Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... Ver más
La empresa ha respondido
Product is good to poor.Sizing is an issue as say a 2XL is really an XL (smaller people in China??). Labels are cut out so what was on the original label cannot be checked. Very strange!!! They w... Ver más
La empresa ha respondido
SHOCKING - do not fall for the FAKE good reviews on facebook or any other site! This company is not based in the UK, I found this out too late. They charged me twice for delivery protection... Ver más
La empresa ha respondido
Ordered two pair of trousers absolutely terrible totally different to what was advertised several emails sent to them to return these ,they refuse to give an return address . Absolutely terrible cust... Ver más
La empresa ha respondido
Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.
Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 99% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ordered two pair of trousers absolutely terrible totally different to what was advertised several emails sent to them to return these ,they refuse to give an return address . Absolutely terrible customer service yet another scam of a company. If I could give 0 stars I would . Have now gone to paypal to assist . Avoid any facebook advertisements they are usually a scam

Respuesta de Olyndra London
Items arrived after 3 weeks if not longer. There is no way to return an item. I have sent email after email with no response what so ever. If I could give this company 0 stars then I would. They are NOT based in the UK. Just another cheap crap company from China. Do not order from them. I don't know how Facebook can let them advertise. They need to do more to get scam companies like this off the internet.

Respuesta de Olyndra London
Shoddy poorly made shoes, with no realistic recourse on the alleged guarantee.
Absolute sharks, beware, totally disingenuous.

Respuesta de Olyndra London
“I have already contacted your customer service several times and provided all the details regarding my order and the condition in which it was received. I have also explained that I am not satisfied with the solutions offered. I therefore do not believe it is reasonable to ask me to contact customer service again without providing a concrete solution.”

Respuesta de Olyndra London
Another scam company that don’t deliver the goods. Tracking shipment is pointless as it always says on your way to be delivered. Don’t get conned by the adverts on social media and the obvious paid reviews and replies. Companies like this should be banned!

Respuesta de Olyndra London
This is my second review for Olyndra London, You will see that my first one was reasonably positive. My second one is not!!
My original order for a couple of pairs of trainers was reasonably well executed. I knew not to expect quick delivery but was pleasantly surprised when they arrived. They were nice quality for the money (let’s appreciate that you get what you pay for!!) and so I went ahead and purchased same for my husband - which is where the problems started. It appeared that the delivery got as far as the local courier but that the door number was incorrect and so delivery was refused. So presumably the parcel was returned to sender. After that nothing. Although the regular offers kept coming (which I think I have now managed to stop)? no further response from the company, I wouldn’t call them crooks - they just don’t seem to have the backup to market what appears to be reasonable products. Shame.

Respuesta de Olyndra London
Father fell for this scam via Facebook. The UK Government, Facebook, UK ISP's and Trading Standards are all accountable. They should work together to remove these unethical entities from the internet so no more vulnerable users are conned. The item will soon be shipped to Trading Standards. Hopefully they investigate.

Respuesta de Olyndra London
I have emailed them many times with zero response, I will just have to claim against my credit card and hope for a refund.

Respuesta de Olyndra London
As everyone else finds out they are not based in London or even the UK. I ordered 3 pairs of shoes after waiting over 2 weeks the postman stood at my door with a split bag from top to bottom, 2 pairs of shoes somehow made it the 3rd were lost somewhere between China and the UK, I had the option to refuse delivery or sort it out via the right channels, I elected to accept as I'd waited so long and to be fair the shoes are ok but fighting through to customer services is a different matter. After weeks of ignored emails I got of some dodgy picture with some bags of shoes by a computer keyboard as way of proof they had posted them their end. The flimsy bag and multiple people handling it from China flying to the uk going through Customs to arrive at my door took it's toll but instead of a gesture of sending me another pair out they choose to offer me 75% of another purchase of the shoes I'd already brought. Well no thank you, and dont even bother typing to contact customer services to sort it out as I have and you've done nothing to rectify the problem.
They obvisouly cant read either thus the reply

Respuesta de Olyndra London
Actually zero they take youre money , nothing has ever arrived , they send you fake tracking saying shoes are delivered when they are not 5 weeks no shoes , no refund , paypal useless to get refund , complete scam do not use , awful customer services , based in China not UK like advertised , steer clear!

Respuesta de Olyndra London
I like the shoes I ordered. Comfortable, reasonably priced and attractive color. I will order another pair soon

Respuesta de Olyndra London
What ever you do avoid this company like the plague...the shorts I ordered came and I honestly thought it was April the 1st....they didn't even come close to what I had ordered should have been 38 waist they were more like 48 waist they went down to my shins in length the material was a cheap synthetic and awfull. The general quality was a total disgrace even the colour was wrong ....I'm trying for a full refund but I'm not optimistic as I can't get a return delivery Address. The general consensus is that they are a cheap Chinese import using a London advertisement. It should not be rocket science to send a parcel back and get a full refund I've done this in the past obviously from reputable companies if I could have given zero stars I would have done I've obviously made a bad choice on my online shopping on this occasion I suppose you live and Learn

Respuesta de Olyndra London
Beware of FRAUDSTERS -

Respuesta de Olyndra London
I ordered a pair of shoes. They arrived after 2 weeks. They were appalling in quality...cheap and nasty. I expected the normal free return for clothes etc but was told that I would have to pay for tracked postage to China ! More than the value of the shoes. After posting this review, I was contacted by Olyndra who confirmed all I have written. The worst online experience ever!

Respuesta de Olyndra London
I ordered a pair of shoes and paid an extra £2.99 for 24 hour dispatch and was charged twice for 'parcel protection' another £4.78
Four days later I'm still waiting for my shoes and have been told that dispatch won't be for another couple of days.
Like previous reviewers, I was led to believe that the business is located in the UK, which it clearly isn't
I very very disappointed and feel like I've been ripped off.

Respuesta de Olyndra London
Fabulous quality, fantastic customer services. Would highly recommend.

Respuesta de Olyndra London
Goods are fine quality, Please can you put a size chart on your site ?? and i have made this comment B4 Please,Please do something about Delivery times !!! beginning to to think your Wearhouse is not in UK, Delivery time of 2+ weeks or more ?? You can do a lot better i'm sure, Note we are in the 21st century 2 to 3 days is now the norm, with some offering same day !! So please do something about it !! This is letting you down.

Respuesta de Olyndra London
The quality of the products is excellent. My only gripe is that delivery tends to be slow, typically a couple of weeks.

Respuesta de Olyndra London
Ordered 2 pairs of shoes believing they were based in London but took weeks to arrive. Unfortunately they were to wide a fit and i sent 6 emails asking about returning them, I eventually got a reply after another 3 weeks, even though they were happy tp still keep sending me details of other items which i replied to for an answer. Eventually i got a reply which said, I have now ran out of time to return them. I will just donate to charity and advise anyone to be very cautious

Respuesta de Olyndra London
Ordered goods was charged £2.99 extra for fast delivery and £2.99 extra for fast processing, goods took 12 days to arrive .

Respuesta de Olyndra London
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.