I’ve been on a few Nuco trips, 2x SOS and a ski trip with my uni, and enjoyed them all throughly. George our account manager is excellent, she perfectly creates a welcoming but professional atmosphere... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The NUCO reps were amazing, specifically Heidi and Jenson for the trip to Tignes, Easter 2026. They really made the whole experience fantastic and any problems we had were solved by them as soon as po... Ver más
La empresa ha respondido
Really well organised trip, plans were always made clear by the reps. Scotty the medic did a great job at keeping everyone safe the entire trip. The reps Millie, Ollie and Tom were amazing and made su... Ver más
We stayed at les arcs and our rep was the one and only james zhou (kimchi). Potentially the most unreal human i have ever met. He saved me from a burning building after saving 25 small french children... Ver más
Información sobre la empresa
- Operador de excursiones
- también en la categoría
- Vacaciones de esquí
Escrito por la empresa
We Are NUCO, the student arm of NUCO Travel, is the UK's largest student snowsports operator. As The Home of Student Travel, we have been doing what we love since 2012. This is where the NUCO Travel journey begins ⛷
Información de contacto
Beech House, Gatley Road, SK8 1PY, Cheadle, Reino Unido
- 0161 402 3600
- info@nucotravel.com
- nuco-booking.com
4,6
Excelente
190 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 90% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Barty
Bartek, or as the historians will one day record him, Bart like Bart Simpson, was quite simply the beating heart of the trip.
From day one, he operated with the kind of presence that suggested he was not merely a NUCO rep, but some higher alpine force temporarily taking human form. Need help? Barty boy was already there. Question in the group chat? Answered before your thumb had even left the screen. Mild confusion about literally anything? Barty had it sorted with such ease that it started to feel like he had advance access to the script of the week.
What made him especially elite was that he somehow combined top-tier organisation with immaculate vibes. He kept everything running so smoothly that the whole trip felt effortless, while also bringing the kind of energy that made every day better just by him being there.
And then, of course, there were the dance moves. Not dancing in the ordinary sense, but more a majestic physical expression of joy, rhythm and mountain excellence. Watching Barty at après felt like witnessing folklore in real time. Future generations will speak of it.
He was helpful, hilarious, endlessly approachable and genuinely made the whole experience better for everyone around him. If NUCO were smart, they’d clone him immediately. 11/10 rep, 20/10 aura.
3 de abril de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Luca,
Thank you for such an incredibly enthusiastic and entertaining review!
We’re really pleased to hear you had such a great trip and that Bartek had such a strong impact on your experience. It’s fantastic to know he was consistently helpful, organised, and able to keep everything running smoothly while also bringing great energy to the group throughout the week.
We especially appreciate your comments about his approachability and the atmosphere he helped create, that balance between support and fun is exactly what we look for in our reps!
We’ll make sure your feedback (and the 20/10 aura) is passed on to Bartek. Thanks again for taking the time to share your experience, and we hope to see you on another NUCO trip in the future!
Tignes
Tignes
Amazing time in Tignes. Reps very helpful and very good value trip. However we were in a different resort of val claret to the rest of our uni who were in le lac aswell as having a broken door which wasn’t fixed all week. However our rep cam went above and beyond to try help us get this sorted and make sure we still had a good trip .
28 de marzo de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Olivia,
Thank you for your review, we’re really pleased to hear you had an amazing time in Tignes and found the reps helpful, as well as the trip good value overall!
We’re especially glad to hear Cam went above and beyond to support you and try to improve the situation throughout the week, we’ll make sure your kind words are passed on to him!
Thank you again for your feedback, and we hope to welcome you on another NUCO trip in the future!
Reps were great fun and really…
Reps were great fun and really knowledgeable.
1 de abril de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Ben,
Thank you for your lovely review, we’re really pleased to hear the reps were both fun and knowledgeable, that’s exactly what we aim for on every trip!
We really appreciate your feedback and hope to see you on another NUCO adventure soon!
Risoul trip
Great choice of location, fun and friendly reps and enjoyable events
Collection of equipment was easy and the accommodation was right next to the pistes
28 de marzo de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Ben,
Thank you for your great review, we’re really pleased to hear you enjoyed Risoul and found the reps fun and friendly throughout your trip!
