OKA - Newcastle Opiniones 

78
•
TrustScore: 5 sobre 5

4,8

Northumberland Street 39, NE1 7DE Newcastle upon Tyne, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

we bought from Oka in fenwick’s Newcastle ,which is always a very pleasant treat.we bought a couple of beautiful cushion covers just wish I had bought more and the most beautiful Nebsworth mirror.The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thank goodness we have a local OKA retail outlet at Fenwick Ltd, Newcastle, rather than travelling down to Harrogate to visually see products. I was able to find the exact products I required with t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The ability to browse in Peace( there is a lot to look at!).The products are beautiful and well displayed.This is an expensive brand,but superior to what is offered on the High Street. And- where be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into the store to purchase some prints I'd seen online. Chris helped me navigate pre-purchase as they were out of stock. The delivery charge is high so it made sense to look at some other items... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Tienda de decoración e interiorismo
  4. Tienda de iluminación

Escrito por la empresa

We’re continuing to make our northern mark - this time in the heart of Newcastle, with a new concession at Fenwick, one of the UK’s most iconic department stores. Located on Fenwick’s renowned furniture floor, the new OKA space will showcase our carefully curated collection of furniture, homeware, textiles, and lighting - all designed to help customers create homes full of character, comfort, and individuality. Keep checking back for updates on our opening plans – or sign up to our emails to be the first to hear about the exciting celebrations we have in store.


Información de contacto

  • Northumberland Street 39, NE1 7DE, Newcastle upon Tyne, England, Reino Unido

  • 01916 911532

4,8

Excelente

TrustScore: 5 sobre 5

78 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(78)

3051 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Girls in Newcastle fenwicks absolutely…

Girls in Newcastle fenwicks absolutely delightful . Nothing too much trouble!

22 de marzo de 2026
Logotipo de OKA - Newcastle

Respuesta de OKA - Newcastle

Dear Mrs Ciliberti,

Thank you for your lovely feedback. We’re so pleased to hear about your experience in our Newcastle Fenwick store, and we’ll be sure to pass your kind words on to the team.

We hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Excellent service with sofa purchase in…

Excellent service with sofa purchase in store and delivery too.

14 de marzo de 2026
Logotipo de OKA - Newcastle

Respuesta de OKA - Newcastle

Dear Adrienne,

Thank you for your kind review. We’re so pleased to hear everything went smoothly with your purchase and delivery.

We really appreciate you taking the time to share your experience and hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Beautiful quality rug

Viewed the item in Newcastle and follow up Customer service friendly and helpful, delivery was efficient with a choice of when to receive the item. THe quality of the rug is lovely although a little pricy compared to some similar items

10 de marzo de 2026
Logotipo de OKA - Newcastle

Respuesta de OKA - Newcastle

Dear Caron

Thank you for your kind words. We're so pleased to hear that you received such friendly and helpful service from our Newcastle store and our customer service team. We are delighted that delivery went smoothly and you are happy with your Rug.

Your feedback means a lot to us.

Best wishes
OKA

Valorada con 5 estrellas sobre 5

What’s not to like?!?!

What’s not to like? Great design and service. Don’t go anywhere else for home furnishings. Oh, the team are uber helpful too! You really can’t ask too much of them. Thanks Annie et al!

4 de marzo de 2026
Opinión espontánea
Logotipo de OKA - Newcastle

Respuesta de OKA - Newcastle

Dear Robert

We appreciate your fantastic feedback! We're delighted to hear that you enjoy our product designs, service, and the Newcastle team's helpfulness. It is always wonderful to know when our team create a positive and memorable experience.

Thank you for your continued support!

Warm regards
OKA

Valorada con 5 estrellas sobre 5

Helpful and informative staff

Helpful and informative staff
Great sofas, goid price, prompt delivery. Really pleased with look and quality of the two sofas we bought.

17 de febrero de 2026
Logotipo de OKA - Newcastle

Respuesta de OKA - Newcastle

Dear Philip

We’re so pleased to hear that your visit to our Newcastle concession was such a positive and enjoyable experience. It’s lovely to know you’re so happy with your Sofas.

We really appreciate your kind feedback and hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Fantastic Service

Victoria in Fenwicks OKA Newcastle provided the most excellent customer experience. We were looking for a cushion to support my Mum's spine, and Victoria provided a full range for us to try, including varying cushion pad sizes. She provided an excellent and patient service throughout. We also bought a set of placemats/coasters, and again Victoria offered a number of options. A beautiful concession with first rate service. Highly Recommended.

