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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Their website some-times has limited information which is further obscured with terms such as “Remember that the second product image displays the accurate item, while the first image pertains to... Ver más

Valorada con 5 estrellas sobre 5

I recently purchased the Coil and Duct Disinfectant EPA Registered Hospital Grade 5L from NZ DEPOT, and I'm thoroughly impressed with its performance. The product not only met but exceeded my expectat... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The advertisement was slightly misleading on the quantity of material that you were buying. So when the item showed up and was small we were less than happy considering the price.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

After many complaints, emails and investigations, i finally received my parcel after 3 weeks. Turns out my parcel was here all the time at reception, but under another name, how did that happen? Not... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrodomésticos

Escrito por la empresa

NZ's #1 Online Home Improvement Online Store. https://nzdepot.co.nz * Beat Price Guaranteed! NZ Depot


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

36 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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2,7

Todas las opiniones

(36)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Poor Contractability

Their website some-times has limited information which is further obscured with terms such as “Remember that the second product image displays the accurate item, while the first image pertains to the product category.” Yet for many items there is no second image.

Also, multiple attempts to ask them questions via the only two methods they have available email and webform both went unanswered for over a week.

This does appear to re-enforce that they are not an easy company to contact.

23 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

NZ Depot poor service

I have ordered an Bedroom Heatpump from NZ Depot on 15 May 25 and paid and that product says the item is onhold. When you email NZ depot call or txt, no replies come back so what is the update? You feel helpless when you cannot speak to somone. will it be sent or what?

15 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a window fan from this outfit…Order number ND1119864

I ordered a window fan from this outfit 2 weeks ago. received a nice invoice and receipt. Thats where the experience ended. Nothing has turned up. I have emailed them . no reply, I have rung the mobile phone and you guessed it no answer, I txt the mobile number it come back it cant be delivered. I think this outfit is a scam so beware as I doubt I'll ever see the goods.

6 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Why is your business address listed as…

Why is your business address listed as a Kmart address?

25 de mayo de 2024
Opinión espontánea
Logotipo de NZ DEPOT

Respuesta de NZ DEPOT

Hi Cody,

Thank you for bringing this to our attention. We sincerely apologize for any confusion caused. Our team has investigated the issue and found no instances where our business address is listed incorrectly as a Kmart address. However, we take your feedback seriously and are committed to resolving this matter promptly.

Could you please provide more details or screenshots to help us better understand and address the issue? Your assistance will enable us to rectify any potential errors swiftly.

We value your feedback and strive to ensure the best experience for our customers. Thank you for your patience and understanding.

Best regards,
The NZ Depot Team

Valorada con 1 estrellas sobre 5

False Advertising

You were advertising an item you don't have in stock so I now have to wait for the money to be refunded you shouldn't advertise something that you don't have in stock was extremely pissed off

25 de diciembre de 2023
Valorada con 1 estrellas sobre 5

Scam

Put order in, no contact from customer service or response to emails.

Grateful I didn't spend much because I doubt I'll see my money or the product.

5 de diciembre de 2023
Valorada con 3 estrellas sobre 5

Your web site is really slow

Your web site is really slow. You can't pick how many items you want to see at a time, so you have to keep changing pages and since it's so slow it makes you want to give up looking.A plus is that your prices seem quite good.

1 de diciembre de 2023
Valorada con 5 estrellas sobre 5

took awhile to sort !!, your email service ????

took awhile to sort out as to make the payment , now all sorted , blocked by the VPN

8 de noviembre de 2023
Logotipo de NZ DEPOT

Respuesta de NZ DEPOT

Hi JF,

Glad to hear everything's sorted now! We understand the inconvenience caused by the payment delay. Regarding the VPN block, we'd be happy to assist further if needed.

Best,
NZ DEPOT Team

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