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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We’ve had a great experience with the Nuacom team throughout the process. A special shoutout to David for guiding us through the sales process and to Vaibhav for his support and guidance during the... Ver más

Valorada con 5 estrellas sobre 5

We recently moved our phone service to Nuacom. They have been very helpful and efficient in dealing with them and made our transfer over very smooth. David had everything explained in great detail f... Ver más

Valorada con 5 estrellas sobre 5

Very helpful and easy-to-follow tutorial! The tutorial provides clear guidance on how to use NUACOM and understand its features. It’s especially helpful for beginners who are setting up the system for... Ver más

Valorada con 5 estrellas sobre 5

The service we received was second to none. Very clear concise instructions were given through the set up of our new phone system. Customer Service and set up team were extremely efficient in organisi... Ver más

Información sobre la empresa

  1. Servicio de telefonía e Internet

Escrito por la empresa

We provide reliable and innovative IP phone systems for businesses of all sizes. The service is based on new technology, robust platform, cutting edge features and professional support. Switching to our service, businesses reduce the price of their phone bills by around 50%. High-quality handsets and a wide range of desktop and mobile apps are also provided, to increase the efficiency of your business communication.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

438 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,9

Todas las opiniones

(438)

89 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very efficient process from start to…

Very efficient process from start to finsish, Anthony, David & Vaibhav were there to answer any queries, questions or concerns that we had. System set up within days. Very good service from start to finish and a very fair price point.

6 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We recently signed up with the Nuacom…

We recently signed up with the Nuacom softphone app, and the entire experience has been smooth and professional. From the start, Anthony Tierney was incredibly helpful, answering all our questions with clarity and patience. He ensured we fully understood the service and its benefits, making the onboarding process seamless.

After signing up, Heather Cunningham assisted us with a support call to set up our account, and she was equally supportive. She guided us through the setup step by step, addressing any concerns promptly and making the process much easier for us. Her professionalism and knowledge were greatly appreciated.

Both Anthony and Heather provided quick and efficient support, and their friendly, approachable manner made all the difference. The app itself is intuitive and easy to use, which we highly recommend to anyone considering Nuacom for their communication needs.

27 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, Vaibhav was very calm and listened to all my questions and concerns and did not leave the meeting until everything was resolved to my satisfaction. Thank you.

22 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great system

Great system, that is very user friendly while also being a powerful solution, utilising AI and allowing full management oversight which is vital from a quality control standpoint.

16 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service!

Great service and very prompt response time from
Vaibhav when I had any problems with setting up. Very user friendly. I would highly recommend this service.

17 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been working with Heather since…

I have been working with Heather since we had to move from Blueface after 15 years, and seriously she has been nothing but amazing, the service provided from her has been exceptional. It can be hard to find companies that actually provide a service but Heather has been superb and she is a fabulous ambassador for Nuacom because I would certainly refer Nuacom from our experience from inception to date. Excellent

17 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

NEW CUSTOMER

We have recently just being set up with Nuacom. We have had really helpful experience with Vaibhav Sharma, Thanks for all your help

17 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is the worst VOIP service i have used.

This is the worst VOIP service that i have ever used in my life, even compared to ones used almost a decade ago, it is like they have regressed in technology somehow. Trust pilot is paid to cancel bad reviews so this will probably not show, but
Nuacom is hopeless.

You might be attracted to the prices & offers but they are of no use when you cannot use anything. The phone App needs very high quality net & DOES NOT
work on 4g.

12 de diciembre de 2024
Opinión espontánea
Logotipo de NUACOM

Respuesta de NUACOM

Dear Muaz Zafar,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your dissatisfaction with our service, and we appreciate the opportunity to address your concerns.

We understand how crucial reliable communication services are, and we strive to deliver a high-quality experience. However, it's important to note that currently, our services are not supported in Pakistan. This is primarily due to regional limitations that affect the functionality of our technology, including factors such as local internet stability which is essential for VOIP services.

We are continuously working to expand our service areas and improve our technology to adapt to different regional conditions. Your feedback is invaluable in this process.

We regret any confusion about our service areas and are here to help with any further questions or if you need assistance with other services that might be available to you. Please feel free to reach out to our customer support.

Thank you once again for your feedback. We hope to serve you better in the future, should our services expand to new regions.

Warm regards,
NUACOM CS Team

Valorada con 5 estrellas sobre 5

Patrick Brennan Review of Nuacom

Nuacom is just a marvel to SIM providers. It’s customer service agents are happy to help with any challenges that a customer may have, and they will stay on the phone for as long as it takes to overcome them. Excellent company. Well ran.

12 de diciembre de 2024
Opinión espontánea
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Respuesta de NUACOM

Dear Patrick,

Thank you for your fantastic review! We're delighted to hear that you had such a great experience with our customer service team. At NUACOM, we strive to go above and beyond for our customers, and it’s wonderful to know our efforts are appreciated.

Thanks again for choosing NUACOM. We look forward to serving you in the future!

Valorada con 5 estrellas sobre 5

Very positive experience with NuaCom to…

Very positive experience with NuaCom to date. David supported understanding of system and account set up very well and Heather was super helpful in set up of dashboard etc. so far.

18 de noviembre de 2024
Opinión espontánea
Logotipo de NUACOM

Respuesta de NUACOM

Dear Sinéad,

Thank you for the great review!
We're so glad to hear that David and Heather were able to assist you effectively with your system and dashboard setup. At NuaCom, we're committed to providing excellent service and support.

Thanks for choosing us!

Valorada con 5 estrellas sobre 5

Hi Vaibhav,

Hi Vaibhav,

It was really great working with you, you are super professional and answered all my questions Looking forward walking with your company NUACOM it is top class.

Thanking you
Blessings
Tommy

18 de noviembre de 2024
Opinión espontánea

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