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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hotel was good and staff exceedingly helpful. Rooms small but adequate. Show was brilliant. Information very clear.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

In brief: Hotel changed at last minute, unable to reach hotel before event due to road closure as Triathlon taking place. Therefore unable to freshen up. Spent 8hours on the coach due to unnecessary p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The bus driver Denise was exceptional,nice steady driver,handled the coach very well,was very clear on instructions,nice personality

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a lovely couple of nights staying at the Stamford Bridge Hotel, situated at the Chelsea Football ground. Well appointed rooms with Tv, coffee/tea making facilities. Breakfast was included, whi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Operador de excursiones
  2. Empresa de autobuses y autocares

Escrito por la empresa

Omega Breaks specialise in offering a range of exciting London coach breaks and niche astronomy tours, including our iconic Northern Lights flights. Our buying power and long-standing relationships with theatre and event companies mean we are able to secure great prices for tickets across a range of popular West End musicals, attractions, events, shows and concerts across London. Omega is committed to making travel easy, affordable and fun.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

556 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

The hotel was very good

The hotel was very good. The drivers were so polite and very accommodating. Some of the best drivers we’ve had.

2 de julio de 2025
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Respuesta de Omega Breaks

We're happy to hear that you enjoyed your experience at the hotel. We appreciate your kind words regarding our drivers' politeness and accommodation.

Valorada con 5 estrellas sobre 5

LONDON THEATRE EXPERIENCE

Just booked again with omega go to see Mamna Mia The sales team were very polite and helpful .The they had good knowledge of the trip and took time to explain any queries we had before we booked.ĺ

1 de junio de 2025
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Respuesta de Omega Breaks

We're happy to hear that our sales team was polite and helpful when you booked to see Mamma Mia again. We appreciate your positive feedback and are glad the team met your needs.

Valorada con 5 estrellas sobre 5

Very helpful and found the trip I…

Very helpful and found the trip I wanted. Thank you

7 de mayo de 2025
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Respuesta de Omega Breaks

Thank you for taking the time to leave your review and happy to hear that we could help when you called.
Best wishes, Carolyne

Valorada con 5 estrellas sobre 5

Relaxing stress free break

We had a lovely time on our trip to Birmingham to see Torville and Dean .
Coach driver was friendly kept us informed .
Hotel was nice with plenty of options for our breakfast it was quite a way out from the venue though.
Only criticism would be due to the early drop of in Birmingham on Sunday nothing was open in the Bullring .
Would definately travel with you again .

7 de mayo de 2025
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Respuesta de Omega Breaks

Thank you for taking the time to write a review - we are so happy you enjoyed your trip to see Torvill & Dean. We take your point about the opening times at the Bullring. We hope to see you again on one of our trips soon.
Kind regards, Carolyne

Valorada con 5 estrellas sobre 5

Spoke to a very friendly and…

Spoke to a very friendly and knowledgeable Sadie. Excellent customer service

14 de abril de 2025
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Respuesta de Omega Breaks

Thank you so much Mrs Gardner for such positive feedback. Kind regards, Helen

Valorada con 4 estrellas sobre 5

Great deal

Felt like we were not in the main hotel as we were ‘ upgraded’ to another building. Hotel basic but clean and comfortable and good breakfast. Really good position to get into centre of London

6 de abril de 2025
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Respuesta de Omega Breaks

Many thanks for letting us know. Kind regards, Helen

Valorada con 5 estrellas sobre 5

My northern lights evening

My northern lights evening was more than just looking for the lights. Pete’s knowledge was outstanding & he told us all about what we were seeing in the nights sky. I really enjoyed my trip. It was well thought out & I would consider doing it again.

26 de marzo de 2025
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Respuesta de Omega Breaks

Fantastic to read many thanks for letting us know .So glad you had a wonderful time.

Valorada con 4 estrellas sobre 5

Expert talk before trip

Expert talk before trip was excellent, flight good, saw loads of constellations, Mars and Neptune and flew for 45 minutes in and around the aurora but unfortunately no reactions so no bursts of colour

28 de marzo de 2025
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Respuesta de Omega Breaks

Many thanks for your feedback; glad you had a good time but sorry no lights this time. Kind regards Helen

Valorada con 4 estrellas sobre 5

northern lights flight

the northern lights flight was very good Pete Lawrence was excellent as our host , we did see the lights which were amazing, I would recommend doing this.