It’s also great to know the events added to your experience, and that collecting your equipment was easy with accommodation so close to the pistes, which is a convenience really helps make the trip even better.
We really appreciate your feedback and hope to see you on another NUCO trip soon!
The trip was excellent all round
The trip was excellent all round. The resort was one I hadn’t heard of before and I was pleasantly surprised. The conditions were good and skiing was very enjoyable. NUCO organised the trip very well as keys, linens, lift passes and ski hire were very easy to pick up on the first day. Made the whole holiday run seamlessly.
28 de marzo de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Libby,
Thank you for your lovely review! We’re really pleased to hear you had an excellent overall trip and that the new resort was a pleasant surprise!
It’s great to know that everything ran smoothly from the start with keys, linen, lift passes, and ski hire all being easy to collect. We work hard to make those first day logistics as seamless as possible, so it’s great to hear that came through in your experience.
Thanks again for your feedback, and we hope to see you on another NUCO trip soon!
Bartek
Bartek was a great NUCO Room Rep, really friendly, easy to talk to, and kept everything running smoothly without making a big deal of it. Always around if you needed help and helped keep a good vibe in the group.
Solid 10/10
23 de marzo de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Sophie,
Thank you for your great review, we’re really pleased to hear that Bartek made such a positive impact on your trip!
It’s great to know he was friendly, approachable, and consistently on hand to help while keeping everything running smoothly and maintaining a good group atmosphere; that’s exactly what we aim for from our reps.
We really appreciate your feedback and will make sure your kind words are passed on to Bartek. Thanks again for travelling with NUCO!
Want to know who to hire?
Tell you more about my experience? Well, I wouldn’t be able to do so without mention of the most goated NUCO rep the world has ever seen: Bartek, A.K.A Bart like Bart Simpson.
If there were an Olympic event for NUCO reps, Bartek would have taken gold, silver, and bronze simultaneously as a result of his almighty omnipresence and omniscience which could be felt with the power of a thousand suns as to how he replied to questions on group chats (which he dutifully perceived as to their meaning since most of them were terribly lacking in common sense and grammar), and his ready availability to help with tasks on the frontlines such as lost ski passes and wrist bands.
Above all, his unmatched perspicacity, coupled with his sheer indefatigability makes him a most trusted component to any ski trip and companion in any realm of alpine endeavour.
But logistics alone don’t explain the phenomenon that is Bartek. The man managed the impossible balancing act of keeping everything running smoothly while also being the undisputed spirit of the trip. Energy at breakfast? Bartek. Motivation for the first run of the day when everyone’s legs are gone? Bartek. Ensuring that après somehow becomes the highlight of every single evening? Also Bartek and his questionably zenith dance moves.
There were moments where it genuinely felt like he had the power of teleportation. One minute he’s helping someone sort out ski hire, the next he’s halfway up the mountain checking everyone made it onto the lift, and then suddenly he appears again at the bar like some kind of highly organised snow yeti.
In short: 11/10 rep, 10/10 organisation, 100/10 vibes. Would trust Bartek to singlehandedly run a ski trip, and potentially even the entire Alpine region.
3 de abril de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi there,
Thank you for such an entertaining and enthusiastic review!
We’re really pleased to hear you had such a great trip and that Bartek made such a strong impression. It’s great to know he was consistently helpful with everything from group communication and logistics through to on the ground support with things like ski passes and general questions.
We also love hearing that he helped bring good energy to the trip while keeping everything running smoothly, that balance is exactly what we aim for from our reps!
We’ll make sure your feedback is passed on to Bartek and the wider team. Thank you again for taking the time to share your experience, and we hope to see you on another NUCO trip soon!
Very well organised
Very well organised, good skiing activities and friendly reps. Leah and Bart well top tier reps always happy to help out and going above and beyond.
27 de marzo de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Thomas,
Thank you for your great review, we’re really pleased to hear you found the trip well organised and enjoyed the activities!
It’s especially lovely to hear your shout out to Leah and Bart, we’ll make sure your kind words are passed on to them. They’ll be really happy to know their support and effort made such a positive difference to your experience!
Thanks again for your feedback, and we hope to see you on another NUCO trip soon!
NUCO smashed it again
NUCO smashed it again. My third trip with the company and this was the best one yet. Incredible Reps who helped make sure everything went according to plan in the resort and helped with everything! Specifically - Cassie, Nell and Chloe.
