Olympia Removals & Storage Opiniones 

174
•
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Arrived at the time advised. Very quickly loaded all the contents of my house taking care to not damage any items. 4 hour journey and 2 hour wait until the vehicle could be off loaded, all with no co... Ver más

Valorada con 5 estrellas sobre 5

I recently helped my grandmother move property. The gentleman arrived promptly after leaveing her old property. They were kind and courteous. Handiling all her items with care and considerate. Setting... Ver más

Valorada con 5 estrellas sobre 5

I couldn’t recommend Olympia Movers highly enough! From start to finish, the whole team were absolutely fantastic. They were professional, friendly, reliable and incredibly helpful, making what could... Ver más

Valorada con 5 estrellas sobre 5

Wonderfully helpful, went above and beyond. Arrived on time, friendly, caring. Carefully packed and delivered each item to its new room. Highly recommend.

Información sobre la empresa

  1. Empresa de mudanzas

Escrito por la empresa

At Olympia Removals and Storage Group, we have been providing customers with top-quality services for more than 10 years, helping people move house and relocate businesses across the UK with minimum hassle and stress.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

174 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(174)

54 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A very well run company

A very well run company, turned up 20 mins early, done everything we asked with no problems, dismantled and reassembled furniture, removed to brackets from the wall.
Nothing was to much trouble.
Highly recommend.

3 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We recently moved from Hampshire to…

We recently moved from Hampshire to Kent and hired Olympia for the move- overall great communication & competitive prices, Bill was amazing in organising everything and liaising with the guys that did the packing, loading and move. The guys were also very polite, good energy too they really made this experience less stressful- highly recommend

25 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

"We used Olympia packing and removal…

"We used Olympia packing and removal service and we would definitely use again. The crew were professional and friendly, and made the stress of moving a good experience. Nothing was too much trouble for them and very economical as well. Thumbs up.

28 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

What can I say from the moment I spoke to bill it was easy and plain sailing booking the move and payment very easy, bill answered all my questions and even with all our changes, they couldn’t have been more accommodating and it was a big move from one end of the country to the other and nothing was to much trouble, even with a storage locker involved!!! The men were amazing and as quick as whippet and so friendly would definitely 💯 recommend

24 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful experience but nice customer service guy

I dont like to leave negative reviews but I absolutely wouldn’t use this company again. I couldn’t fault Bill and his customer service as he was excellent and a pleasure to deal with, initially that was what kept me from saying this. That being said, the movers themselves were booked for the morning and didn’t turn up until past 1, they damaged not only the fixtures in the house but also a lot of our things - my work equipment was packed safely away in really useful boxes, we heard a crash from outside and all my ceramics has been knocked over and smashed beyond repair. Our bed and wardrobe were badly damaged, they didn’t assist with deconstructing it even though we’d paid for it, and my husband had to do a lot of the rebuilding as I was in a wheelchair after an accident and my husband was injured also this really wasn’t helpful. To top it off they stacked all our belongings into big pile directly in the path to my hospital bed, so when I arrived (I went in last so not to be in the way) I couldn’t even get into our new home or to my medical equipment. The mover wasn’t branded or wearing a shirt, he was sweating like a shower all over our belongings and spitting on the floor both inside, outside and in the truck so we had to clean the underside of everything which was just foul, who does that. They made the move a highly stressful and distressing experience at an already stressful time for us while I’m healing. We’re still unpacking boxes and finding more items broken as time goes on.

15 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Last Minute Move.

My move was very last minute, and these guys made it very quick and stress-less! Bill made the organising really straight forward and was really welcoming from the first phonecall. He was exceptional at keeping in contact with me, even after the move. He wanted to know how it all went and I was happy. I felt like he went the extra mile.
Everything was moved really quickly and they was very efficient and the unloading was done even quicker. I was amazed how quickly and efficiently they got everything in the van. Would not hesitate to use this company again. A good Job Jobbed!

6 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good communication

Good communication. Good price. Arrived exactly on time. Vehicles were not sign written but that doesn’t bother us. On the day guys very relaxed but very professional and very swift without putting us under pressure. Nothing was too much trouble. I would definitely recommend Olympia and will use on my next move if they will have me! Special thanks to Bill who advised me the whole way through and specified exactly the right amount of transport and guys. Moussa, Peter and Mohammed were brilliant.

14 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent communication throughout

Excellent communication throughout, very smooth on the day of the move itself, and treated all our belongings with care. Always stressful to move but Bill and Olympia really took all that away. Highly recommended.

8 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 Experience

The communication, team that came and quote were amazing! My move was made so much easier knowing that I could keep myself free to get stuff done and the guys that came were polite, efficient and super helpful. Will definitely use Olympia’s services again. Thank you!

