Office Boffins Opiniones 335

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent prices and quality products. Inventory might delay immediate delivery but it is well worth the wait! There was a minor issue and the customer service was first class. Can't thank you enoug... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy process to order and we have now bought chairs many times from this company. We did have an issue with one of the deliveries where the driver was unable to find us, but their customer service ad... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered a chair the ‘Ergo 2 lever’ for my home office and when it arrived the box was open and seemed like it had been used. When I opened it the chair was dreadful quality, cheap plastics, scratchy... Ver más

Valorada con 5 estrellas sobre 5

Excellent after sales care. Purchased a drawer unit late afternoon, and it was delivered first thing the next day. Unfortunately the item was damaged. I contacted customer service and they re... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para oficinas

Sobre Office Boffins

Escrito por la empresa

Office Boffins

A big HELLO from all of the team at Office Boffins. In busy organisations, we know that office space is constantly evolving. Here at Office Boffins we can help with office furniture that supports the way you work. Office Boffins is hands down, your No.1 place to buy office furniture online. With over a million products available, we have everything you need at competitive prices. From Offices to Schools, Bedrooms to Call Centres We cover all your bases. From office desks and chairs to call centre kit outs, office expansions, renovations and upgrades or even a working from home solution, our knowledgeable team are ready and waiting to help. Call and speak with one of our Boffins to talk through your requirements or use our live chat and we’ll answer your questions in real-time.

Visit Our website Shop Office Chairs Shop Special Offers

Yes, delivery is FREE on all the items we stock.

Free Shipping to UK Mainland

We deliver to the whole of the UK. FREE delivery applies to addresses within UK Mainland, except for a few specific (awkward freight) products delivered to the Highlands of Scotland where a small excess may apply. If there are any issues, we will contact you as soon as any they are flagged up, after your order is placed. If however you would like to talk to us or want some advice regarding delivery before you order, please email our sales team at info@officeboffins.co.uk or call us on 020 3991 1375. Alternatively, you can use our live-chat facility where our customer service are standing by to help with any questions you may have.

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

335 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 92% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Terrible

I ordered a chair the ‘Ergo 2 lever’ for my home office and when it arrived the box was open and seemed like it had been used. When I opened it the chair was dreadful quality, cheap plastics, scratchy hard materials on the seat, rock hard seat - just awful. I complained and returned the item for a refund. I never received the refund and after weekly emails with the company saying they’re sorry and they’ll ‘chase it up’ its been 2 months since they received it and I’ve still not had a refund. Dreadful company - do not use! I’ve had to raise it with my bank to try claim the money back.

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great office chair

Great office chair, very comfortable, and so easy to put together in 5 minutes!
Very promptly delivered.

7 de mayo de 2026
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Respuesta de Office Boffins

Hello Clare,
Wow, that must be a record assembly time for the Contract operator chair. Well done you!
Thanks for the stars and for letting us know how you got on. We really appreciate that.
From the Office Boffins team

Valorada con 5 estrellas sobre 5

Good and comfy

24 de abril de 2026
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Respuesta de Office Boffins

Hello Geiza,
The Delta office chair is definitely a comfy wee number. Great to hear it's hit the spot.
Thanks so much for the feedback and stars too!
From the Office Boffins team

Valorada con 5 estrellas sobre 5

We received on time and happy with the…

We received on time and happy with the chair

30 de abril de 2026
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Respuesta de Office Boffins

Hello Satik,
Great to hear the Saturn mesh office chair is exactly what you wanted. Thank you for the stars and for taking time out to write to us We really appreciate it.
Wishing you many productive times in your new chair.
From the Office Boffins team

Valorada con 5 estrellas sobre 5

Excellent prices and quality products

Excellent prices and quality products. Inventory might delay immediate delivery but it is well worth the wait!
There was a minor issue and the customer service was first class. Can't thank you enough Eoin.
Highly recommended, 6 stars!

