Good service although the chat bot doesn't communicate with customer service. Chat said that second order would be included with first as made within an hour and so postal charge would be for... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Having purchased some strip lights from the company I decided to buy som more of the same as I was very pleased with the product. Unfortunately I could not find this again on the company's website (wh... Ver más
Three item's, two different shipments. First shipment missing two items, upon emailing a was notified that they would be arriving next day, and they did 👍. The best price you'll find on that manuf... Ver más
A great service, I live in the Highlands and Islands and no additional charges for postage (accepted it takes a day longer, but I am 650 miles north on London, everything takes a wee bitty longer)...... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Team Olectrical is a team of entrepreneurs passionate about technology and innovation, working towards getting life easy. Our goal on Olectrical is to provide a marketplace for sellers and a single place for the customer to buy all electrical products at a discounted price and also to save money, save energy and reduce the carbon footprint.
Información de contacto
13 Barrow Hill Close, Holborough Lakes, Snodland, Kent, ME6 5FX, Snodland, Reino Unido
- +447342871224
- info@olectrical.co.uk
- olectrical.co.uk
4,2
Muy bueno
271 opiniones
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service.
Excellent service ordered online arrived very quickly. Five stars.
3 de febrero de 2022
Almost a week now since I ordered from…
Almost a week now since I ordered from this company. Received and email on Tuesday to say item had been dispatched and a link for tracking will be sent to follow its path. It’s now Sunday, six days since email and still no hint of tracking link or item itself. If I’d known the service was going to be this bad I would have bought if of Amazon who where guaranteeing a 48 hrs delivery. This company needs to take a serious look at its public relations. Totally unsatisfactory situation.
30 de enero de 2022
Poor After Sales Services - Replacement of a faulty product
Need a replacement for a faulty product.
I have sent two emails and made two phone calls, the latter only went directly an answering machine. To-date, I have not receive any acknowledgement from either.
Order No. 2472
26 de enero de 2022
So far I'm happy with the ENER-J…
So far I'm happy with the ENER-J outdoor socket, however the instructions are way too small to read !!!
25 de enero de 2022
Easy to order arrived straight away.
21 de enero de 2022
Easy payment and quick delivery of good…
Easy payment and quick delivery of good quality and value stock.
21 de enero de 2022
Good product and fast delivery
19 de enero de 2022
Good product and great service.
Good product and great service.
I am very pleased with the infra red heaters.
16 de enero de 2022
Next day is more like next week or so.
15 de enero de 2022
A very quick delivery with an extremely…
A very quick delivery with an extremely well packed item, which was exactly as described. Thank you.
13 de enero de 2022
Good product & fast delivery
Good product & fast delivery
Very happy customer 5 xxxxx
12 de enero de 2022
Very good service
7 de enero de 2022
Quick and easy to order
Quick and easy to order, came as described, easy to fit. Updated throughiut with delivery information.
7 de enero de 2022
Olectrical got me the answer I needed!
I needed a bit of guidance to get the new switch to work with Alexa - I tried to contact the manufacturer myself but failed to get a reply. However, Olectrical quickly got me the information I needed. Thanks!
21 de diciembre de 2021
Excellent!
Very fast delivery. Compact, lightweight and bright. Exactly what I wanted
12 de diciembre de 2021
Prompt and efficient
Brought a KAISA heater, had a issue with smart functionality. Olectrical contacted the manufacturer on my behalf. Kaisa then contacted me direct. Problem solved in no time. Wasn't a problem with the heater works perfectly now was phone update and playstore issue.
10 de diciembre de 2021
Opinión espontánea
Next day delivery
8 de diciembre de 2021
Great service
7 de diciembre de 2021
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.