4 de abril de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Katie,
Thank you so much for your amazing review and for travelling with NUCO for the third time, we really appreciate your continued support!
We’re delighted to hear that this was your best trip yet and that everything ran smoothly in resort. It’s especially great to know that Cassie, Nell, and Chloe helped make the experience so enjoyable and were there to support you throughout, we’ll be sure to pass on your kind words to them!
Thanks again for coming back with us, and we can’t wait to see you on your next NUCO trip!
UoS Susnow 2026 Trip
During my trip I injured myself quite badly. I got onto Jake from NUCO and he suggested what actions to take and how the process works for the medical centre in france. I have the upmost respect and gratitude for this NUCO rep and I enjoyed the rest of the trip. Big thanks to Jake from NUCO !
1 de abril de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Joshua,
Thank you for your kind review, and we’re really sorry to hear about your injury during the trip. We’re very glad Jake was able to support you and guide you through the situation.
It’s great to hear that his help made a difference and that you were still able to enjoy the rest of your trip. We’ll make sure your appreciation is passed on to Jake, he’ll be really pleased to hear your feedback!
Thank you again for taking the time to share this, and we hope you’re feeling much better now!
NUCO reps
Honestly thought my trip would be a disaster losing my passport on the first day but if cass and nell weren’t so helpful it would’ve turned out that way. The nuco reps on my floor were outstanding in being helpful and raising my spirits cannot thank them enough for saving my trip!
28 de marzo de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Oliver,
Thank you for your review! We’re so sorry to hear about the stress of losing your passport on the first day, but we’re really glad Cass and Nell were there to support you and help turn things around.
It’s fantastic to hear that the reps were so helpful and uplifting throughout your trip, we’ll make sure your kind words are passed on to them. They’ll be really pleased to know they made such a difference to your experience!
We really appreciate your feedback, and we hope to see you in the mountains again soon!
The NUCO reps were amazing
The NUCO reps were amazing, specifically Heidi and Jenson for the trip to Tignes, Easter 2026. They really made the whole experience fantastic and any problems we had were solved by them as soon as possible. The only downside was the early coach pick-up home but this wasn’t a huge problem when the rest of the week had been made such fun! Heidi and Jenson absolutely deserve 100% recognition for being wonderful people
4 de abril de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Charlotte,
Thank you for your wonderful review, we’re so pleased to hear you had such a fantastic time in Tignes over Easter 2026 and that Heidi and Jenson made such a positive impact on your trip!
It’s great to know they were able to quickly sort any issues that came up and help make the whole experience so enjoyable, we’ll be sure to pass on your kind words and recognition to them.
We also appreciate your feedback on the early coach pick-up home. The departure times of our coaches are determined based on a number of factors, which sometimes means that concessions have to be made so that a timely return to the UK can take place. That being said, we’re glad it didn’t take away from what sounds like an amazing week overall.
Thanks again for travelling with NUCO, and we hope to see you on another trip soon!
Just a lack of knowledge from the reps
Just a lack of knowledge from the reps, no one had the right door codes which meant we didn’t get into our rooms until 4am!! The AI helpline bit was not good enough when we were stuck in passport security with the only answer offering us a phone number which wasn’t in service after 6pm mind we landed at 8pm
28 de marzo de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Tia,
Thank you for sharing this feedback. We’re really sorry to hear about the issues you experienced on arrival.
We understand how frustrating and stressful it must have been to be stuck at passport control and then struggle to access your accommodation. All relevant information necessary to access your accommodation was available in the accommodation voucher of the NUCO app, and the contact number for our 24 hour phone line was shared with all passengers prior to their departure.
That being said, we appreciate you taking the time to highlight these issues, as it helps us identify where we can improve. If you wish to, please contact us directly with your booking details so we can look into this further for you.
Thank you again for your feedback, and we’re sorry your experience was affected in this way.
Not knowledgeable enough
No codes for the doors when we arrived stuck outside at 3am in the Cold, not knowledgeable enough, lifts closing early and then now having the knowledge of where to go not organising people. Coach transfer leaving tinges couldn’t communicate with coach driver - multiple coaches Turning up, couldn’t get through to Emergancy number when stuck in passport control, AI bot to talk to.
