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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely friendly staff. Patient and cheerful. Very informative, showing maps and explaining where things are within the resort. Overall a positive experience. I’ve now booked two holidays with you in t... Ver más

Valorada con 5 estrellas sobre 5

Outstanding service from Ria. Over a couple of weeks I asked her to provide details and costs on two different cruises. Both involved back to back cruises with family members joining us for a second w... Ver más

Valorada con 5 estrellas sobre 5

Now Let’s Travel in Wallsend Forum have been so helpful to us this week. The staff have helped us to arrange two holidays and taken away any stress by having the answers to our questions at their fing... Ver más

Valorada con 5 estrellas sobre 5

The team at peterlee are amazing. We have booked 4 brilliant holidays so far with help from Beth, Mel and Lucy primarily but everyone there has been so helpful. We wouldn’t use any other travel agent... Ver más

Información sobre la empresa

  1. Agencia de viajes en crucero
  2. también en la categoría
  3. Agencia de cruceros
  4. Agencia de viajes

Escrito por la empresa

Welcome to the review website for Now Lets Travel. We are a Cruise & Travel Agency based in the North East of England with 5 Travel Stores located in Newcastle upon Tyne, Jesmond, Wallsend, Cramlington & Peterlee together with our Call Centre and Head Office which are based in Sunderland. We are a family run business which offers our customers great deals and exclusive holiday experiences from our own dedicated product team who work with major travel suppliers such as cruiselines, airlines and hotels to provide our customers with exclusive offers not available elsewhere.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 25% de las opiniones negativas

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5,0

Todas las opiniones

(3028)

566 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Always great service and very helpful staff.
Very knowledgeable and staff go the extra mile to get you the best deal/price.

9 de octubre de 2026
Valorada con 1 estrellas sobre 5

I found the whole experience cold And…

I found the whole experience cold And the consultant I spoke to was only interested in if I was going to book there And then,!
Found her quite rude And unhelpful.

Go to Hays Travel for a much better customer experience

6 de octubre de 2026
Opinión espontánea
Logotipo de Now Lets Travel

Respuesta de Now Lets Travel

Hi Lindsey,

Thank you for taking the time to leave a review — we genuinely appreciate all feedback, and we're sorry to hear your experience didn't reflect the high standards we hold ourselves to.

We have reached out to you directly to gather some further details, as we want to make sure we fully understand what happened and investigate thoroughly.

Now Lets Travel is a family-run business, and delivering exceptional service to every customer is something we take great pride in. It's therefore very important to us that we look into this properly.

Having reviewed our enquiry system, we were unable to locate your details, which is why we've been in touch — we want to ensure nothing is missed and that you receive a full response once we have the information we need.

We look forward to hearing from you and resolving this as quickly as possible.

Paul | Owner | Now Lets Travel

Valorada con 5 estrellas sobre 5

Outstanding service

Lisa Stokoe at the Cramlington call centre helped me to find my dream trip to Australia. I gave her my wishlist and Lisa delivered. Nothing was too much trouble, despite my endless tweaks and preferences. Throughout all of our negotiations, Lisa was extremely professional, whilst remaining warm and friendly.
There was no hard sell and I felt comfortable with the whole process.
I feel that I got amazing value for our 31 day holiday, across Singapore, Australia, New Zealand and Thailand, including a 14 day cruise.
I wouldn't hesitate to recommend Lisa to friends and family, and will actually miss our little chats.
Every company needs a Lisa!

25 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cherelle at Stockton on Tees.

Cherelle at Stockton on Tees.
We could not of thanked her enough for what she did for us because she went out of her way to accommodate us. We will definitely use her again for our future holidays.

3 de octubre de 2026
Valorada con 5 estrellas sobre 5

Lesley Miller posted Marrakech trip on…

Lesley Miller posted Marrakech trip on fbk when I saw it I asked her if it was still available. Even though it was a Sunday Lesley's day off she told me that it was available + to get in touch with Kelly. I did so + Kelly was also very helpful + we have booked for me my husband +2 friends. They also said that they can print paperwork off if I go into travel shop which is also very helpful when you are 69 years old.

4 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful

Really helpful,looked at lots of options to get me a good deal.Very friendly and knowledgeable. I feel like I will get lots of suggestions about what I want in the future.

3 de octubre de 2026
Valorada con 5 estrellas sobre 5

The best for long haul cruises

Just finished holiday of a lifetime to Japan. NLT organised everything flights, hotel and cruise so well and they made any adjustments as we requested well before travel dates which made for a stress free booking. Never had any issues using them with several of our long haul packages which have always been excellent. Staff also very friendly and efficient over the phone and easy to contact to resolve any queries. The best for our long haul cruises.

15 de agosto de 2026
Opinión espontánea

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