28 de abril de 2026
Opinión espontánea
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Respuesta de Office Boffins

Hello Paulo,
Thanks for the fantastic feedback and the extra star! Not often we get 6! We've passed your comments back to Eoin and he is really pleased with that. We hope the Bisley cabinets are helping to keep your paperwork organised there. Cool colours too! They must look great in your space.
Thanks again for getting in touch.
From the Office Boffins team

Valorada con 5 estrellas sobre 5

Very easy website to use.

22 de abril de 2026
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Respuesta de Office Boffins

Hello Lisa Anna,
Thank you so much. We're delighted to hear that you found what you needed easily. We hope you're loving the Professional heavy duty kneeling chair. It's certainly great for active sitting. We appreciate your feedback, thanks again
The Boffins

Valorada con 5 estrellas sobre 5

Great supplier

Easy to pay, delivery was quick as hell, and the quality of the chair is A+.

Super easy to assemble, delivered with care and a great price for great office chairs

17 de abril de 2026
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Respuesta de Office Boffins

Hello Karis,
Thanks so much for the feedback! Great to hear the Office Boffins service hit the spot. Best of all though is the Alpha XL office chair is doing a good job for you there.
We appreciate you getting in touch Karis, thanks again!
From the Office Boffins

Valorada con 4 estrellas sobre 5

Three lever adjustment made all the difference

The ordering and delivery process were very efficient. My only concern was judging the range of adjustment on the chair. Fortunately a petite lady had rated it very comfortable. I am small and it adjusts to fit perfectly.

21 de abril de 2026
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Respuesta de Office Boffins

Hi Marianne,
Great to hear that the product rating helped you find what you needed and the Ergo operator chair is a perfect fit. Fantastic result. We really appreciate the stars and your feedback too.
Thank you so much.
From the Office Boffins team

Valorada con 2 estrellas sobre 5

the chair is fine but the delivery was poor…

the chair is fine but the delivery was very poor, driver left parcel in drive even though I was in house, I am 87 years old and disabled and I had a hell of a job getting your parcel into my home ,once i built the chair I found it good quality and it does the job intended thanks.

27 de abril de 2026
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Respuesta de Office Boffins

Hello Mr Laycock,

Thank you for this feedback. We’re really sorry to hear about your delivery experience. That’s certainly not the level of service we expect, and we understand how difficult that must have been for you. We’ll be raising this with the delivery carrier to help make sure situations like this are handled more carefully in future.

We’re glad to hear that you’re happy with the Newton office chair and that it’s doing the job well. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

From the Office Boffins team

Valorada con 5 estrellas sobre 5
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Respuesta de Office Boffins

Hello Roger,
Well, it sounds like everything went to plan. Fantastic! We hope you and the Impulse office chair are new best workmates.
Thanks for letting us know how you got on.
From Team Boffin

Valorada con 5 estrellas sobre 5

Arrived promptly

Arrived promptly, what I wanted

27 de abril de 2026
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Respuesta de Office Boffins

Hello Terence,
Good to hear the Motion office chair is just what was needed. It's definitely a comfy wee number. Thank you so much for letting us know how your order went. We do appreciate that.
From the Office Boffins

Valorada con 5 estrellas sobre 5

Chairs delivered next day as promised…

Chairs delivered next day as promised good quality and fair price

24 de abril de 2026
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Respuesta de Office Boffins

Hello Allan,
Thanks for your message. Sounds like a great result all round! We trust the Ergo mesh office chairs have settled in there and your team are enjoying the comfort.
We appreciate you getting in touch, thank you!
Team Boffin

Valorada con 4 estrellas sobre 5

WFH Office Chair

Having ordered a new WFH office chair, the transaction was easy enough and the chair arrived swiftly. However, having realised that I'd ordered the wrong 'type' in error, I contacted them asking to return it for a different one and was advised that there would be a courier charge of £34.00 + VAT, (something I understood, but wasn't overly happy with).

The replacement chair was delivered (and the return collected), which was when I realised that completion instructions were nothing more than a small sheet, with a few numbered sketches to go off, with no guidance, or clear directions.

I turned to YouTube to complete the process, which was when I realised that part of the chair was broken, so I took clear pictures of the fault and again, contacted the Seller.

