Firstly, their tools are subpar, nothing really special. Customer service is terrible! My order got shipped to the wrong city and their response was “wait for 7 days to see if it shows up”. The guy I... Ver más
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Consulta las opiniones de los clientes
First non-impact ball universal joint I have seen - design is different from others that use flutes or segmented mechanisms. These roll smoothly and don't bind anywhere in 360 degrees of rotation.... Ver más
Exceptional. When trying to buy one of your products from another country I found that I was unable to successfully complete the transaction because of issues with the phone number. I reached out to... Ver más
I made a minor mistake with shipping details when I placed my order. Simon called back and fixed everything. It's great to see a small company that takes customer experience very seriously and does... Ver más
Información sobre la empresa
Escrito por la empresa
Our mission guides us to manufacture the best professional quality tools & organizers while offering them at an affordable price. Our products are made in USA, Germany and Taiwan, this information is visible in the specifications section of each product. We hire only the best in the business to design, test and produce our tools to ensure that they exceed ASME™ & ISO standards & certifications, life expectancy measures and, most importantly, your expectations. During our production process, we also have all of our tools professionally tested by local heavy-duty service shops located in Nisku, Alberta; Canada's oil capital.
Información de contacto
3-1807 2nd Street, T9E0W8, Nisku, Canadá
- 1-877-252-6572
- support@olsatools.com
- olsatools.com
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Shipping is horrible
I ordered over $800 off the website
2 days later I get two emails for returns as the products are not in stock but was able to order . It's been over a week and one item has come . Who knows where anything else is or if it's even coming . There shipping is a joke .
Still haven't recieved my other tools…
Still haven't recieved my other tools that I have purchased... No update on arrival times or anything. Pretty disappointed about that.communication is key, let me know where my stuff is and I won't be as disappointed but I can't seem to even check... So like $150 in tools just M.I.A.
Great service highly recommended to buy…
Great service highly recommended to buy olsa tools
Rapid response to my query
Rapid response to my query. Problem resolved quickly and to my entire satisfaction.
Happy Customer
Small, simple order of ToolGrid parts that was shipped quickly without any issues.
Ordering was easy and simple
Ordering was easy and simple my order was shipped quickly. Tracking of my order was a nice touch. I wouldn't hesitate to recommend your products they are high quality.
Awesome brand
Shipping was quick and came nice and packed. I like the tool organizers, and supporting a local Alberta brand is cool.
Kinda disappointed
Kinda disappointed, the items I ordered arrived damaged and the delivery man did not follow the delivery instructions, he did not ring and left it in the entrance of my building even though there are signs saying not to leave them there since there is theft
It was great
It was great, quick delivery, good quality tools, even when I contacted them to replace the clips on the socket rail they were very quick to respond and send out replacement. I will buy olsa tools again on a heartbeat.
Products were as described and shipped…
Products were as described and shipped in a timely fashion.
Customer from Germany also works
Customer from Germany. Great products and best service. Very well packaged, shipped safely and quickly. Thank you very much.
Haven’t received item
Haven’t received item, unable to locate the shipment using the tracking number provided.
I greatly appreciated the kiosk at WEM…
I greatly appreciated the kiosk at WEM where I could view and physically hold the tools. The stubby sockets and magnetic can holders seem to work quite well.
It was amazing tools I’m very happy…
It was amazing tools I’m very happy with Olsa Tools
I didn’t think 4 stars is great.If it…
I didn’t think 4 stars is great.If it was great I would have gave it 5 stars.The slide mechanism catches some ,it is not smooth.
Excellent Quality Product
They provided me with a great price for the product I bought. It is great quality and built well. It was shipped to me very fast. I didn't expect that, but I'm very happy with that.
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