25 de agosto de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very pleased with the removal overall…

Very pleased with the removal overall just a few disappointing points which added to a stressful day which we all go through on moving day. The van turned up on time but surprised to see a ropy white tatty van as the website shows nice logo vehicles this had a uneasy start as the reflection of the vehicle made me question the service I was going to receive. The removal men were very quiet and seemed miserable when I spoke to one of them and said this is a long trip today he said where are we going so had no idea of a 3 hour trip and when we chatted on unloading they said they don’t know where they are going until day of arrival, i don’t agree with this way of letting the removal men know as on unloading they were completely different seeming much happier and chatty knowing they were heading home.

I didn’t like the pressure of the having to do a screen shot of the payment !! I sent the payment into the account where I paid my deposit but Bill said I had an email saying part of it had to go into another account which I didn’t need on the day of moving as I’m not great with setting up new payees online when I’m under pressure I sent an email with the screenshot and Bill informed me he couldn’t see it so I then sent if via text and kept getting picture message failure I tried this several times…. But kept failing this was taking time up when I’m trying to pack up my final belongings.

Bill was absolutely fantastic trying to help and told me not to worry. My dealings with Bill from the start we’re great he was so helpful, kind and very understanding with getting stressed about a screenshot!! Many thanks Bill 😊

18 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Val L

The move was made so easy by the removal guys. Turned up on time (early actually). They were polite and cheerful. Never thought a house could be packed and unpacked so quickly and efficiently. Thank you to all concerned.

3 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beyond exceptional service from the…

Beyond exceptional service from the team! Bill made it super easy to book and organise, and his team of movers were brilliant in the day! So incredibly efficient, quick, timely, and just generally lovely. Couldn’t recommend them more!

29 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We would use with no hesitation!

A couple of weeks ago Olympia Removals helped us move and we could not be more thankful!

The guys were absolutely amazing from the moment they arrived! They didn't cause any damages and loaded our two bedroom flat within an hour!

We would definitely use them again and would recommend them to anyone!

Thank you again!

14 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never again.

After having discussed with Olympia Removals, emailed a list of what needed to be removed, incl. what furniture needed to be reassembled/assembled, and what needed to be packaged up, moved, and unpacked at destination (kitchen/clothes etc) the sales person quoted me for the job.
I gave them my business and paid a deposit of about 20% immediately.

A few weeks later, at about 17 O'clock the day before the early morning removal, the same sales person called me up and said the director of the company will not agree to do the packing for this price.
I reminded him of the email, our conversations and that he quoted a price that I agreed to, I had not bargined to get this price. I also said -and felt- that calling this late in the afternoon prior an early next morning removal feels dishonest. He gave all kinds of excuses -he had not read my email-, -that I chose them because they were the cheapest but the director won't do it for this price- etc.
He required £300 more (aprox a 30% uplift of quoted price). I had not choice but to pay to get the removal done (which I needed to get done).

I paid the reminding fee (now £300 more) asap as the removal guys showed up the next morning (which was according to our agreement). By courtesy I texted the sales person to say the crew had arrived and that I had wired the money. I then went for a short cycle ride when the sales person called to ask for a screen shot of the payment. I said to him I did not take one but that he will see the money on their bank account. He said he had no access to the company's back accounts. Then he had the guts to say that he's heard all kind of excuses and that a screen shot was needed immediately. This was said by the one who's been acting dishonest to the one who kept to the agreements made! I had to turn back home, enter the IT bank and send him screen shot.

The workmen on the job were polite but they did not unpack at final destination -as was agreed- (left boxes unpacked in most rooms) and broke a glass on a picture frame.

I will never use this company again.

20 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service from start to finish

Fantastic service from start to finish!
Easy process no hassle, was moved out and into new house within 3 hours, highly recommend and really good price too! I was quoted by 3 other removal companies which was 3 times the price we paid with these guys!
Items dismantled and reassembled in the rooms of our choice, cannot recommend enough!
Thank you for making it stress free and affordable

18 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish, Bill's communication and competitive pricing is what won the job overall. I planned the move on behalf of my mother in law who was on her own, the movers turned up on time and helped with the final packing of her stuff. Very patient when waiting for her house to complete with no complaints from the team. Overall, great service, thanks guys.

23 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Omg they pulled it out the bag

Omg they pulled it out the bag. I done a mutual exchange and the company I had booked left behind alot of my things. I got in touch with olympia and last minute they managed to salvage my items and deliver them the same day. Also the men where helpful and so funny that my stress melted away. Thank you Will and team

27 de mayo de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más