After a delay, (while they checked with the workshop), they reverted advising that they'd send out a replacement piece, (the seat), requiring me to totally disassemble the chair and basically start all over again.

Naturally, with no other option available, I undertook the task, but given the circumstances, I think it may have been just of them to have refunded the additional charge.

Unless you're happy to take delivery, unpack, retain all packaging, (in case you have a problem) and then assemble it yourself with very little guidance, I strongly suggest looking elsewhere.

21 de abril de 2026
Opinión espontánea
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Respuesta de Office Boffins

HI there,

Thank you for sharing your experience. We’re sorry to hear that things didn’t go as smoothly as expected.

We completely understand your frustration regarding the return cost. As an online retailer, we have to apply a carrier charge for collections and re-deliveries when items are ordered in error, but we appreciate it’s not always ideal from a customer perspective.

Thank you for letting us know about the assembly instructions. We’re always happy to help guide customers through assembly over the phone or by email if things are a bit tricky. We’ll pass your feedback on to the manufacturer to see where improvements can be made there.

We appreciate you taking the time to tell us your thoughts.

With best wishes from The Boffins

Valorada con 5 estrellas sobre 5

easy to order and prompt delivery

easy to order and prompt delivery, invoice mailed over and good quaility.

22 de abril de 2026
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Respuesta de Office Boffins

Hi Amanda,
We are so chuffed the Ergo operator chair is hitting the spot. Good to hear the Office Boffins service and lightning delivery impressed. Just what we are aiming for! We really appreciate you getting in touch with your thoughts.
With thanks from Team Boffin

Valorada con 5 estrellas sobre 5

Quick delivery and a great chair

Quick delivery and a great chair, just one thing, there were four screws missing which I replaced by using some from my old chair whichas scrapped

21 de abril de 2026
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Respuesta de Office Boffins

Hello Ronald,

Great to hear from you. we’re really glad to hear you’re happy with the Newton office chair and our speedy delivery!

We’re sorry those screws were missing, although we’re glad you were able to get it sorted. Quick thinking! If you ever have anything like this in future, just let us know and we’ll happily send any replacements out for you.

If you ever need anything in the future, please don’t hesitate to get in touch.

Happy sitting!

From the Office Boffins

Valorada con 5 estrellas sobre 5
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Respuesta de Office Boffins

Hello Karl,
Thanks for the stars! Lovely to see another 5 stars for the Posture Task office chair. We are super chuffed our quick service hit the mark too!
Thanks again for getting in touch and letting us know how you got on.
We do appreciate it.
From the Office Boffins team

Valorada con 4 estrellas sobre 5

Decent chair

Decent chair, fast delivery

21 de abril de 2026
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Respuesta de Office Boffins

Hi Nikki,
Good to know the Professional kneeling chair has hit the spot! These chairs definitely keep the core working as you sit. We're pleased with that.
Thanks so much.
From the Office Boffins

Valorada con 5 estrellas sobre 5

Great service and would recommend

Easy process to order and we have now bought chairs many times from this company. We did have an issue with one of the deliveries where the driver was unable to find us, but their customer service advisor (Eoin, thank you!) was really helpful, friendly and got the issue sorted straight away. The chairs were also easy to put together and are comfortable for our staff. I would definitely recommend this company.

17 de abril de 2026
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Respuesta de Office Boffins

Hi Lucy,
Great to see you back with us again. Our Ergo Mesh office chairs are obviously looking after your team there! Lovely to see Eoin get a nice shout out too. We've passed your comments along to him and he is super pleased.
Thanks Lucy for telling us your thoughts and for choosing the Office Boffins.
All the best from Team B

Valorada con 5 estrellas sobre 5

Got what I needed on time

Got what I needed on time. Price reasonable.

14 de abril de 2026
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Respuesta de Office Boffins

Hello Glyn,
Thanks for the stars! We are so pleased you were happy with our service. We hope your new office chair is settling in well there and we appreciate you getting in touch.
From the Office Boffins team

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