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We Are NUCO Opiniones 

190
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve been on a few Nuco trips, 2x SOS and a ski trip with my uni, and enjoyed them all throughly. George our account manager is excellent, she perfectly creates a welcoming but professional atmosphere... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The NUCO reps were amazing, specifically Heidi and Jenson for the trip to Tignes, Easter 2026. They really made the whole experience fantastic and any problems we had were solved by them as soon as po... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really well organised trip, plans were always made clear by the reps. Scotty the medic did a great job at keeping everyone safe the entire trip. The reps Millie, Ollie and Tom were amazing and made su... Ver más

Valorada con 5 estrellas sobre 5

We stayed at les arcs and our rep was the one and only james zhou (kimchi). Potentially the most unreal human i have ever met. He saved me from a burning building after saving 25 small french children... Ver más

Información sobre la empresa

  1. Operador de excursiones
  2. también en la categoría
  3. Vacaciones de esquí

Escrito por la empresa

We Are NUCO, the student arm of NUCO Travel, is the UK's largest student snowsports operator. As The Home of Student Travel, we have been doing what we love since 2012. This is where the NUCO Travel journey begins ⛷


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

190 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(190)

179 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

​I recently went on a ski trip with

​I recently went on a ski trip with NUCO, and I cannot recommend them enough. The team was incredibly helpful throughout the entire journey.
​A special thanks goes to Bartek, who was exceptionally patient and friendly. I actually arrived a day early, and he went above and beyond to provide me with all the guidance and tips I needed to get settled. His constant support really made a difference in my experience.
​Thank you, NUCO and Bartek, for such a wonderful trip!

28 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First ski trip but definitely not the last

Seeing as this was technically my first time travelling by myself as before I had only travelled with friends or family the nuco team made the overall experience seamless, from booking ski equipment and lessons to travel I found them sorting it out and helping me through the selection process really helped. The reps were professional when we needed them to be but didn’t make us feel separated or like they were above us in any way, on nights out they were just like any other friend we met, hanging out with us and joining in on the fun and events while also helping us to connect with others and get to all the events and back to our apartments safe and happy with our experience. Overall I couldn’t recommend nuco more, they genuinely gave me and experience I don’t think I would have been able to have without them and I really do thank all staff and reps for it.

21 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Great skiing, but poor organisation and transfer experience

I had a really lovely trip overall and thoroughly enjoyed the ski resort itself. The location was great, and the skiing experience did not disappoint. However, I was quite surprised by the lack of interaction from the NUCO reps. There was very little effort made to create any form of entertainment or provide useful resort information or recommendations, which I would normally expect from a company like this. It seemed that many of the reps were new to the resort and unable to offer much guidance.

The accommodation was also quite basic considering the overall package price, which felt a bit disappointing.

Unfortunately, the biggest issue was the return transfer to Geneva airport. NUCO were aware of our flight times months in advance (as we had booked according to their recommendations), and they also knew that adverse weather conditions were forecast. Despite this, they only adjusted the transfer time for part of the group travelling to Lyon airport, ensuring they made their flights, while no changes were made for those of us travelling to Geneva.

As a result, we experienced significant delays. There was very poor communication from the NUCO reps on the bus, and we were left for hours without bathroom access or comfort breaks. The delay meant that I missed my original flight home and had to rebook at a hugely inflated price. At least 15 people in my group were affected in the same way, which makes it clear this situation could and should have been avoided with better planning and communication.

Overall, a great ski trip, but let down by organisation and especially the transfer management.

14 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The trip was amazing

The trip was amazing, and the NUCO reps Ollie, Tom and Millie were such a big part of that. They remained professional and ensured everyone was safe and having a good time while being kind and friendly, they made sure that as a committee we were seen and heard on our requests. Couldn’t have asked for better NUCO reps will be back next year

24 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 reps

Had the best holiday imaginable and genuinely so much of that was down to the NUCO reps, Ollie, Millie and Tom. They were so helpful and kind and also so much fun while remaining professional and safe. Genuinely some of the nicest people and so good at their jobs in every way I really hope to see them again next year because well definitely be back

14 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Reps ever!

Really well organised trip, plans were always made clear by the reps. Scotty the medic did a great job at keeping everyone safe the entire trip. The reps Millie, Ollie and Tom were amazing and made sure we all had a blast while ensuring everyone’s safety. Brilliant trip all in all, my favourite holiday in a while. Thanks again NUCO!

14 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Phoebe Allan was the best nuco rep I’ve…

Phoebe Allan was the best nuco rep I’ve ever had!!! She was so amazing and attentive!! She was so helpful with all our questions!

7 de enero de 2026
Opinión espontánea
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Respuesta de We Are NUCO

Awww we love Phoebe!! We're so glad she made your experience a special one. Hopefully see you next season :)

Valorada con 5 estrellas sobre 5

Very easy to work with and ran a 200…

Very easy to work with and ran a 200 person trip smoothly and effectively, thoroughly enjoyed and great value for money

10 de enero de 2026
Opinión espontánea
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Respuesta de We Are NUCO

Hi Darragh, Thank you very much for your kind feedback. We’re delighted to hear that you found us easy to work with and that everything ran smoothly. It’s great to know you felt the experience was enjoyable and great value for money.

