The fact that I actually got answers from real people at Octopus rather than the usual damn email that states do not reply, which annoys me in the extreme. Octopus seem to actually deal directly with... Ver más

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Consulta las opiniones de los clientes
I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Ver más
Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Ver más
Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Ver más
Información sobre la empresa
Escrito por la empresa
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Información de contacto
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Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Jamie-Lea was fantastic
Jamie-Lea was fantastic - efficiently helped me with the two things I called about regarding our new business account and then told me about the referral incentive that I would be eligible to claim. So friendly and helpful.
I spoke with Zaid
I spoke with Zaid, and he was honestly the most helpful person ever! He set up my business account and switched everything over for me, making the whole process incredibly easy. He was super polite, professional and patient throughout. I couldn’t be more impressed with the service I received—thank you so much, Zaid!
Well informed
Well informed, patient and very helpful service from Mia. Thank you.
good experience and interaction with jamal very helpful
The gentleman who answered the phone…
The gentleman who answered the phone was very polite. was able to accept our agreementto renew our fixed rate quotation from our flexible arrangement.
Such a great help 10/10 service
Vanessa was so helpful and even though the signal wasn't great on my end she was so patient and really went the extra mile. I want to thank her so much for helping me sort out everything I needed ❤️
Great customer service - again!
Octopus just understand and deliver customer service. The lady I spoke to just made it so easy to extend our contract.
Easy transaction and very polite and…
Easy transaction and very polite and friendly
Excellent customer service
Very helpful young lady dealt with switch efficiently and also advised me of a £75 referral too
Brad was incredibly helpful with the…
Brad was incredibly helpful with the move from another supplier whom were causing issues.
Great to deal with
The Lady that handle my enquiry and set up my account was exceptionally professional, courteous with a lovely manner, soeaking clearly and in an understanding way, Alliyah made the process easy and for once,as with most corporate compamies, I wasn't stressed because of a person's attitude or the regional language disparity, thankyou Octopuss, Thankyou Alliyah
Any questions
Any questions asked are always promptly dealt with, and any changes made to the contract are clear and concise.
Excellent Service
Ekraam answered the query I had so simply and efficiently. She was a pleasure to talk to.
good service
Fin was great
Fin was great. Listened, understood the situation and sorted it. Thank you
Great service as always
After chasing previous energy supplier for a month, it was great getting to talk to Taz in just a couple of minutes, and she got everything sorted without having to be transferred or waiting too long. Always had great customer service with Octopus across all my accounts.
Such amazing customer service
Such amazing customer service, quick to get hold of & always helpful.
Great billing support from Adedotun
Great billing support from Adedotun on my Octopus Energy account, he helped me find the best plan and tariff rate for my circumstances.
Octopus energy very helpful and…
Octopus energy very helpful and answered all my questions Sunil gave me information on new fixed tariff which enabled me to agree new pricing for two years.
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