28 de marzo de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi there,
Thank you for taking the time to share your feedback. We’re very sorry to hear about the difficulties you experienced on arrival and during your trip.
What you’ve described, especially being stuck outside in the cold and not being able to reach support when needed, is not the standard of care we aim to provide.
All information that was relevant for you to access your accommodation was included in your accommodation voucher in the NUCO app, and the contact number for our 24-hour phone line was shared with you before your departure. That being said, your comments have been taken seriously and will be reviewed with the relevant teams to understand how we can improve in the future.
If you would like to, please contact us directly with your booking information and we will take a further look into this for you.
Thank you again for your honest feedback, it’s important in helping us improve the experience for future trips.
amazing!
NUCO was great at La Plagne, and our rep Chloe was SO nice! she was so bubbly and brought so much fun to our room when she would visit. she kept us in the loop with useful info, and her dj set was so cool!
3 de abril de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Mia,
Thank you for your lovely review, we’re so glad to hear you had a great time in La Plagne and that Chloe helped make your trip even more special!
It’s fantastic to hear she brought so much energy and fun to your group, kept you well informed, and even added to the experience with her DJ set - that’s exactly the kind of impact we love our reps to have!
We really appreciate your feedback and hope to see you on another NUCO trip soon!
Amazing week
Amazing week didn’t get a good instructor on the first day but my uni staff informed NUNCO & this was sorted so quickly, also very understanding with my ADHD & autism
3 de abril de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Meghann,
Thank you for your review, we’re really glad to hear you had an amazing week overall and that the issue with your instructor was sorted quickly once it was raised!
We’re especially pleased to hear that you felt supported and understood throughout your trip. Creating an inclusive and comfortable environment for everyone is very important to us, so your feedback means a lot!
Thanks again for travelling with NUCO, and we hope to welcome you on another trip in the future!
Avoriaz easier ski trip
Had the best week in Avoriaz with NUCO and Trent snowsports coach journey was smooth even though a long journey from Nottingham on the way to avoriaz being delayed and stopping at Portsmouth so that would be my only suggestion on feedback is to maybe pick up a different uni on the way down to Dover that’s closer or get on the ferry from Portsmouth to France to make the journey more easier and less longer but it’s been an incredible week regardless the NUCO reps have been so helpful with anything needed throughout the week especially James and Jasmine. It’s been my first uni ski trip and I would recommend this to anyone it’s such an amazing experience so thank you for an incredible week!
3 de abril de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Angeline,
Thank you for your lovely review, we’re so pleased to hear you had an incredible week in Avoriaz and that your first uni ski trip was such a great experience!
It’s great to know the journey overall went smoothly, and we really appreciate your thoughtful feedback about the travel route. Travel plans are based upon the trips we are running, which can change week to week and season to season. That being said, suggestions like this are really valuable and will be shared with the wider team.
We’re also really glad to hear James and Jasmine were so helpful throughout the week, we’ll make sure your kind words are passed on to them!
Thank you again for choosing NUCO. We’re thrilled you’d recommend the trip and hope to see you on another adventure soon!
Great experience overall over many years
Great experience overall! I’ve used NUCO multiple times over the years and it’s great to see the trip experience is still of high quality.
The one major issue we had was the Saturday return from resort to the airport. It took 6 hours and half the bus missed their flight. I felt the NUCO reps on the bus could have been more forthcoming with help during this experience.
14 de marzo de 2026
Opinión espontánea
Respuesta de We Are NUCO
Hi Lucie,
Thank you for your continued support and for travelling with NUCO multiple times over the years - we really appreciate your loyalty, and we’re glad to hear you’ve consistently enjoyed the quality of the trips!
That said, we’re very sorry to hear about the issues you experienced on the return transfer to the airport. A 6 hour journey and missed flights is understandably very frustrating, and a lack of communication and support you describe from the reps is not the standard we expect. Your feedback has been noted and will be reviewed internally to help us improve.
Thank you again for your honest feedback, and we hope to see you in the mountains again soon!
Respuesta de We Are NUCO
Hi Tess,
Thank you for your review, we’re so happy to hear everything was brilliant!
We really appreciate your feedback and hope to see you on another NUCO trip soon!
Very nice and understanding reps
Very nice and understanding reps. Well organized. Flexibility with bus times when seats were available. Overall very good
21 de marzo de 2026
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.