Olyndra London Opiniones 

1685
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Product is good to poor.Sizing is an issue as say a 2XL is really an XL (smaller people in China??). Labels are cut out so what was on the original label cannot be checked. Very strange!!! They w... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

SHOCKING - do not fall for the FAKE good reviews on facebook or any other site! This company is not based in the UK, I found this out too late. They charged me twice for delivery protection... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ordered two pair of trousers absolutely terrible totally different to what was advertised several emails sent to them to return these ,they refuse to give an return address . Absolutely terrible cust... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

2 mil opiniones

5 estrellas
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1 estrella

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1,6

Todas las opiniones

(1685)

1487 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

BEWARE BEWARE BEWARE BEWARE

BEWARE BEWARE BEWARE BEWARE
Their name is very misleading. This is a China based company. If you are not happy with any Olyndra London items, for a full refund you will be given no other choice but to post them recorded delivery to China at your expense!!! There is no one to talk to and any email you send takes days to be answered. Appalling customer service as there is none!!!

23 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re sorry for the concerns raised regarding your experience. Please contact our customer support team with your order details so we can assist and address your concerns.

Valorada con 1 estrellas sobre 5

I want to write a review and I have…

I want to write a review and I have been taken here? I would like someone to contact me please.

26 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re sorry for the confusion and for any difficulty you had trying to leave a review. Please contact our customer support so we can assist you directly.

Valorada con 1 estrellas sobre 5

Ordered some shoes

Ordered some shoes, London in the company name…naively made the assumption UK based.

still waiting, no communication.

China company, tantamount to fraudulent advertising.

Avoid at all costs, will waste your money

12 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re very sorry for the confusion regarding your order. Please provide your order information so our customer support can help resolve this as quickly as possible.

Valorada con 1 estrellas sobre 5

Avoid full stop!

Avoid full stop!
Shoes were too small. Contacted them same day, took a week to reply, I replies, took another week to reply, so on and so on. Now I'm not eligible for full refund apparently, 75% store credit only. I asked for the store credit, took another week to reply, offering me credit again, still haven't receive details on how to use store credit. Avoid like the plague!

1 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re sorry for the trouble with your order. Please reach out to our customer support with your order details so we can assist with the store credit and provide guidance on using it.

Valorada con 1 estrellas sobre 5

I ordered a woman's puffa coat in…

I ordered a woman's puffa coat in Burgundy, the description said Burgundy but the photo in the ad showed Pink, so I took it as I would receive a Burgundy coloured coat, but when it eventually arrived it was Pink. The coat looks like it was a branded item but the brand label appears to have been cut off. Also, it took 10 days to arrive despite the ad saying around 5 business days. I certainly won't be ordering anything else from Olyndra London. Another thing, the delivery said it would arrive by Yodel, but I couldn't track it, when I eventually got tracking it turned out to be delivered by Evri and came from China. The coat itself seems alright, but I've not worn it out yet, time will tell!

17 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re sorry the coat did not meet your expectations and for the delivery confusion. Please contact our customer support with your order details so we can assist.

Valorada con 1 estrellas sobre 5

Shoes arrived this afternoon

Shoes arrived this afternoon, in a bag note box. Typical China cheap outlets it took almost 15 days to arrive. Company does not answer emails. It doesn’t want to read it’s a joke even the other Chinese company beginning with T delivers quicker and has better updates as to where the shipment is. When you are purchasing the shoes you’re supposed to have an option for express delivery. I didn’t take it but I was charged for it all the same. I’ve complained and they have ignored nowhere in the for the shoes suggested that they were coming from China and yes, at the price I should know better either way don’t don’t trust this company. I won’t be buying again from them. It’s very disappointment people beware.

25 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We’re sorry to hear about the delay and your experience with your order. Please reach out to our customer support so we can assist and address this promptly.

Valorada con 1 estrellas sobre 5

Avoid like the plague

Avoid like the plague, goods arrive with no returns labels. You have to email them as to how you return good, but they take a minimum of 5 days to respond. Returns are at your cost so although they claim to be in London I don’t think so. Returns can end up costing more to be sent than the goods cost.

21 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We’re sorry for the trouble with your order. Please contact our customer support with your order details so we can help resolve this quickly.

Valorada con 1 estrellas sobre 5

Would give zero if possible - Never received anything

Would give zero if possible. the item seemed stuck at couriers and never delivered or refunded. Had a string of emails with someone called ClaireM - Store Manager. Quite polite but they finally stopped as they couldn't deliver and no product was ever received or refund given. Thank Goodness - it wasn't a lot of money. I had never had that experience before.
I wish I had looked at Money Expert page beforehand.

"Online reviews for Olyndra London are overwhelmingly negative, with customers frequently reporting issues such as very long delivery times, poor-quality clothing, and incorrect sizing. Many reviewers also state that the company is unresponsive to customer service inquiries, does not deliver items as advertised, and that returns must be sent to China at the customer's expense. It appears to be a scam or a company that uses deceptive marketing by claiming to be based in London while shipping from China."

22 de junio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We're sorry that your order did not arrive. Please provide your order details to our customer support so we can assist and help resolve this as quickly as possible.

Valorada con 1 estrellas sobre 5

The shorts were not any thing like…

The shorts were not any thing like advertised wrong material it was a cheap horrible material nothing like it looked I expected a cotton material not the horrible nylon material sent will not be ordering from them again

25 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re sorry the shorts were not as expected. Please contact our customer support with your order details so we can assist with a resolution.

