Ocean First Marine Opiniones 

45
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered tender on Feb 2nd. Received emaol it was being prepared for despatch and I woipd be contacted agsain when despatched. No more commun8cation. Nothing despatchrd. Nothing has been deli... Ver más

Valorada con 5 estrellas sobre 5

Honest and straightforward advice and good products many I hope I will never use!

Valorada con 5 estrellas sobre 5

Simon from Oceanfirst Marine could not have been more helpful, holding stock for me and making sure we had the tender in time for our holiday. Once we’d confirmed which model was being shipped, delive... Ver más

Valorada con 4 estrellas sobre 5

Great service from Simon, but would be useful if the website didn't show out-of-stock items! Unfortunately the size of tender I ordered was out of stock. Simon got back to me really quickly and was... Ver más

Información sobre la empresa

  1. Proveedor de accesorios para barcos

Escrito por la empresa

We offer the complete 3D Tender collection, including GRP and Aluminium RIBS, SIBS plus Aluminium and Air Deck Tenders. New and used RIBS available in tow-away packages, including Extreme Trailers and Mercury / Mariner outboards. Expert advice with quality service. Shop Now.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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3,7

Todas las opiniones

(45)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer care

I ordered a tender which turned out not to be ideal for my purposes
Simon the MD was understanding and offered a refund or alternative - in the end I chose a refund.
I was emailed a courier label and received a prompt refund
Excellent service and customer care - wouldn't hesitate to recommend them or buy from them again

9 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my new 3D Tender

Love my new 3D Tender, good price, excellent service and delivery.

13 de abril de 2022
Logotipo de Ocean First Marine

Respuesta de Ocean First Marine

Thanks for the review Richard! Let us know if we can help further. Cheers Simon.

Valorada con 5 estrellas sobre 5

Very professional company

Ocean First Marine were cheaper than any other retailer for the particular boat I wanted. Their delivery was also free , which isn't usually the case to Northern Ireland and the courier service was excellent. Very professional and helpful throughout. Won't hesitate to order from them again.

7 de marzo de 2022
Valorada con 3 estrellas sobre 5

I ordered from the website and it…

I ordered from the website and it allowed me to pay (over £600) and told me the order was being processed. Days later after a chase I was told they were out of stock and the product wouldn't be back in at the earliest until February 22. Obviously not their fault re availability,and I was refunded. Frustrating though.

25 de noviembre de 2021
Valorada con 5 estrellas sobre 5

Excellent advice and service.

Excellent, friendly advice and my order was processed quickly and efficiently. My new tender was delivered on time and was exactly as promised.

A few follow-up questions were answered fully and helpfully.

Highly recommended.

9 de octubre de 2021
Valorada con 3 estrellas sobre 5

Item out of stock but shown available to order

The purchasing process was fine. The only problem that the item was not shown on your website as 'Out of stock' but obviously was.

31 de agosto de 2021
Logotipo de Ocean First Marine

Respuesta de Ocean First Marine

Hi Simon. Thank you for the feedback. Totally understand your frustration and apologise that our stock info was not up to date at the point of ordering. I’m glad that we’ve now managed to source you a boat as we’re getting new stocks in. Thanks again for choosing 3D Tender from Ocean First Marine.

Valorada con 1 estrellas sobre 5

Not in stock

I ordered online and apparently the Item advertised was not in stock, something which I was not informed of until after I had paid and waited for a day or so to find out and then a bit longer for the refund. It would be helpful if Ocean First could instal an ordering system which would not accept orders and payment for items not in stock (like some of their competitors)

5 de julio de 2021
Logotipo de Ocean First Marine

Respuesta de Ocean First Marine

Hello JP.

Thanks for the feed back and our apologies again for having been able to supply the boat you ordered. It’s been a particularly challenging year in terms of stock availability with demand consistently outstripping supply which has at times caught us out. However we will always do everything possible to make sure we can fulfil all the orders we receive. Sorry we weren’t able to do so on this occasion.

Best wishes, Simon

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