Okaswimwear Opiniones 

35
•
TrustScore: 1.5 sobre 5

1,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If I could rate it a ZERO I would!! Ordered back on January 22,2026 and waited, waited, sent 2 different emails and they did reply to one only to say “we are not a scam site” but yes they most defi... Ver más

Valorada con 1 estrellas sobre 5

BUYER BEWARE! I have contacted OKA Swimwear several times since early-May asking when will my item ship. It's now June 3 and the item I ordered was placed on April 28. No tracking information,... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I ordered a swimsuit at the beginning of December and it arrived about one month later. I was able to track the progress as it made its way to Florida from China. What I received did not look like t... Ver más

Valorada con 1 estrellas sobre 5

Worst quality ever. The cups were 2 completely different sizes, the fabrics like curtain material. Unwearable yet Okaswimwear wouldn't exchange for another. Offered only a 30% refund and keep the swi... Ver más

La empresa ha respondido


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

35 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,7

Todas las opiniones

(35)

1 opinión en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Can I give negatives?

If I could give a negative score I would. These jerks have played a great game with stupid emails for 3 months. I’m so disgusted with their BS and unfortunately they look to have very cute suits. So mad and absolutely disgusted. Stay away! Don’t swim in their BS!

10 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not purchase from this place

Do not purchase from this place. I placed an order double checking to make sure they are in the US.Their site says SLC Utah ...my bank took out an international fee which I've never seen before..long story short they are in China .I reached out to customer service and they give canned responses because I'm sure there is a communication gap.Two weeks stuff still sits there waiting to be sent ..I requested cancellation and they said my refund will take 5 days ..we will see

5 de agosto de 2024
Opinión espontánea
Logotipo de Okaswimwear

Respuesta de Okaswimwear

Hello,We are sorry to bring you a bad experience. We strive to provide product quality and after-sales service. If you are not satisfied with anything, you can contact our after-sales customer service department. They will solve the problem for you and give you a reasonable solution. Thank you for your understanding.

Valorada con 1 estrellas sobre 5

I placed an order on July 4

I placed an order on July 4, Independence Day. It's July 19th and my order has not been shipped. I've received two emails from them saying they're behind in orders. I've asked them to cancel my order and they refused. Through my email communication with them - I've found out that they're based out of China which is no where in their site. So I'm not sure if it's a scam or items are coming from China but something is wonky.

19 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cheap Productz

My order was only shipped after I inquired about it three weeks after it was placed. The two items I received are cheaply and poorly made.

14 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The same as other buyers!!

The same as other buyers!!! After One month delaying my order I received only my earings which are NOT silver, as claimed,and Nineveh received me swimsuit!!!
I contacted with the mail they recommended, services@..... but They didn't do anything!!! Pure scam !!!
I reported it already

5 de julio de 2024
Opinión espontánea
Logotipo de Okaswimwear

Respuesta de Okaswimwear

Hello,

We sincerely apologize for the issues you have encountered with your order. We understand how frustrating it must be to experience such delays and receive items that do not meet your expectations.

Please rest assured that this is not the standard of service we aim to provide. We take all customer concerns seriously and will thoroughly investigate this matter. We also appreciate you bringing it to our attention and reporting the issue.
Thank you for your patience, and again, we apologize for any inconvenience caused.

Valorada con 1 estrellas sobre 5

I had ordered a dress and a swimsuit

I had ordered a dress and a swimsuit. I had received the dress but not the swimsuit. I have sent 3 emails asking where the swimsuit is. No response to my emails has been made to this date. I don't know what else to do. I want my money or the swimsuit, simple as that. But no response!! Complete unprofessionalism!

5 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

China Copy Crap

Poor quality and bad fitting! A bad copy! Not worth the money!

27 de junio de 2024
Opinión espontánea
Logotipo de Okaswimwear

Respuesta de Okaswimwear

I'm sorry to hear that you're not satisfied with your recent purchase. To address your concerns and provide you with the best assistance, I recommend reaching out to our after-sales department. You can contact them at service@okaswimwear.com. They will be able to assist you further and ensure that any issues you have are resolved promptly.
If you have any other questions or need further assistance, please feel free to let me know, and I'll be happy to help.
Best regards,

Valorada con 1 estrellas sobre 5

Scam

Scam. Do not purchase. Received items after 2 months shipping time. Tried to return. Emails stated I was responsible for shipping back to China to return defective, poor quality items. Website (at time of purchase) stated items were made in Utah. Pure junk. Runaround with customer service. Do not buy feom this company!