We really appreciate you taking the time to share this and hope to work with you again in the future!

Valorada con 5 estrellas sobre 5

Great trip

Great trip once again. 4th year in a row with Nuco. Very good for college trips

10 de enero de 2026
Opinión espontánea
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Respuesta de We Are NUCO

Thank you Jack for the great review! We're glad you enjoyed the resort and hope to see you on your 5th WeAreNUCO trip ;)

Valorada con 5 estrellas sobre 5

Absolutely loved my ski trip with Nuco.

Absolutely loved my ski trip with Nuco. Our reps Killian and Campbell were so helpful and became good friends with our room over the course of the trip. We stayed in Avoriaz. The resort felt unsafe as the locals were repeatedly aggressive to our group. Nuco were helpful in upping security and advising us on safety. I’ve travelled with Nuco in the passed and have never felt unsafe travelling with them before. I wouldn’t however travel back to this resort until the issues with the locals are resolved.

17 de enero de 2026
Opinión espontánea
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Respuesta de We Are NUCO

Thank you Katie for the great review! We're sorry the resort felt unsafe due to the locals/other groups travelling that week. However, we're glad you had great reps on your trip to help make the trip better. We hope to see you again :)

Valorada con 4 estrellas sobre 5

Everything worked out well in the end

Everything worked out well in the end. Our rep Bethen was very chatty and friendly. She answered any questions we had and made us feel welcome.

24 de enero de 2026
Opinión espontánea
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Respuesta de We Are NUCO

Thank you Jasmin for the great review! We're glad you enjoyed the resort and hope to see you on another We Are NUCO trip in the future :)

Valorada con 5 estrellas sobre 5

So very good

So very good

13 de diciembre de 2025
Opinión espontánea
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Respuesta de We Are NUCO

Thank you Theo for the great review! We hope to see you on another We Are NUCO trip in the future :)

Valorada con 4 estrellas sobre 5

Very informative staff

Very informative staff, good events lineup, slight issues with accommodation but that isn’t part of NUCO I believe. Overall would book again if I didn’t want the hassle of booking airport transfer, accommodation, and lift pass.

10 de enero de 2026
Opinión espontánea
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Respuesta de We Are NUCO

Thank you for the great review! We're glad you enjoyed the events available to you and you were well looked after by our staff. We hope to see you on another We Are NUCO trip in the future :)

Valorada con 5 estrellas sobre 5

Trip was really good overall

Trip was really good overall — everything felt well organised and ran smoothly. The accommodation and activities were solid, and the NUCO staff were helpful and easy to deal with. No major issues from my side, would definitely recommend.

10 de enero de 2026
Opinión espontánea
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Respuesta de We Are NUCO

Thank you for the great review Brian! We're glad you were well looked after by our staff. We hope to see you on another We Are NUCO trip in the future :)

Valorada con 1 estrellas sobre 5

Predatory Company

They initially make you pay a £150 non-refundable deposit, which would be fine if they gave you more details. They charge you extortionate fees, don't tell you which specific accomodation you will be staying at, and choose the most obscure place due to it being cheap. This lead to flights being £400 return, with the £300 nuco coach the only alternative. Once you find out that the place you're staying in usually charges 3x less per night than you've been quoted, you've already spent £150 on the deposit. Nuco are so gracious, that you're allowed to find somebody else to take your place, but you'll soon find out that nobody wants to go! On a reselling groupchat, 10s of people were selling their £150 deposit for £25 with nobody interested. I could not recommend this company less, and would recommend booking your own trip and saving half the money NUCO want.

22 de enero de 2026
Opinión espontánea
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Respuesta de We Are NUCO

Hi DT, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.

Our group trips are designed to be very reasonably priced, and we make every effort to be as clear as possible about what is and isn’t included in the package price. We do not overcharge for accommodation, the prices reflect what the direct supplier would be charging. For all group packages, options such as lift passes, 24/7 support, discounted wristbands, and the full event schedule are all included within the base price of the trip.

Deposits are non-refundable as outlined at the time of booking, which is standard practice to secure group arrangements and accommodations for all participants. Accommodation is selected to provide good value while meeting the needs of the group, and we provide as much information as possible in advance. We also offer the option to transfer your booking to another person if you are unable to attend, giving some flexibility.

We appreciate your feedback and will continue to review our processes to ensure clarity and transparency for all passengers.

Valorada con 5 estrellas sobre 5

Definitely would recommend

Very helpful workers. Clear and concise information. Would travel with them again

10 de enero de 2026
Opinión espontánea
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Respuesta de We Are NUCO

Thank you for the great review! We hope to see you on another We Are NUCO trip in the future :)

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