Great to deal with from start to finish. Always helpful on the phone and all costs/ delivery information communicated clearly. Delivery driver fills up our oil tank and you wouldn't even know he'd bee... Ver más
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Consulta las opiniones de los clientes
When I email with a query the staff in the Forfar branch are always very quick at coming back to me. I have a caravan that needs to be moved out of the way before I get an oil delivery, so I require a... Ver más
La empresa ha respondido
Brilliant service from Oilfast Inverness ! Ordered heating oil afternoon of the 12th / it was delivered morning of the 13th ! Can’t fault that for speed ! My previous supplier I would wait over a wee... Ver más
La empresa ha respondido
Nice people to deal with who we trust to give us the most competitive price when placing our order. Delivery made promptly on the agreed date. Easy to make payment.
La empresa ha respondido
Información sobre la empresa
- Proveedor de combustible
- Proveedor de combustible diesel
- Proveedor de energía
- Proveedor de gasóleo
- Proveedor de queroseno
- Empresa de productos petrolíferos
Escrito por la empresa
Oilfast is one of Scotland's leading independent heating oil suppliers, providing reliable fuel deliveries to homes, farms and businesses across the country. With a growing network of local depots and decades of industry experience, we combine nationwide buying power with local knowledge to deliver the high standards of service our customers expect. From rural communities and agricultural customers to households and businesses, we work hard to ensure fuel is delivered safely, efficiently and at competitive prices. We understand how important reliable heating is, particularly during Scotland's colder months. That's why our team is committed to making the ordering process as straightforward as possible, offering dependable deliveries, helpful customer support and practical solutions to help customers manage their fuel requirements throughout the year. At Oilfast, we are proud to support the communities we serve, building long-term relationships based on trust, reliability and excellent customer service. Whether you're a long-standing customer or ordering from us for the first time, our goal is simple: to provide a professional, dependable service that helps keep Scotland warm.
Información de contacto
Nethan St, ML1 3TF, Motherwell, Reino Unido
- 01698 537 152
- marketing@oilfast.co.uk
- oilfast.co.uk
4,8
Excelente
272 opiniones
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Friendly members of staff
Friendly members of staff, quick deliveeya and reasonable prices!
29 de enero de 2025
Opinión espontánea
Excellent service all round
Excellent service all round from ordering to fast, efficient and respectful delivery. Competitive prices.
17 de diciembre de 2024
Opinión espontánea
Always pleasant on the phone and the…Pleasant people to deal with
Always pleasant on the phone and the drivers tidy and helpful. I have used Oilfast since I have had oil installed.
Competitive prices.
17 de diciembre de 2024
Opinión espontánea
Excellent Service
Jane Ewing is superb. Her customer service is outstanding and the drivers are also wonderful getting the oil to all my oil group members no matter the weather, even in the recent storm. I have a lot of elderly people in the group and they are always grateful for the excellent service provided by Oilfast.
24 de enero de 2025
Opinión espontánea
Love Oilfast
Love Oilfast
They really do deliver fast at reasonable/best deal
And if you run out you can buy plastic 5 litre tanks frim the office to see you through
Brilliant friendly snd appatrntly avleays available / phoned them middle of night by mistake .. they could not have been nicer
Brilliant
Mamy thanks
5 de febrero de 2024
Opinión espontánea
1000 litres ordered on 2nd January with…
1000 litres ordered on 2nd January with a forecast delivery of 3 days. I left two messages asking for a call back. Response was that my address is inaccessible to a four wheel tanker and that an extra fee will be charged for delivery on a small vehicle. Although we live in a remote area, we are regularly visited by other vehicles including large garbage trucks and other oil suppliers.
20 de enero de 2025
Opinión espontánea
Respuesta de Oilfast
Hi John,
Thank you for taking the time to leave your feedback.
We are sorry to hear that your experience did not meet your expectations. We understand how frustrating delays and changes to delivery arrangements can be, particularly during the winter period.
We are also disappointed to hear that you felt your enquiries were not responded to appropriately. Customer service is extremely important to us, and we continually review our processes to ensure we provide the high standards our customers expect.
Thank you for bringing these concerns to our attention.
Kind regards,
The Oilfast Team
Ordered oil in 30th December 2024 and…
Ordered oil in 30th December 2024 and still not delivered 14th January 2025 😂 oil fast ain’t so fast. Hope i will get it soon and definitely searching for better companies! I called them few times and they just don’t care
14 de enero de 2025
Opinión espontánea
Respuesta de Oilfast
Hi Amber,
Thank you for taking the time to leave a review.
We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when waiting for a delivery, particularly during the busy winter period.
We are also disappointed to hear that you felt unsupported when contacting us, as providing excellent customer service is extremely important to us.
Thank you for your feedback, which helps us continually review and improve our service.
Kind regards,
The Oilfast Team
Quick delivery
Very quick delivery as we were virtually out of heating oil.
25 de noviembre de 2024
Opinión espontánea
Reliable company who do their best to help
Was impressed as ordered oil and asked for delivery quickly and two days later got delivery. Also staff are always welcoming when I phone to order.
18 de diciembre de 2024
Opinión espontánea
Excellent prompt service as usual!
Excellent prompt service as usual!
5 de diciembre de 2024
Opinión espontánea
Phone operators helpful and efficient…
Phone operators helpful and efficient and give accurate information. Payment easy. DElivery always on time.
THANK YOU AND HAPPY CHRISTMAS
6 de diciembre de 2024
Opinión espontánea
friendly prompt service
13 de diciembre de 2024
Opinión espontánea
The company is very professional at…
The company is very professional at every level. Unusual to find this in this day and age.
2 de diciembre de 2024
Opinión espontánea
Efficent service everytime
Efficent service everytime. Always delivered within a week of order.
6 de diciembre de 2024
Opinión espontánea
Great service
Very helpful and pleasant to deal with. The drivers are always very considerate and respectful. Deliveries are prompt too.
20 de diciembre de 2024
Opinión espontánea
Great service but having to guess how…
Great service but having to guess how much domestic oil to order and having to pay upfront is a pain. Would prefer just to fill tank and be invoiced just like electricity or gas. Will continue to shop around until I find a company that can accommodate.
16 de noviembre de 2024
Opinión espontánea
Delivered on time at a good price
Delivered on time at a good price. Good communication throughout.
27 de noviembre de 2024
Opinión espontánea
Can thoroughly recommend Oilfast
Can thoroughly recommend Oilfast, superb service every time, both in price and delivery time, thank you.
7 de noviembre de 2024
Opinión espontánea
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