I have enjoyed using this product but did not need the automatic refills as soonas they were being sent. Sophie was a big help to cancel the subscription for the automatic shipments. She was quick and... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The love the Olavitaskin product but accidentally enrolled in a reoccurring order plan. I contacted customer support and Sophie handled my concern immediately. Canceled the subscription and also refun... Ver más
La empresa ha respondido
During a 2 day holiday weekend sale, I was trying to process an order with about 8 hours left on the sale. Unfortunately, my Paypal payment was not processing to completion. After several attempts an... Ver más
La empresa ha respondido
Requested order cancelled in January. Told in my first request that I did not like the product. Nothing happened and I have received 2 more shipments since first request to cancel. Was told after la... Ver más
La empresa ha respondido
3,7
Medio
167 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Totally dissatisfied
Totally dissatisfied
I only ordered one order at $100 .
A second and third shipment was sent after I communicated it be cancelled after the 2nd order arrived. Now, I received a 3rd order and cannot get a refund on 2nd or 3rd order.
Will NEVER NEVER order anything again!
Was misleading, not cancelled upon my request at 2nd order. Then, received a 3rd order. I feel I am entitled to a $200.00 refund and I have offered to return the Unopened six bottles.
Very disappointed and dissatisfied!
Poor customer service.
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Hi Carolyn,
We’re very sorry to hear about your experience and completely understand your frustration.
This is not the experience we aim to provide, especially regarding cancellations and multiple shipments. We would really like the opportunity to review your case in detail and work toward a fair resolution for you.
Please reach out to us at support@olavita.co and provide your order details so we can investigate further and assist you properly.
We would truly appreciate the chance to make this right for you.
Kind regards,
Olavita Team
Working with Arti on subscription change
Working with Arti on a change in the subscription was very professional and fast in replies. Thanks P. Eldridge
31 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Patricia,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. Arti will be happy to hear your feedback — we truly appreciate your support!
Problem handling
The person on the Olavita team was polite and understanding handling my problem
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Carol,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
If you have any question please do not hesitate to email us at support@olavita.co
It was unclear to me that I was…
It was unclear to me that I was receiving multiple shipments and recurring orders. Customer service took good care of my request.
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Patricia,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
Olavita Team
Very Nice Product.
The product is very good but my 1st order ended up being 9 boxes rather than the 6 that I was attempting to order. I did not want automatic shipments. I simply cannot afford to do it that way. Sorry for any inconvenience, however, thanks for your help & understanding.
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Mary,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
If you have any question please do not hesitate to email us at support@olavita.co
So you say you are cancelling how can I…
So you say you are cancelling how can I write a review when my past three requests have gone ignored and double shipments continued to ship. I have such a quantity I shall never use, I wish a return and refund
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Cheryl,
Thank you for your feedback — we understand how frustrating this situation must feel.
We would really like the opportunity to assist you and make sure everything is properly taken care of. You can reach out to us anytime via email or phone, and our team will be happy to help review your case, cancel any subscription, and resolve any concerns.
📧 support@olavita.co
📞 (754) 227-6438
We’re here to support you.
Kind regards,
Olavita Team
I wanted to cancel subscription earlier…allow me
I wanted to cancel subscription earlier and it would not allow me...
7 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Debby,
Thank you for your feedback — we understand how frustrating this situation must feel.
We would really like the opportunity to assist you and make sure everything is properly taken care of. You can reach out to us anytime via email or phone, and our team will be happy to help review your case, cancel any subscription, and resolve any concerns.
📧 support@olavita.co
📞 (754) 227-6438
We’re here to support you.
Kind regards,
Olavita Team
Very easy to order and easy…
Very easy to order and easy communication with company support
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Allyson,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. If there is anything else we can help, kindly reach out to us at support@olavita.co
Olavita Team
I was charged for 2 shipments that I…
I was charged for 2 shipments that I didn't want.
I wasn't satisfied with the performance of the product.
