Lovely friendly staff. Patient and cheerful. Very informative, showing maps and explaining where things are within the resort. Overall a positive experience. I’ve now booked two holidays with you in t... Ver más
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Consulta las opiniones de los clientes
Outstanding service from Ria. Over a couple of weeks I asked her to provide details and costs on two different cruises. Both involved back to back cruises with family members joining us for a second w... Ver más
Now Let’s Travel in Wallsend Forum have been so helpful to us this week. The staff have helped us to arrange two holidays and taken away any stress by having the answers to our questions at their fing... Ver más
The team at peterlee are amazing. We have booked 4 brilliant holidays so far with help from Beth, Mel and Lucy primarily but everyone there has been so helpful. We wouldn’t use any other travel agent... Ver más
Información sobre la empresa
- Agencia de viajes en crucero
- también en la categoría
- Agencia de cruceros
- Agencia de viajes
Escrito por la empresa
Welcome to the review website for Now Lets Travel. We are a Cruise & Travel Agency based in the North East of England with 5 Travel Stores located in Newcastle upon Tyne, Jesmond, Wallsend, Cramlington & Peterlee together with our Call Centre and Head Office which are based in Sunderland. We are a family run business which offers our customers great deals and exclusive holiday experiences from our own dedicated product team who work with major travel suppliers such as cruiselines, airlines and hotels to provide our customers with exclusive offers not available elsewhere.
Información de contacto
Unit 72T, NE Business Innovation Centre, Wearfield, , SR5 2TA, Sunderland, Reino Unido
- 0191 300 9908
- nltadmin@barrheadtravel.co.uk
- nowletstravel.co.uk
Invita a los clientes a opinar
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Ha contestado el 25% de las opiniones negativas
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Very good working staff will do…
Very good working staff will do everything to accomadatewe were pleased with the service
This company is the the finest travel…
This company is the the finest travel company that I have ever delt with I have never known staff to be so professional in all aspects of my requirements it was a pleasure to come away with the feeling that I would be in good hands for my 2027 holidays that I have booked
Great service the lady who helped us…
Great service the lady who helped us was very knowledgeable and patient.
We booked our holiday in peterlee today…
We booked our holiday in peterlee today the young lady who helped up to book the holiday was LEAH very helpful and very knowledgeable thank you
The staff who dealt with my enquiry…
The staff who dealt with my enquiry were very helpful and explained everything in detail. Very friendly staff.
Booking ease and friendly staff.
Walking in after seeing the holiday we wanted online Abbie was very helpful sorting our holiday making sure we had paper and email confirmation as well as explaining the whole process very thoroughly. All the steps were completed with ease and now the holiday is booked thanks to Abbie, absolutely mint to deal with and friendly. Thanks again! Hope to book with her and the company again.
Easy as pie to book
Easy as pie to book , great service, didn't catch the young woman's name , but she was great .
The young lady Charles who booked our…
The young lady Charles who booked our holiday couldn’t have been more helpful .
Very good service very helpful &…
Very good service very helpful & professional
Made booking our holiday good
Our friends booked also
Very conscientious and knowledgeable…
Very conscientious and knowledgeable staff. All really friendly and they will go the extra mile to make sure you get the best holiday. We always book our holidays through them. It's the compete package from first ideas of where to go, to coming out with your itinerary and tickets . Well done and thank you.
Kelly (Cramlington) was very friendly…
Kelly (Cramlington) was very friendly and efficient. She listened to our requirements and helped us to chose the right holiday at a good price for our family
We have used Now Lets Travel for booking a cruise for next year
We have used Now Lets Travel for several years for booking holidays. They always go the extra mile to help us find what we are looking for, and give helpful advice on our choices.
Always very friendly staff as well
I dealt with Abbie over the phone
I dealt with Abbie over the phone, excellent service
The whole booking process went smoothly…
The whole booking process went smoothly with no problems.
Great Service
Disappointed to have a no fault cancellation due to mother nature. Now let's travel informed us immediately and assisted with a different holiday. A response when things go wrong is just as important as when all goes smoothly. The lady who dealt with the problem gave superb service.
Bianca served us she was lovely really…
Bianca served us she was lovely really helpful and chatty. She helped us make our mind up with where to go as we were unsure she checked several hotels and distances from things to do . Nothing was any trouble thankyou.
Just booked a cruise through Now Lets…
Just booked a cruise through Now Lets Travel.
Tamsyn our agent was very professional, friendly and answered all my questions which made the booking very easy.
Excellent service.
I got seen by Steph at the Wallsend branch, she was very helpful and very knowledgeable about the holidays she sold me. Thank you Steph.
As per normal your sales assistants…
As per normal your sales assistants make it an easy journey when booking a holiday. Everything is taken care off.
Full cancellation should be made available when booking a TUI CRUISE as this company are not people friendly ,
Cancellation policy not explained during making a cruise booking. Booked my first cruise with this company. I paid my deposit. Which I thought would be all I would loose if I cancelled!?
12 months before due to sail TUI sent the same cruise with the same package £400 cheaper so I thought due to the time of booking I would be able to get the better price . Which I was informed by NOW LETS TRAVEL . No chance! So my next plan would be to cancel travel loosing my £120 deposit and rebook at lower prices.
This I was informed was also I know go !
My £120 deposit was a low deposit ( good will deposit ) that to cancel this TUI would want £600 cancellation fee which is not in any paperwork I have received! Still waiting for Now let’s travel to forward this to me . Really feel let down with this situation. Never explained when making the booking
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