14 de febrero de 2026
Opinión espontánea
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Respuesta de OKA - Newcastle

Dear Susan,

Thank you very much for taking the time to leave such a thoughtful review.

We are truly delighted to hear about your experience and that Victoria was able to provide such attentive and patient assistance. It is especially rewarding to know that she helped you find the right solution for your Mum, as well as supporting you with your additional purchases.

Your kind comments are greatly appreciated and will be happily shared. Thank you again for your recommendation.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

"Five stars for the exceptional service…

"Five stars for the exceptional service from Victoria at Oka in the Fenwicks store in Newcastle.
Shopping for interior pieces can be stressful, but Victoria made it effortless helping me choose a lovely sofa and cushions for my living room.
It's rare to find such genuine, personalized care these days,Oka is lucky to have such a lovely lady so if you're looking for someone who truly understands design, ask for Victoria.

5 de diciembre de 2025
Opinión espontánea
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Respuesta de OKA - Newcastle

Dear Philippa

We’re delighted to hear you received such fantastic service from Victoria at our Newcastle concession. We are committed to providing exceptional customer service, and it's wonderful to know that Victoria's expertise and dedication made your experience so enjoyable.

We truly appreciate your feedback and will ensure that this is shared with Victoria, and the wider team. We thank you for your support and wonderful comments and hope that you will visit us again soon!

Warm regards
OKA

Valorada con 5 estrellas sobre 5

Annie and Izzy made our shopping…

Annie and Izzy made our shopping experience a delight.
With a knowledgeable and supportive approach they were exemplary

30 de enero de 2026
Opinión espontánea
Logotipo de OKA - Newcastle

Respuesta de OKA - Newcastle

Dear Robert

Thank you for your wonderful review. We’re delighted to hear that your visit to our Newcastle concession was such a positive one. It’s wonderful to know that Annie and Izzy provided the care and attention needed to make your visit so enjoyable.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Staff are a credit to Oka

Such friendly, helpful staff at Oka Fenwick Newcastle. Christopher and team made my visit a dream! Christopher went out of his way to help with my purchases.
The way they curate the space is fabulous, nothing is too much trouble even when busy.

28 de enero de 2026
Opinión espontánea
Logotipo de OKA - Newcastle

Respuesta de OKA - Newcastle

Dear Julie

Thank you for your wonderful review. We’re delighted to hear that your visit to our Newcastle concession was such a positive one It’s wonderful to know that Christopher, and the team, provided the care and attention needed to make your visit so enjoyable.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Made buying a sofa painless

Staff overall, but particularly Chris the manager, were extremely helpful over several days, looking up options for me from the info I gave them.
Going that extra mile to ascertain what it was I was after and pointing out other possible options where they thought them appropriate. Couldn’t fault the service.

17 de enero de 2026
Logotipo de OKA - Newcastle

Respuesta de OKA - Newcastle

Dear Mrs Humphreys,

Thank you for taking the time to share your feedback. We’re delighted to hear about your experience in our Newcastle store, and we’ll be sure to pass your kind comments on to Chris and the wider team. It’s lovely to know you felt so well supported throughout, and we hope to welcome you back again soon.

Kind regards,
OKA

Valorada con 5 estrellas sobre 5

Oka experience

Products are good but all credit to the staff, friendly, helpful and make the purchase enjoyable

14 de diciembre de 2025
Logotipo de OKA - Newcastle

Respuesta de OKA - Newcastle

Dear Nicholas

We're delighted to hear about the excellent service you received. It's wonderful to know that our team was helpful and friendly in assisting you in making the perfect choice. We appreciate your kind words and are glad you enjoyed your shopping experience.

We appreciate your support and hope to welcome you back again soon.

Kind regards
OKA

Valorada con 5 estrellas sobre 5

Excellent customer service from Victoriafrom…

Excellent customer service from Victoria, the interior designer based in Oka, Fenwicks, Newcastle Upon Tyne.
Victoria has been a huge help, sourcing lampshades and bases for us. Ideas we would never have thought of without Victorias help.
The Oka concession in Fenwicks is magnificent, full of fabulous exciting items, a breath of fresh air from the usual bland items in John Lewis.....

23 de noviembre de 2025
Opinión espontánea
Logotipo de OKA - Newcastle

Respuesta de OKA - Newcastle

Dear Julie,

Thank you for your wonderful review. We’re so pleased to hear that your visit to our Newcastle concession was such a positive and enjoyable experience.

We truly appreciate your feedback and look forward to welcoming you back again soon.

Kind regards,
OKA

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