I bought a chair years ago, 2023. A few months back, somebody had transported it into storage and lost all the screws. I have it back and contacted Emily yesterday afternoon. This morning I... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Bought two of these chairs at a great price. They were very easy to put together and are incredibly comfortable. They feel like excellent value for money, and I'm very impressed with the quality so fa... Ver más
La empresa ha respondido
Deliver was a day late Packaging ok with warnings not to open with knife despite this Base of chair had small cut in not really noticeable as long as it does not spread.
Great product as always, Delivered ahead of due date with emails to keep me informed from customer service all the way.
La empresa ha respondido
Información sobre la empresa
Sobre Office Boffins
Escrito por la empresa
A big HELLO from all of the team at Office Boffins. In busy organisations, we know that office space is constantly evolving. Here at Office Boffins we can help with office furniture that supports the way you work. Office Boffins is hands down, your No.1 place to buy office furniture online. With over a million products available, we have everything you need at competitive prices. From Offices to Schools, Bedrooms to Call Centres We cover all your bases. From office desks and chairs to call centre kit outs, office expansions, renovations and upgrades or even a working from home solution, our knowledgeable team are ready and waiting to help. Call and speak with one of our Boffins to talk through your requirements or use our live chat and we’ll answer your questions in real-time.
Visit Our website Shop Office Chairs Shop Special OffersYes, delivery is FREE on all the items we stock.
Free Shipping to UK Mainland
We deliver to the whole of the UK. FREE delivery applies to addresses within UK Mainland, except for a few specific (awkward freight) products delivered to the Highlands of Scotland where a small excess may apply. If there are any issues, we will contact you as soon as any they are flagged up, after your order is placed. If however you would like to talk to us or want some advice regarding delivery before you order, please email our sales team at info@officeboffins.co.uk or call us on 020 3991 1375. Alternatively, you can use our live-chat facility where our customer service are standing by to help with any questions you may have.
Información de contacto
4 Queen Street, EH2 1JE, Edinburgh, Reino Unido
- 0203 991 1375
- info@officeboffins.co.uk
- officeboffins.co.uk
4,5
Excelente
368 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 93% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent after sales care
Excellent after sales care.
Purchased a drawer unit late afternoon, and it was delivered first thing the next day.
Unfortunately the item was damaged. I contacted customer service and they responded super quickly, arranging a replacement of the damaged item, which arrived next day.
Understand that these things can happen, and so, it is always a sign of a company's service with how they deal with issues.
19 de marzo de 2026
Opinión espontánea
Respuesta de Office Boffins
Hello Clint,
All's well that ends well! We're delighted to hear our responsive team get a shout out. They work hard to get things sorted out. Hopefully your office storage is coming in handy there.
Thanks so much for getting in touch Clint. We do appreciate it.
From the Office Boffins team
Prompt service quality product
Prompt service, overall quality product, slightly let down by the feet underneath the filing cabinet that are adequate but could have been designed a bit better for ease of use
2 de marzo de 2026
Respuesta de Office Boffins
Hi Clive,
Thanks for letting us know how you got on with your new filing cabinet. Hopefully it's helping you stay organised there.
Happy filing!
From the Office Boffins
Respuesta de Office Boffins
Hello Jasmine,
Thanks for the stars awarded to the Essentials mesh chair and the Office Boffins service. We trust your new chair is looking after you well there. We wish you happy sitting in it!
Thanks again!
From Team Boffin
Respuesta de Office Boffins
Hello there!
We try to get orders out quickly so our customers can get sitting well asap! Good to hear that has worked well for you. We're so pleased you thought the Ergo Mesh office chair was good value. Hopefully it's keeping you nice and comfortable there.
Thanks for sharing your thoughts!
From the Office Boffins team
The chair was easy to assemble and is…
The chair was easy to assemble and is Very comfortable
24 de marzo de 2026
Respuesta de Office Boffins
Hi Graham,
Great to hear you and the Impulse office chair are getting on well. Sounds like a great result! Thanks for letting us know your thoughts.
