture and sent the missing bottles right away.
Great Service
I have had a subscription with Novos for over two and a half years. The product is great with customer service to match. I am the other side of the Atlantic, but the response to my email questions and requests has always been prompt and the company has been very flexible in accommodating my requirements.
Outstanding customer service
Shout out to Haley in customer service. I purchased the unflavored version of Core, which was not agreeable to me. I asked to try a sample of the orange flavored version, and Haley quickly had a few packets sent to me to try at no cost. I greatly appreciated her friendly and understanding attitude and quick action.
Good service
I've subscribed to monthly shipments of NOVOS Core for a year. They usually arrive on time. One went missing. Upon contacting NOVOS, I received courteous assistance and a swift resolution.
On July 13 I requested to send a 6…
On July 13 I requested to send a 6 month supply back which I was not ready for. Customer service was friendly, courteous and professional about helping me return the products.
I love the products and will continue to use.
Excellent company and product
First of all, Novos responds quickly to emails. If after business hours by the end of the next day and with information requested. Their customer service agents are always cordial. I do believe Core has made a visual difference in my hair and skin. My hair seems fuller and my skin fuller feeling. The inflammation points of osteoarthritis seem to be less painful when I wake up. I also appreciate the research and data articles that I receive regularly. I do believe that a healthy diet and Novos is making a difference for me!
Haley was super helpful and pleasant
Haley was super helpful and pleasant. Although the issue regarding DOB entry has not yet been resolved, her demeanor was exemplary!
Insightful Personalized Epigenetic Test Results and Great Staff
The comprehensive NOVOS Age Epigenetic test results are fascinating and insightful. If only this info was available 40 years ago so I could have started earlier on trying to slow the rate of aging. The NOVOS staff is responsive and friendly and answered all my questions quickly and in detail. The test instructions and process are easy to understand and execute too.
My package got lost
My package got lost. Called in, explained my concern and a new package was distributed. Ana took care of my concern without a glitch.
Ana’s response time was so fast
Ana’s response time was so fast. And she handled my return promptly and did a lot of follow up until it was complete. I’d say this is extraordinary service!
Novos has great customer service
Novos is a well run company, with great customer service.
Go ahead
Good afternoon, my comments are that I received attention for my queries in a timely, adequate and professional manner.
I want to emphasize that I felt that I was listened to and above all that my comments were understood.
Thanks a lot
Fast and excellent helpline
My questions concerning NOVOS CORE were answered promptly, in detail and very friendly(!). I am enthusiastic about the service line of NOVOS!!! My problem was taken seriously and I got useful information! Thank you very much!Kind regards from Switzerland, Maya
Amazing Products
The website is easy to use, the products are fantastic... highly recommended!
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