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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I’ve been reading the reviews. I find it to quite interesting that we all pretty much had the same experience. Do they actually train their salespeople to be so very aggressive? I kept telling the two... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I've been speaking with Oceana since December 2017 trying to return a product that made my skin breakout badly. Be very careful how you buy their products because they will tell you go to get your mon... Ver más

Valorada con 5 estrellas sobre 5

Oceane products have my skin feeling and looking absolutely fabulous! I've used many different within my 52 years, but their products are by far the BEST! The eye serum is a miracle product - takes w... Ver más

Valorada con 5 estrellas sobre 5

KUDOS to Lea Robsy, Customer Care Manager - Very put out because the Turquoise Pearl Face Lift Mask cylinder ran out of product after only 3-4 months of purchasing it and it was supposed to last one y... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Clínica dermatológica
  2. Tienda de cosméticos
  3. Farmacia

Información proporcionada por diversas fuentes externas

Oceane Beauty caters to those who are seeking to rejuvenate their youthful appearance and to defy the aging process, those who want to feel as if they have just stepped out of the most exclusive spa, and those who want to look at their best. For years, our research & development team, comprised of world renowned skin-care experts, has been trying to formulate that “perfect formula” that will reverse time, defy the aging process, and minimize the signs of premature aging. After many years and large capital investments we are proud to announce that we have found the fountain of youth: Oceane Beauty.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I ADORE the white pearl moisturizing…

I ADORE the white pearl moisturizing cream! Since I have been using it, my skin is more vibrant and so, so smooth. I also LOVE the feel of my skin after I have applied this moisturizer. It is expensive, I know... but so far... it's worth it!

25 de septiembre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

No visible lasting results

No visible lasting results. Not any better than any other cream but much more expensive! I also think their No Return policy is not very customer friendly especially when the rest of the competition does. Will not be buying or recommending. Didn't appreciate the high pressure, aggressive sales tactics either.

5 de septiembre de 2018
Opinión espontánea
Logotipo de OCEANE Body.Mind.Soul

Respuesta de OCEANE Body.Mind.Soul

Hello Pat,
We appreciate your bringing this to our attention! However, every storefront and kiosk of Oceane Beauty, including trade shows and expositions, is a privately-owned independently-operated third-party Retail Location that retails our product line, we have no control over their inventories with regards their sales. We are the distributor but would be happy to consult with you on your products.


Oceane Beauty, Manufacturer
info@oceanebeauty.com

Valorada con 1 estrellas sobre 5

Oceane product turquoise pearl facelift very disappointing 2nd time around

The first time I bought turquoise pearl instant facelift I thought it was amazing. It worked so well under my eyes! Unfortunately I have purchased this for a second time and firstly the applicator wasn’t working properly so I couldn’t get any of the treatment out! I swapped it with my original applicatior but the fluid is either old stock? I can’t find an expiry date anywhere on the box?? or is faulted as it separates and then a lump of grainy mixture comes out!! It simply doesn’t work under my eyes as the first on clearly did! So disappointed after paying a lot of money for this.. I would like oceane to respond to my complaint.

23 de mayo de 2018
Opinión espontánea
Logotipo de OCEANE Body.Mind.Soul

Respuesta de OCEANE Body.Mind.Soul

We appreciate your bringing this to our attention! And we apologize that you seem to have received a faulty product, we welcome your honest feedback. However, every storefront and kiosk of Oceane Beauty, including trade shows and expositions, is a privately-owned independently-operated third-party Retail Location that resells our product line, we have no control over their inventories with regards their sales. We are the distributor direct and will need you to contact us so that we can address your customer service issue, and we'll be glad to do so.

Please do contact us directly!


Oceane Beauty, Manufacturer
info@oceanebeauty.com

Valorada con 5 estrellas sobre 5

Amazing

Amazing, I thought it was just another product full of sweet smells and empty promises; I was sooo wrong! My skin feels and looks like I just came out of an exotic spa!!!

4 de mayo de 2018
Opinión espontánea
Valorada con 2 estrellas sobre 5

Blue Pearl Eye Cream - Definitely not what its supposed to be + 2 x taxes?!

blue pearl eye cream was a winner when i first got this in SF at a retailer... however, this time (my 2nd purchase thru the website) seems to be a let down.
Firstly, the product doesn't seem to be effective/as good as what i got the first time.
Secondly, my online order (shipped to canada) was charged taxes twice! i was charged tax on my order thru the oceane website (us duties) and when i picked up my shipment, i was charged by DHL for canadian tax, which i found absolutely ridiculous when i've paid for duties already. Wouldn't anyone shopping online think that if a company is selling overseas, they would figure out what taxes the shopper needs to pay for based on their address etc?! This isn't ebay/amazon... and even those websites know better.
After this purchase and the amount i paid (product, which was not cheap, and 2 x taxes, i would not place another order again.
Disappointed with shipping procedures/online shipping handling and with the eye cream... usually i never post reviews but this experience needed to be shared.