From Team Boffin
Fast efficient service
16 de marzo de 2026
Respuesta de Office Boffins
Hi David,
Great to hear our service was a hit! Our thinking is, the quicker we can get your new office chair out, the quicker you can get sitting comfortably. Great result.
Thanks David for the stars and the comments!
From the Office Boffins team
EASY TO ORDER
EASY TO ORDER, EASY TO PAY, BEST PRICE ON THE INTERNET, FAST DELIVERY
16 de marzo de 2026
Respuesta de Office Boffins
Hi there,
We love it when a plan comes together! Great to hear you thought the Office Boffins service was tip top. We trust the Horizon office desk is doing a good job for you there. It's certainly a sturdy little number.
Thanks for taking time to get in touch and tell us what you think. We do appreciate it.
From Team Boffin
Great Company
Great Company, service and website, a huge selection with comprehensive details about each chair I viewed making it easy to make the correct choice.
Delivery was equally impressive, providing a great quality product and assembly of the chair very straight forward.
12 de marzo de 2026
Respuesta de Office Boffins
Hi Nicholas,
Sounds like a great success all round! We're delighted with your comments about our service however, best of all is that you are pleased with the Airform office chair. It's so important to be comfortable when we sit for so many hours per day.
Thanks so much for letting us know your thoughts.
From the Office Boffins team
Good Quality and Style
Happy with the quality and look of the Filing cabinet. It arrived within the timescale given and was easy to construct.
10 de marzo de 2026
Respuesta de Office Boffins
Hi Lesley,
We are so chuffed the office storage you bought is fitting in well there. Good to hear you found it an easy build too! We hope it's helping keep your home office organised.
Thanks for letting us know how your order went!
From the Office Boffins
Very good product.
16 de marzo de 2026
Respuesta de Office Boffins
Hello Robert,
Lovely to see 5 more stars for the Apollo office chair, thank you! We hope it's settling in well to its new workplace.
Thanks for getting in touch Robert.
From the Office Boffins team
Respuesta de Office Boffins
Hi Timothy,
Thanks for the stars for the Office Boffins service and the Motion office chair. We hope it's helping to keep you moving as you work and it's making a difference to your workdays.
We really appreciate you letting us know how you got on.
From the Office Boffins team
Excellent service
Easy ordering system, fast delivery. Good price. Furniture good quality.
5 de marzo de 2026
Respuesta de Office Boffins
Hello Helen,
Great to hear you were happy with our service and felt like you had value for money too. Hopefully the Horizon storage pedestal is helping you keep your space organised and neat. They are very handy!
Thank you for the feedback. We are so pleased with it.
From the Office Boffins
My new chair arrived promptly and in…
My new chair arrived promptly and in good condition. The instructions weren't quite as clear as they could be to assemble, but now that it's all done, it's a comfortable seat. Thanks.
10 de marzo de 2026
Respuesta de Office Boffins
Hi Tina,
Great to hear the Ergo Mesh office chair was a hit! Thanks for the feedback re the instructions too. We'll feed it back to the production team to see how these can be improved. We really appreciate your comments Tina and we wish you happy sitting in your new chair!
From the Office Boffins team
Delightful
Great chair, delivered in good time. Next chair we’ll choose the setup option as the box was well heavy, but we got her on her feet and it’s lovely. Thanks, Boffins!
2 de marzo de 2026
Respuesta de Office Boffins
Hello Shannon,
You are very welcome. We appreciate you getting in touch to let us know how your order went. Good to hear the Alpha XL office chair has settled in well to its new workplace. It can be hard starting a new job 😆.
Thanks again Shannon for the message.
From the Office Boffins team
Desk came without legs
I placed an urgent order with Office Boffin for an office desk on 24 February 2026. The desk arrived on time, but surprisingly it was delivered without any legs, making it completely unusable.
