Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... Ver más
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Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... Ver más
La empresa ha respondido
Product is good to poor.Sizing is an issue as say a 2XL is really an XL (smaller people in China??). Labels are cut out so what was on the original label cannot be checked. Very strange!!! They w... Ver más
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SHOCKING - do not fall for the FAKE good reviews on facebook or any other site! This company is not based in the UK, I found this out too late. They charged me twice for delivery protection... Ver más
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Ordered two pair of trousers absolutely terrible totally different to what was advertised several emails sent to them to return these ,they refuse to give an return address . Absolutely terrible cust... Ver más
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Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.
Reino Unido
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BEWARE BEWARE BEWARE BEWARE
Their name is very misleading. This is a China based company. If you are not happy with any Olyndra London items, for a full refund you will be given no other choice but to post them recorded delivery to China at your expense!!! There is no one to talk to and any email you send takes days to be answered. Appalling customer service as there is none!!!

Respuesta de Olyndra London
I want to write a review and I have been taken here? I would like someone to contact me please.

Respuesta de Olyndra London
Ordered some shoes, London in the company name…naively made the assumption UK based.
still waiting, no communication.
China company, tantamount to fraudulent advertising.
Avoid at all costs, will waste your money

Respuesta de Olyndra London
Avoid full stop!
Shoes were too small. Contacted them same day, took a week to reply, I replies, took another week to reply, so on and so on. Now I'm not eligible for full refund apparently, 75% store credit only. I asked for the store credit, took another week to reply, offering me credit again, still haven't receive details on how to use store credit. Avoid like the plague!

Respuesta de Olyndra London
I ordered a woman's puffa coat in Burgundy, the description said Burgundy but the photo in the ad showed Pink, so I took it as I would receive a Burgundy coloured coat, but when it eventually arrived it was Pink. The coat looks like it was a branded item but the brand label appears to have been cut off. Also, it took 10 days to arrive despite the ad saying around 5 business days. I certainly won't be ordering anything else from Olyndra London. Another thing, the delivery said it would arrive by Yodel, but I couldn't track it, when I eventually got tracking it turned out to be delivered by Evri and came from China. The coat itself seems alright, but I've not worn it out yet, time will tell!

Respuesta de Olyndra London
Shoes arrived this afternoon, in a bag note box. Typical China cheap outlets it took almost 15 days to arrive. Company does not answer emails. It doesn’t want to read it’s a joke even the other Chinese company beginning with T delivers quicker and has better updates as to where the shipment is. When you are purchasing the shoes you’re supposed to have an option for express delivery. I didn’t take it but I was charged for it all the same. I’ve complained and they have ignored nowhere in the for the shoes suggested that they were coming from China and yes, at the price I should know better either way don’t don’t trust this company. I won’t be buying again from them. It’s very disappointment people beware.

Respuesta de Olyndra London
Avoid like the plague, goods arrive with no returns labels. You have to email them as to how you return good, but they take a minimum of 5 days to respond. Returns are at your cost so although they claim to be in London I don’t think so. Returns can end up costing more to be sent than the goods cost.

Respuesta de Olyndra London
Would give zero if possible. the item seemed stuck at couriers and never delivered or refunded. Had a string of emails with someone called ClaireM - Store Manager. Quite polite but they finally stopped as they couldn't deliver and no product was ever received or refund given. Thank Goodness - it wasn't a lot of money. I had never had that experience before.
I wish I had looked at Money Expert page beforehand.
"Online reviews for Olyndra London are overwhelmingly negative, with customers frequently reporting issues such as very long delivery times, poor-quality clothing, and incorrect sizing. Many reviewers also state that the company is unresponsive to customer service inquiries, does not deliver items as advertised, and that returns must be sent to China at the customer's expense. It appears to be a scam or a company that uses deceptive marketing by claiming to be based in London while shipping from China."