20 de abril de 2018
Opinión espontánea
Logotipo de OCEANE Body.Mind.Soul

Respuesta de OCEANE Body.Mind.Soul

We appreciate your honest feedback! Our shipping department here at Oceane Beauty have been working to improve logistics for our Canadian customers. Currently, we do not charge US taxes save for within the state of Nevada or any duties on our own orders, and as noted on our website, "We will make sure to try our best to send all orders as gifts. However, for international orders the customer is responsible for any duty or customs charges that may apply in different countries." Oceane Beauty has no control over those duties or customs imposed outside of the Unites States.

However, we would like to send you an additional Blue Pearl Eye Cream (and perhaps an Eye Serum) free of any shipping/tax/duty charges, and have attempted to reach out to you directly. We prefer to have all of our customers satisfied with their purchases. Please let us know how else we can be of assistance.


Oceane Beauty, Distributor
info@oceanebeauty.com

Valorada con 1 estrellas sobre 5

Worst Customer Service

I've been speaking with Oceana since December 2017 trying to return a product that made my skin breakout badly. Be very careful how you buy their products because they will tell you go to get your money back but when you actually try to they won't allow you to. It's the worst customer service to work with when you have an issue so make sure the stuff really works for your skin before you spend your money because you won't get it back..

16 de abril de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great Products!

I was introduced to Oceane products at the Home Show in Raleigh NC. Received a sample of facial cream of White Pearl and fell in love immediately! I had purchased the set of it. The peeling gel is amazing, the toner even better, and a facial day cream is good for a complex face. The cream not only reduces the redness of rosacea, but also makes skin smoother and hydrating. I was very surprised to receive extra samples with my shipment. I am still thinking to purchase other creams, but truly the pricing scares me a little bit; since I have a complex face. I am afraid to spend all that money and the cream is not going be suited for my skin type, I wished to have a sample of it, to try it first, then purchasing. Otherwise I highly recommend the products; it is worth every penny!

14 de abril de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just started using it and I already love it!

Just stated using it he products and i already love them! I love the way my Simon feels!

25 de marzo de 2018
Opinión espontánea
Logotipo de OCEANE Body.Mind.Soul

Respuesta de OCEANE Body.Mind.Soul

Great to hear, Martha! We're very proud of Oceane Beauty, and happy for your glowing review and honest feedback. Contact us anytime if you have questions or issues!


Sincerely,

OCEANE BEAUTY
info@OceaneBeauty.com

Valorada con 5 estrellas sobre 5

My skin looks ten years younger since I…

My skin looks ten years younger since I began using these products. Thank you Oceane.

25 de marzo de 2018
Opinión espontánea
Logotipo de OCEANE Body.Mind.Soul

Respuesta de OCEANE Body.Mind.Soul

Thank you for your review, Ronda! We're happy to have satisfied Oceane Beauty customers such as yourself provide their testimonials online. Please let us know if there is anything that we, as the manufacturer, can to do assist should you have questions or concerns. Have a beautiful day!

info@oceanebeauty.com
Oceane Beauty

Valorada con 5 estrellas sobre 5

Best Eye Serum!

I purchased the Blue Pearl Eye Serum and have really noticed a difference! The skin around my eyes both feels and looks much healthier. I was able to get it at a good deal and even though it was still a little expensive, the bottle has lasted me two years. I highly recommend it to anyone!

20 de marzo de 2018
Opinión espontánea
Logotipo de OCEANE Body.Mind.Soul

Respuesta de OCEANE Body.Mind.Soul

Brianna, we're glad to have a story like yours regarding our products, thank you for your honest feedback. Be sure to keep in touch if you'd enjoy ordering from us as the manufacturer, as we can provide promotions outside of the stores' sales pitches and get great gifts for you! We appreciate your posting, thank you!


Sincerely,

OCEANE BEAUTY
info@OceaneBeauty.com

Valorada con 5 estrellas sobre 5

Oceane products are amazing!

Oceane products are amazing! I have been using the eye serum and cream for over a year now and what a difference! Fine lines are less visible and my eyes are brighter and dark circles are lighter! I definitely recommend these products!

15 de marzo de 2018
Opinión espontánea
Logotipo de OCEANE Body.Mind.Soul

Respuesta de OCEANE Body.Mind.Soul

Thank you for your review, Dana! We're happy to have satisfied Oceane Beauty customers such as yourself provide their testimonials online. Please let us know if there is anything that we, as the manufacturer, can to do assist should you have questions or concerns. Have a beautiful day!

info@oceanebeauty.com
Oceane Beauty

Valorada con 5 estrellas sobre 5

I love these products

I love these products. I noticed a positive change almost immediately when I started using.

15 de marzo de 2018
Opinión espontánea
Logotipo de OCEANE Body.Mind.Soul

Respuesta de OCEANE Body.Mind.Soul

Great to hear, Amber! We're very proud of Oceane Beauty, and happy for your glowing review and honest feedback. Contact us anytime if you have questions or issues!


Sincerely,

OCEANE BEAUTY
info@OceaneBeauty.com

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