Valorada con 1 estrellas sobre 5

Seems impossible to get a refund

I ordered and received two pairs of shorts which although a size larger than I would normally request, (following their size chart details, I ordered 3XL instead of 2XL) they were still too small.
Contacted their customer services requesting return details. Thought it was strange that you have to do this.
My return request was made well within their stipulated 14 day return policy. There was a reply, but they still didn’t send me any return details, just an offer of 75% value of goods if I’d like to order something else, which I most certainly don’t!
I’ve sent two further emails requesting a 100% refund but not received any reply.
Their ‘just reach out’ if you want to return something just doesn’t happen!
Usually, it’s easy to return goods and receive a full refund, but with this company it’s proving to be impossible.
Strange too that they say you have to contact them for return details.
I will never order anything from them again.

25 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

we’re sorry the shorts did not meet your expectations. Please contact our customer support with your order details so we can assist you promptly.

Valorada con 1 estrellas sobre 5

AVOID THIS COMPANY

AVOID THIS COMPANY
absolute sharks, took ages to arrive only to find leather shoes were plastic, sizing completely wrong and absolutely no contact when trying to return

22 de mayo de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re sorry to hear about the issues with your shoes. Please contact our customer support with your order details so we can assist you promptly.

Valorada con 4 estrellas sobre 5

The shoes arrived yesterday

The shoes arrived yesterday.
I love them. Very comfortable. Having never bought shoes online before, it's a welcome experience.
Many thanks.

22 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re glad to hear your shoes arrived and that you’re happy with them. Thank you for your feedback and for choosing us.

Valorada con 5 estrellas sobre 5

I bought these shoes for my holiday and…

I bought these shoes for my holiday and wore them straight from the off. No socks and walked all over the moors and Tors of Dartmoor Devon. Wonderful shoes ,comfy and roomy. Am thinking of buying another pair

15 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re delighted that you enjoyed your shoes on your holiday. Thank you for sharing your experience and for choosing us again.

Valorada con 5 estrellas sobre 5

Great olive size 11 shoes

Great olive size 11 shoes, very comfortable and supportive and lovely to walk in. Love the olive green colour, laced up and stretchy laces, just pop the shies on like slip ons. Fantastic.

16 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re glad to hear your shoes are comfortable and supportive. Thank you for your feedback and for choosing us again!

Valorada con 4 estrellas sobre 5

Probably worth the wait .

Shoes appear good quality at a reasonable price . Now I see that from the reviews delivery is from China the fortnight delivery is slower than Aliexpress. However the shoes are comfortable and appear reasonable quality and good construction . No labels inside .

23 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re glad to hear the shoes are comfortable and met your expectations. We appreciate your feedback regarding the delivery time.

Valorada con 1 estrellas sobre 5

Misleading Advertising and poor service

Paid extra for priority delivery - item took 14 days to arrive. Complained and asked for refund of fee paid. Was advised the cost was for priority processing and not delivery, so refused to refund.
Also advertise as Olyndra London, indicating that shoes despatched from London, when in fact they are sent from Europe hence the delay in receipt.
This is all false and misleading advertising, and will definitely not be ordering again.
Very poor service and should be avoided.

23 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re sorry for the inconvenience with your order and the delivery timing. Please reach out to our customer support so we can discuss a suitable resolution.

Valorada con 1 estrellas sobre 5

Just another company dropshipping from…

Just another company dropshipping from China but projecting a British face. Ordered shoes for my Mum 10 days ago and as soon as I saw the 17 track link I knew they where coming from China, been 10 days and they're still not even with Yodel yet. Don't be conned buy from companies that have stock in the UK and have oversight of the quality of the products they sell.

23 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re sorry for the delay in receiving your shoes and the confusion about their origin. Please reach out to our customer support with your order info so we can assist further.

Valorada con 1 estrellas sobre 5

REVIEWS FIRST ALWAYZ IF ITS CHEAP ITS…

REVIEWS FIRST ALWAYZ IF ITS CHEAP ITS FROM CHINA
I thought this CHINISE CRAP was sorted as its all FAKE REVIEWS AND ADVERTISING????
DO NOT BUY FROM OLYNDRA THANK GOD I NEVER REVIEWS FIRST AND FORMOST

23 de julio de 2026
Opinión espontánea
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Respuesta de Olyndra London

We appreciate your feedback and understand your concerns. Please contact our customer support with your order details so we can help address this promptly.

Valorada con 2 estrellas sobre 5

Return/refund unavailable

I purchased a pair of shoes but they were too wide. I contacted customer service for details how to return but they replied for me to keep them and I can have 75% of the value of the shoes off my next order. I replied again asking for details to return them so I can have a full refund but now they won’t reply to my emails.
Steer clear of them!

17 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

we’re sorry for the trouble with your order. Please contact our customer support with your order details so we can assist with a resolution.

Valorada con 1 estrellas sobre 5

Scam ……

I ordered a pair of trainers that were heavily marketed on Facebook ( that on its own should have been a warning ) . The Trainers were £24 ( another warning ) ….. the receipt showed a charge for priority despatch and a charge for priority postage - twice! Finally although Olyndra pretended to be a physical shop in London the product appears to be coming from China 🤬. A week later nothing has arrived- frankly, I’ve written it off ( they keep the sums small - so “customers “ decide the hassle isn’t worth it!

BEWARE

I have “approached” customer services several times - instead of refunding the double charging they say it’s impossible!

15 de julio de 2026
Opinión espontánea
Logotipo de Olyndra London

Respuesta de Olyndra London

We’re sorry to hear about the issue with your trainers. Please reach out to our customer support with your order info so we can help resolve this promptly.

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