Respuesta de Olyndra London
The shorts were not any thing like advertised wrong material it was a cheap horrible material nothing like it looked I expected a cotton material not the horrible nylon material sent will not be ordering from them again

Respuesta de Olyndra London
I ordered and received two pairs of shorts which although a size larger than I would normally request, (following their size chart details, I ordered 3XL instead of 2XL) they were still too small.
Contacted their customer services requesting return details. Thought it was strange that you have to do this.
My return request was made well within their stipulated 14 day return policy. There was a reply, but they still didn’t send me any return details, just an offer of 75% value of goods if I’d like to order something else, which I most certainly don’t!
I’ve sent two further emails requesting a 100% refund but not received any reply.
Their ‘just reach out’ if you want to return something just doesn’t happen!
Usually, it’s easy to return goods and receive a full refund, but with this company it’s proving to be impossible.
Strange too that they say you have to contact them for return details.
I will never order anything from them again.

Respuesta de Olyndra London
AVOID THIS COMPANY
absolute sharks, took ages to arrive only to find leather shoes were plastic, sizing completely wrong and absolutely no contact when trying to return

Respuesta de Olyndra London
The shoes arrived yesterday.
I love them. Very comfortable. Having never bought shoes online before, it's a welcome experience.
Many thanks.

Respuesta de Olyndra London
I bought these shoes for my holiday and wore them straight from the off. No socks and walked all over the moors and Tors of Dartmoor Devon. Wonderful shoes ,comfy and roomy. Am thinking of buying another pair

Respuesta de Olyndra London
Great olive size 11 shoes, very comfortable and supportive and lovely to walk in. Love the olive green colour, laced up and stretchy laces, just pop the shies on like slip ons. Fantastic.

Respuesta de Olyndra London
Shoes appear good quality at a reasonable price . Now I see that from the reviews delivery is from China the fortnight delivery is slower than Aliexpress. However the shoes are comfortable and appear reasonable quality and good construction . No labels inside .

Respuesta de Olyndra London
Paid extra for priority delivery - item took 14 days to arrive. Complained and asked for refund of fee paid. Was advised the cost was for priority processing and not delivery, so refused to refund.
Also advertise as Olyndra London, indicating that shoes despatched from London, when in fact they are sent from Europe hence the delay in receipt.
This is all false and misleading advertising, and will definitely not be ordering again.
Very poor service and should be avoided.

Respuesta de Olyndra London
Just another company dropshipping from China but projecting a British face. Ordered shoes for my Mum 10 days ago and as soon as I saw the 17 track link I knew they where coming from China, been 10 days and they're still not even with Yodel yet. Don't be conned buy from companies that have stock in the UK and have oversight of the quality of the products they sell.

Respuesta de Olyndra London
REVIEWS FIRST ALWAYZ IF ITS CHEAP ITS FROM CHINA
I thought this CHINISE CRAP was sorted as its all FAKE REVIEWS AND ADVERTISING????
DO NOT BUY FROM OLYNDRA THANK GOD I NEVER REVIEWS FIRST AND FORMOST

Respuesta de Olyndra London
I purchased a pair of shoes but they were too wide. I contacted customer service for details how to return but they replied for me to keep them and I can have 75% of the value of the shoes off my next order. I replied again asking for details to return them so I can have a full refund but now they won’t reply to my emails.
Steer clear of them!

Respuesta de Olyndra London
I ordered a pair of trainers that were heavily marketed on Facebook ( that on its own should have been a warning ) . The Trainers were £24 ( another warning ) ….. the receipt showed a charge for priority despatch and a charge for priority postage - twice! Finally although Olyndra pretended to be a physical shop in London the product appears to be coming from China 🤬. A week later nothing has arrived- frankly, I’ve written it off ( they keep the sums small - so “customers “ decide the hassle isn’t worth it!
BEWARE
I have “approached” customer services several times - instead of refunding the double charging they say it’s impossible!

Respuesta de Olyndra London
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