I believe the advisors name was Trixie, I spoke to her on 2nd October 2026. I was calling to advise that I had just been made redundant and I could not afford my next payment. Trixie... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I haven't had much experience with finance company's but so far Novuna have been really great. I have no complaints of the service they have provided. Everyone nice and polite and very friendly. I... Ver más
La empresa ha respondido
Never thought I would have such a great experience I am so happy with Novuna which I have 3 diffident Lao. X2 interest free and other at 6% doe 3 years which almost over and my next big loan will be a... Ver más
La empresa ha respondido
Definitely no complaints so far a few months in, everything went quick when setting up, cash transferred when it said it would. NO other issues to report whatsoever.
La empresa ha respondido
Información sobre la empresa
Sobre Novuna Personal Finance
Escrito por la empresa
Need a great Personal Loan?
Come direct to our website for our low rates and exclusive loan options. Our great loans start from just 6.9% APR Representative (based on £7,500 to £25,000).
Who are Novuna?
A leading financial services company, we provide effective Retail Finance options to thousands of big name brands, as well as Personal Loans to help you access the cash you need sooner.
We lent over £3 billion to customers in 2025, allowing them to make big purchases, create memories or enjoy once-in-a-lifetime moments. All without worrying about paying for it upfront.
We don't offer lease vehicles - If you're looking to leave a review about Novuna Vehicle Solutions, that is a completely separate business to us.
We tailor our innovative solutions to match the things you want to buy, from home improvements to holidays, making the process as easy and stress free as possible. And we combine it with award winning customer service.
That's what makes us different.
About us Personal Loans Car Loans Home Improvement Loans Debt Consolidation Loans Holiday Loans Wedding Loans Small Loans
Just some of our awards
We're leaders in our field
We've been named the UK's Best Personal Loan Provider for the last 12 years running. We are also proud to have once again won the official Feefo Platinum Trusted Service award. This is the 7th time we've been recognised as a leader in our field with Platinum status.
Best Personal Loan Provider
YourMoney
Platinum Trusted Service
Feefo
Loan Provider of the Year
Moneyfacts
Información de contacto
2 Apex View, LS11 9BH, Leeds, Reino Unido
- 0344 375 5500
- CustomerService@NovunaPersonalFinance.co.uk
- novunapersonalfinance.co.uk
4,6
Excelente
6 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
better than most finance houses
have dealt with novuna when it was hitachi capital, always been a great experience.
1 de octubre de 2026
Opinión espontánea
Simple straight forward and as an…
Simple straight forward and as an existing customer no surprises
28 de septiembre de 2026
Experience?
What experience? My audiologist applied for an interest free loan on my behalf and it was approved, and why not?
27 de septiembre de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Lounge sofa
Very quick and easy to apply, was excepted within an hour, very professional
29 de septiembre de 2026
Respuesta de Novuna Personal Finance
Hi Jane, glad to hear that you had a speedy and easy application process! Thanks for sharing
It was quick and easy
A very quick and easy just a few simple questions
And it was all sorted painless very good company
26 de septiembre de 2026
Respuesta de Novuna Personal Finance
Thank you for sharing Brian! Glad to hear that you found everything nice and simple
Excellent.
Excellent.. Easy to apply and communication was great
28 de septiembre de 2026
Opinión espontánea
Excellent service and support
Excellent service and support
24 de septiembre de 2026
Opinión espontánea
Easy to apply and very quick answer
Easy to apply and very quick answer, all done I minutes
25 de septiembre de 2026
Opinión espontánea
Respuesta de Novuna Personal Finance
Thank you for sharing! That's great to hear! Glad the process was really easy and quick
Simple to set up
Simple to set up, worth having the 0% finance, helps with spreading the costs.
27 de septiembre de 2026
Opinión espontánea
Respuesta de Novuna Personal Finance
Thanks for sharing! Glad to hear that you found the set up simple!
Simple and straightforward finance
Really straightforward setting up a new finance agreement and simple to manage once in place
26 de septiembre de 2026
Opinión espontánea
Respuesta de Novuna Personal Finance
Thanks for sharing your positive experience with us, we appreciate it.
Great service
Great service! Had to change the agreement I originally had due to my circumstances and there was no problem doing it!
17 de junio de 2026
Opinión espontánea
Respuesta de Novuna Personal Finance
Hi Lesley, thanks for sharing your positive experience. I'm glad to hear that you found it easy to change the agreement
Always very helpful
Communication with Novuna was very simple and straightforward.
25 de septiembre de 2026
Respuesta de Novuna Personal Finance
Thank you for sharing Antony!
Very easy process
23 de septiembre de 2026
Was very helpful and everything is ok
Was very helpful and everything is ok
Thanks very much
22 de septiembre de 2026
Opinión espontánea
I like how easy it is to use the app
I like how easy it is to use the app. And pay off additional money as and when I could.
23 de septiembre de 2026
Opinión espontánea
Respuesta de Novuna Personal Finance
Thanks for the positive feedback! We're glad to hear that you like it!
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