We contacted Office Boffin several times, and were initially told the missing parts would arrive the next day. It is now 5 March 2026, and we still have not received the desk legs.
This level of service is extremely disappointing and unacceptable. The delay has affected our ability to set up a workspace for a new advisor, and despite multiple follow‑ups, there has been no resolution.
Based on this experience, we will not be using Office Boffin again, and we cannot recommend them to anyone else.
24 de febrero de 2026
Opinión espontánea
Respuesta de Office Boffins
20th March 2026
Hello,
We’ve made a couple of attempts to locate your order and assist you, but unfortunately we’ve been unable to find any record using the details provided, and we haven’t received any further information from you.
We take feedback very seriously and always aim to resolve any issues as quickly as possible. If you are able to share your order details, we’d genuinely welcome the opportunity to investigate and put things right for you.
In the meantime, as we’re unable to verify this order, we’re unable to take this any further. Please do feel free to get in touch with us directly so we can assist.
Thank you,
The Office Boffins Team
9th March 2026
Good morning,
Just checking in to ask if you could supply more information about your order. We're not able to find it using the information provided here and we'd really like to help clear this up.
Thank you,
The Office Boffins team
Hello there,
We're sorry to see you've had some issues. We're not able to see an order for you on our system with the information provided. Could you please pop us your order number so we can try and find out what's happened?
Thank you so much
The Boffins
Excellent kneeling chair
Quick delivery, quality kneeling chair. I also had cause to message their customer service, which was prompt and very helpful. Highly recommend.
6 de febrero de 2026
Opinión espontánea
Respuesta de Office Boffins
Hi Rob,
Great to hear you were impressed with our service. We try to be on the ball!
Hopefully the kneeling chair is revolutionising your sitting comfort there. They are great for improving posture.
Thanks Rob for your comments and the stars!
From the Office Boffins team
Chairs comfortable and of good quality…
Chairs comfortable and of good quality . Ordering straightforward , delivery quick and efficient , communication good at every step . We will be ordering more . thank you
2 de marzo de 2026
Respuesta de Office Boffins
Hello Gail,
Sounds like the Office Boffins service was just what was needed. Thank you! We trust the Taurus stacking chairs are coming in handy there.
Thanks for letting us know how your order went. We do appreciate that.
From Team Boffin
Respuesta de Office Boffins
Hi Lisa,
Thanks for the stars and the great comments. We really appreciate that.
We hope the Taurus stacking chairs are proving useful there.
With thanks from the Office Boffins
Let down by service
Extremely poor service. Took my money for the purchase. DHL claimed to have tried delivering the item (even though my wife works in the room next to the front door and was in all day), we received no calling card. Office Boffins refused to help me saying I had to take it up with DHL directly, with no contact or reference number offered to me. It also took me sending several messages to get the response that they would not be helping me further.
28 de febrero de 2026
Opinión espontánea
Respuesta de Office Boffins
Update:
Hi John,
Normally, when a delivery fails you would receive a text message from the carrier so you can rearrange it to suit. Something has gone wrong there and we're really sorry about that. The board has arrived back with the warehouse now and they are getting it back out to you. Hopefully the delivery will go smoothly this time. Do let us know if you need anything else.
The Boffins
Good morning John,
Sorry to hear your order hasn't arrived. We're trying to find out what happened and we'll be back to you as soon as we can.
Team Boffin
Very pleased with my office chair
The purchase of my office chair turned out very smoothly, it arrived quickly, was well packed, assembled well, was as described, I'm very pleased with my purchase. Would buy off this seller again.
23 de febrero de 2026
Respuesta de Office Boffins
Hello there,
Thank you for the stars awarded to the Noble office chair and the Office Boffins service. We are very pleased with that! We trust your new chair has settled in nicely and it's keeping you comfortable there in your home office.
We appreciate you letting us know your thoughts.
From Team Boffin
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