The advertising pictures showed far more results than I actually experienced. The 2nd order followed so quickly thatI wasn't able to even finish the first bottle before another 3 bottles appeared, then another shipment on the heels of that one, then I was notified that another one was on it's way. I had canceled in writing but I have still remained on the "autoship account".
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Hi Cyndee,
We’re very sorry to hear about your experience and understand how frustrating this situation must be.
This is not the experience we aim to provide, especially regarding shipments and cancellations. We would really like the opportunity to review your case in detail and make this right for you.
Please reach out to us at support@olavita.co with your details so we can assist you promptly, ensure your subscription is properly canceled, and work toward a fair resolution.
We’re here to help and would truly appreciate the chance to resolve this for you.
Kind regards,
Olavita Team
Very hard to cancel
Very hard to cancel. I ordered only one and was told I subscribed to have more shipped to me.
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Barbara,
Thank you for your feedback — we understand how frustrating this situation must feel.
We would really like the opportunity to assist you and make sure everything is properly taken care of. You can reach out to us anytime via email or phone, and our team will be happy to help review your case, cancel any subscription, and resolve any concerns.
📧 support@olavita.co
📞 (754) 227-6438
We’re here to support you.
Kind regards,
Olavita Team
Nice product
Nice product.
Customer Service, Arti, handled my issue very efficiently.
Much appreciated.
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Irma,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
Olavita Team
Quick response by Arti was appreciated.
Quick response by Arti was appreciated.
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Rosemary,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. Arti will be happy to hear your feedback — we truly appreciate your support!
Arti understood my needs and was very…
Arti understood my needs and was very helpful with getting them met. Great job. So appreciate it.
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Lynn,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. Arti will be happy to hear your feedback — we truly appreciate your support!
I requested to have my subscription to…
I requested to have my subscription to be cancelled at least 4 times.
Undoubtedly they have problems understanding English
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Hi Louise,
Thank you for your feedback, and we’re sorry for the frustration this situation has caused.
We can confirm that your subscription has been canceled, and our support agent Mark has responded to you with the correct update. Please kindly check your inbox (and spam folder, just in case) for confirmation.
We appreciate your patience and are here if you need any further assistance.
Kind regards,
Olavita Team
I haven't seen any difference in my…
I haven't seen any difference in my appearance and I don't want any more of your products. Just please don't send any
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Hi Oscar,
Thank you for your message — I completely understand.
Results with skincare can vary from person to person, and consistency over time is usually key to seeing visible improvements. That said, we respect your decision and understand that you may not wish to continue.
For assistance with stopping any future shipments or reviewing your account, please email us at support@olavita.co, and our team will take care of this for you.
We’re here to help and make sure everything is handled properly.
Warm regards,
Olavita Customer Support
support@olavita.co
The response to my inquiry to cancel…
The response to my inquiry to cancel was very qu ick.
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Rosemary,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
Olavita Team
Intense eye revive
Lovely product works really well easy to order and prompt delivery would highly recommend give it a try you won’t be disappointed
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Linda,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. Arti will be happy to hear your feedback — we truly appreciate your support!
He was very efficient and polite
He was very efficient and polite. My order was canceled and a refund was issued. Thank you for taking good care of my request!
30 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Charlie,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. Arti will be happy to hear your feedback — we truly appreciate your support!
The problems I encountered with my…
The problems I encountered with my order were solved quickly and pleasantly. So far I am pleased with this company.
26 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Lynn,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
If you have any question please do not hesitate to email us at support@olavita.co
I blew it, but Dan and Rob fixed it!
After an erroneous order on my part, the attention and customer service I received was unparalleled. Dan and Rob politely worked with me through the complicated cancellation and refund process until all was completed to my satisfaction.
27 de marzo de 2026
Opinión espontánea
Respuesta de Olavitaskin
Dear Linda,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. dan and Rob will be happy to hear your feedback — we truly appreciate your support!
If you have any question please do not hesitate to email us at support@olavita.co
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.