11 de junio de 2024
Opinión espontánea
Logotipo de Okaswimwear

Respuesta de Okaswimwear

I'm sorry to hear that you're not satisfied with your recent purchase. To address your concerns and provide you with the best assistance, I recommend reaching out to our after-sales department. You can contact them at service@okaswimwear.com. They will be able to assist you further and ensure that any issues you have are resolved promptly.
If you have any other questions or need further assistance, please feel free to let me know, and I'll be happy to help.
Best regards,
https://okaswimwear.com/

Valorada con 1 estrellas sobre 5

Do not buy

Swimsuit still not arrived after 2 months. No response to my email cancelling and requesting refund. Total scam. AVOID

18 de junio de 2024
Opinión espontánea
Logotipo de Okaswimwear

Respuesta de Okaswimwear

I'm sorry to hear that you're not satisfied with your recent purchase. To address your concerns and provide you with the best assistance, I recommend reaching out to our after-sales department. They will definitely reply to your email. Please be patient and we will solve the problem for each customer. If they don't reply to you, it may be that they have too many emails and ignored it. You can also contact me on Facebook private message, I can solve the problem for you. Thank you for your understanding

Valorada con 1 estrellas sobre 5

CAN'T SWIM IN THIS MESS!!!

CAN'T SWIM IN THIS MESS!!!
The time it took to receive my order, combined with the cost and EXCEPTIONALLY POOR quality of the product spells HUGE LOSS! The size is nowhere near true.

BEWARE - Nothing like the website. A child could do a better job in their home ec class!!!

16 de junio de 2024
Opinión espontánea
Logotipo de Okaswimwear

Respuesta de Okaswimwear

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused by the quality issue you experienced with our product. Your feedback is invaluable to us, and we are already working diligently to address this matter and improve our products.

To assist us further, could you please provide us with your order number? This will help us investigate the issue thoroughly and ensure it doesn't happen again in the future.

Once again, we apologize for any inconvenience caused and appreciate your understanding. Please don't hesitate to contact us if you have any additional feedback or concerns.

Valorada con 2 estrellas sobre 5

Disappointing

The swimwear is poor quality and ill-fitting. Colours nowhere near as bright in real life as in the picture.

10 de junio de 2024
Opinión espontánea
Logotipo de Okaswimwear

Respuesta de Okaswimwear

I'm sorry to hear that you're not satisfied with your recent purchase. To address your concerns and provide you with the best assistance, I recommend reaching out to our after-sales department. You can contact them at service@okaswimwear.com. They will be able to assist you further and ensure that any issues you have are resolved promptly.
If you have any other questions or need further assistance, please feel free to let me know, and I'll be happy to help.
Best regards,

Valorada con 1 estrellas sobre 5

BUYER BEWARE

BUYER BEWARE! I have contacted OKA Swimwear several times since early-May asking when will my item ship. It's now June 3 and the item I ordered was placed on April 28. No tracking information, no response to my emails.

Unfortunately, OKA Swimwear is a scam. Taking innocent's peoples money and not delivering the items paid for. This is outrageous!

My only choice now is to report OKA Swimwear to the CFPB and every single social media site available to me.

This is a disgrace. Companies like yours should be closed and reported as fraudulent.

28 de abril de 2024
Opinión espontánea
Logotipo de Okaswimwear

Respuesta de Okaswimwear

I'm sorry to hear that you're not satisfied with your recent purchase. To address your concerns and provide you with the best assistance, I recommend reaching out to our after-sales department. They will definitely reply to your email and we will definitely send the product to you. If you want to cancel the order, we can also refund you. Please be patient and we will solve the problem for each customer. If they don't reply to you, it may be that they have too many emails and overlooked it. You can also send me a private message on Facebook. I can solve the problem for you. Thank you for your understanding

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