27 de marzo de 2025
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Respuesta de Omega Breaks

That's great to hear, many thanks for your positive review !

Valorada con 5 estrellas sobre 5

Really good experience

This was a brilliant deal.👍 The hotel in Chelsea football ground - Stamford Bridge - was perfect- clean tidy nice breakfast and little bar area . Plus the ticket for Hamilton was in a really good seat. All went wonderfully - really pleased with my 18-year-old granddaughter‘s Christmas present.

29 de marzo de 2025
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Respuesta de Omega Breaks

That's great to hear Mr Bennett. So glad you had a wonderful time.

Valorada con 3 estrellas sobre 5

Plan to enjoy the stars, aurora may be a bonus

First: we enjoyed the experience. Next, we can suggest ways to improve it.
Because we had to travel by train, it was a panic for us to find that lecture was a long way from airport -expensive taxi back to hotel late at night needed.
Lecture was very interesting but presenter should have checked equipment (sound and powerpoint) beforehand - sound got fixed but most of slides (bottom half) invisible from halfway up room - screen too low.
We realise why presenter then and during flight kept noting that seeing northern lights dependent on nature and might not be visible -it did get boring -but in fact our trip and from other previous photos, it seems they seldom get beyond an arc of greenish grey. However, the stars were truly fantastic , as was the organisation of viewing and commentary. For those not familiar with constellations and how to spot stars, would recommend a bit of advance homework. Maybe presenter could send in advance or give at lecture some handouts with diagrams of constellations because names, eg Orions Belt etc, don't really help with identification. Hotel for presentation (and where we stayed because of late finish) was a bit basic, see lecture equipment above, and staff a bit lackadaisical but it sufficed for price/in an emergency.
We did note that we both needed assistance at airport. On way out, it was great - very helpful. On return it was hopeless, possibly the airport's lack of staff late at night but there was no help from the Omega team, only left to aircrew to get us down from plane, then there were two wheelchairs for 6 people.
We fortunately booked our trip through Travelzoo and so were less annoyed by the problems than those who paid twice the price. Many friends have enquired about trip as keen star watchers- we have had to provide a plus and minus commentary.

26 de marzo de 2025
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Respuesta de Omega Breaks

Many thanks indeed for your detailed review, albeit not all positive. You have made many suggestions which I have passed on to the Product Manager to review. With kind regards, Helen

Valorada con 3 estrellas sobre 5

First night in hotel in Reykjavik given…

First night in hotel in Reykjavik given wrong directions into town so ended up walking a long way and then staying in a deserted hotel bar all evening. Food passable but not great.
Good trips out but could have done with more time in places of great interest and less in those that weren’t.

31 de marzo de 2025
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Respuesta de Omega Breaks

Thank you for your feedback, albeit not all positive. Helen

Valorada con 5 estrellas sobre 5

Great 2 nights at the Stamford Bridge…

Great 2 nights at the Stamford Bridge Hotel with tickets for Hamilton. Everything was very good, hotel was easily accessible from Fulham Broadway tube station and there was a bus stop just outside. Staff at the hotel were friendly and helpful. Breakfast which was included was excellent, great selection to choose from.
Our seats at Hamilton were in the stalls and we had a great view. Great value trip.

20 de marzo de 2025
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Respuesta de Omega Breaks

That's great to hear you had such a good time watching this wonderful show. Kind regards, Helen

Valorada con 5 estrellas sobre 5

Great theatre trip

Good information provided, hotel was great, theatre ticket seats were great all in all great value for money.

11 de marzo de 2025
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Respuesta de Omega Breaks

Great to hear - thank you !

Valorada con 5 estrellas sobre 5

The most magical experience ever

I did the northern light flight back in November 2024 and I enjoyed every part of it I will highly recommend their northern light flight experience

28 de noviembre de 2024
Opinión espontánea
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Respuesta de Omega Breaks

Thank you for taking the time to leave your review - many thanks! Monica

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