I ordered 2 weeks ago. These where for my holiday i booked a hair dresser and they never turned up promising they would ! Never again do not use when they say 2-3 day delivery
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I ordered 2 weeks ago. These where for my holiday i booked a hair dresser and they never turned up promising they would ! Never again do not use when they say 2-3 day delivery
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I have been using this hair company for my salon for over 8 months now. The hair is of top quality and my customers are very happy with thebtexture and quality. I order in bulk every 3 weekd from th... Ver más
I've had the hair extensions 2 months and they are terrible, they've gone what I can only explain as dolls hair, so dry and so bushy and knotted. I never use heat as I plait my hair and wear it with a... Ver más
An update on this company. This us my second order from them and the communication has been great gir me. I receive my tracking updates via email and phone from them and evru. I am happy withe the... Ver más
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I ordered 2 weeks ago.
These where for my holiday i booked a hair dresser and they never turned up promising they would !
Never again do not use when they say 2-3 day delivery

Respuesta de Nzazu
I purchase hair ext3nsions for my wife and daughter for their trip to LA. I and now father of the year. They love the quality

Respuesta de Nzazu
I have used this company multiple time as the hair is very good quality BUT this time!!!! DO NOT USE this company will take your money but not deliver your items.
Order was placed on the 31st March and I still have not received my items.
I have emailed, filled out contact forms and left voicemails and no contact has been recieved back from them.
I have contacted parcel2go who have confirmed that the company have never even sent out my item for delivery, just generated a postage label.
Have sent them a letter stating I will be taking them to small court and still had no response.
Please do not loose your money with this company it is not worth your time or effort.
My review is due to shipping. I select next day delivery but this is never fulfilled. My items take at least 2 weeks to deliver.
I have been using Nzazu hair extensions for over a year now
I absolutely adore this company and their products .
Tried nanos and decided to switch wefts.
Absolutely amazing quality. Last Remy weft I bought was on 25% off on clearance … basically a steal … hair quality is amazing
Thank you so much guys for amazing products, fast delivery and affordable prices
I refuse to try anyone else’s hair extensions. Anyone looking to purchase from Nzazu won’t be disappointed!
I have ordered a few times and got what i wanted however this time they sent me the wrong colour and numerous emails later still no reply .. cant even return them for an exchange as you have to contact them first but if they dont reply how can you do that!! Absolute disgrace customer service is terrible i will never order again .. dont waste your time with this company DREADFUL
Placed a order for over £300 Evri messed up said they lost parcel and to contact sender , sender has ignored emails , social media messages , I paid with Clearpay and as the sender told Clearpay I’ve got the parcel even tho Evri admitted to loosing it I’m left to pay the bill , chargers are being added on now every 3 days as the sender won’t reply to me or Clearpay now to sort this , so no items and a bill with charges racking up , even there phone number online doesn’t work , so dodgy , I’m having to seek legal advice to sort this , worse company to order from , just take your money and don’t care
DONT BUY FROM THEM ! I had ordered my extensions 4 days ago , and was saying will be delivered next day! I try get in touch with them, on TikTok and by email, and they don’t reply to me ! They haven’t sent my order and I can’t wait anymore as I order to have them not to wait 2 weeks ! Don’t buy from them at all
Ordered hair extensions over a week ago. Paid alot of money for them. Delivery was suppose to be next day delivery. Not arrived over a week later emailed customer service not done anything so now going through my bank to try and get my money back.
Needs reporting to Company House and FCA.
I paid £140 for hair, sent back due to wrong colour. I have Received one email back but other than that that I have been ignored. It’s daylight robbery!!! I would have achully bought from them again, if they had sent the money. What a joke!!!!!!!!!!!!!!!!!!!
I have sent several emails ans I still waiting on my refund
I have paid a great deal of money for my hair extensions who despite being advertised as next day delivery took 5 days, I then said I don't longer require them as I missed my appointment before my holiday event
I have send the hair back untouched on the original package
You kept my money and my hair
Emails backwards and forats since 21/06 we are now on24th of July
Last email stated the money would be in my account by 21/07 I still not got nothing back
Worst place I have bought from. Slow delivery, bad quality of hair and really bad customer service!! The good reviews are definitely them as even their website they delete bad reviews!! Avoid
AVOID!!!! NOT RECOMMEND!!! STAY AWAY!!!
Ordered hair for next working day, no response for chat, msgs and emails, phone off. Reported as fraud. Blocked me on tik tok and Instagram. No money, no hair and no any contact with this scam company at all!
Am a salon owner and buy wholesale from this company. I tested their hair 2ce and the quality is impeccable. I can not fault this hair. My clients are really happy with the quality. I also gave them a shout out on my Ig page. That's how much i love the hair.
I purchase some Cambodian hair a few weeks ago and must say the quality is ridiculously gorgeous
I have referred my family members to this site
Excellent hair extensions. The colours were perfect for me.
Was actually not expecting the quality to be this good.
I will definitely let others know about it.
The hair is wonderful and very light. It was excellent texture. It took a bit longer to arrive because of the bank holiday weekend . But in all satisfied
Will surely recommend
I needed an exchange on an order, guaranteed two different dates nothing arrived, they have now ignored my last 17 emails I just want my money back but they ignoring me just under £200, I have reported to my bank and filing with ombudsman. Disgusting customer service, avoid this site
Please please do not purchase off these people I ordered my hair case nothing like the colour I picked!! Struggled to communicate with anyone got back to me about 2 weeks later to return the hair so I did! They emailed me to say they received it and I would have a refund within7/10 working days! Waited waited nothing emailed txt there phone number called it no reply no refund of £245!!! Might I add!! I am furious and i have opened a dispute with Clearpay as that’s how I paid still waiting on any contact discusting
Lovely hair! Got the tape hair extensions in the 26 length with colour 613. The quality was great, came intumescent but the driver delivered to my neighbour even after leaving a note to deliver to me direct. Happy with hair quality but had to go get off my neighbour that is rude!!!!
I will order again for the quality
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