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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Easy, fast application and payout, however they performed a hard credit check on my first application despite them claiming they only do a soft search so borrowing with Ondal perhaps is not idea... Ver más

Valorada con 5 estrellas sobre 5

I unexpectedly needed a short term loan and Ondal helped me with that. No fuss, a few simple questions and I received the funds within minutes of the application. The application itself only to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

No fuss, no hassle, no silly forms and going back and forth, just simply apply for what you need and your sorted in literally seconds, canvas for better service that that now can you, Absolutely b... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I'm giving them four stars because they do help you out but I'm not going to give five stars because of the fact that if you repay early more than once then you will be suddenly declined from applying... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de préstamos
  2. Servicios financieros alternativos
  3. Institución financiera

Sobre Ondal

Escrito por la empresa

24/7 ethical on-line lending. A new breed of financial institution allowing you to borrow only what you need for as long as you need it .

Simple, convenient, transparent and responsible borrowing @ fairly priced services.

Up to x7 cheaper than unauthorised overdrafts from the UK high street bank (Which May 2018)

- Typically costing less the £2 a day
- Money agreed and delivered instantly
- NO Early repayment penalties

www.myfinanceclub.com

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 70% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

DISAPOINTING ONDAL LOANS

I had loans with ONDAL for many months and always paid in full and on-time,now they won't give me a loan after paying all my loans in full previously and on-time,they are saying it is because I failed my credit check this month,how can they pay me loans over many months then suddenly they stop giving me loans because of my credit check,there has never been a missed payment either,I payed them over £450.00 yesterday to clear my loan and now they won't give me another one,so now I am over £450.00 out of pocket because I paid my loan off in full and can't get another loan to help my costs until I pay the new loan off,well done there ONDAL,you have simply had your money in full but are not giving back,well done,I would give you - stars if it existed,terrible service,don't have loans with ONDAL,they are terrible.

11 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Just making sure

Just making sure that Ondal continue to treat people with a total lack of respect and dignity. Pleased to say they still are. They will take you right down to the tenth degree of producing information. You'll have all your details confirmed. You'll get a thumbs up. They'll send you your credit agreement which you'll sign. at that point... They'll decline you. Keep up the good work Ondal.

10 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Can't give less than one star…

Can't give less than one star unfortunately. A group of incompetent charlatans who deliberately make it almost impossible to contact them in the event of a problem. Don't take money on time and then charge you for being late, the list of their incompetent actions is endless! AVOID, I wish I'd starved over Xmas as opposed to dealing with these clowns!!!

3 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not seem to know what they are doing.

I took out a loan with Ondal. When checking my account after it stated loan repayment was due in may, In my email correspondence it had listed a schedule of dates and payments that were to be made. But these payments did not add up to the amount it stated was due in may. I contacted them, with no reply. The first payment date came and payment was made. I then received an email to say I had not paid my loan and they would be adding daily interest. I contacted them again, to get no response.

28 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They will take your sort and account…

They will take your sort and account number then the long number on the card to set up CPA payment then a quick decline. I have reported them to the FCA as you can’t set up CPA until you have accepted application.

25 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ondal is a good choice

Ondal have been very efficient at issuing loans when I most needed them. I would recommend Ondal to anyone who needs a loan from a reputable organisation.

22 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute dog s***

Absolute dog shit!! Had 3 loans all paid on time or before they were due and since then it’s constant declines.

Won’t ever be trying again and will warn people in future not to come to you

PS wouldn’t bother filling the “CONTACT US” form nothing ever happens anyway

22 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Unexpected bill

Unexpected bill. Application took 15 min, literally 15 minutes. Money in the account immediate. No fuss, no extensive proof of this, proof of that.
I am going to choose this company if I ever again need to. Brilliant!

11 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic

Absolutely fantastic company, iv worked for 12 years in the same job im 32, I recently lost my job and had a nervous breakdown then I was signed onto sick pay, I had such bad anxiety about having to ring them about a payment plan but the staff couldn't have been nicer. Extremely understanding with very good options

10 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ondal issued 6 loans to me within a 2…

Ondal issued 6 loans to me within a 2 month period.

After contacting them, they agreed they had irresponsibly lent and agreed to pay compensation.

However, I’m still waiting for the funds to be paid to my account.

*****I can’t stress this enough, if you’ve had multiple loans issued in a short space of time you can file an irresponsible lending claim, and may be entitled to compensation***

***Happy to update review when compensation is paid. However, Ondal is needlessly dragging out the process***

1 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Credit score beware. Repeat hard searches

pays out fast but does a hard search every time and is very bad for credit score unlike competitor sites. This is a use once in an emergency situation. If youre prone to impulsivity and gambling definitely stay away as the application is so fast and instant I can see it being a problem if you have those issues.

8 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I got a loan for 150 paid back the 200…

I got a loan for 150 paid back the 200 on time tried to get another one and got declined

27 de enero de 2026
Opinión espontánea
Logotipo de Ondal

Respuesta de Ondal

Hi Kai,

Thank you for your feedback. We know how frustrating this can be.

Please call us on 0808 812 6577 or use the 'contact us' (https://www.ondal.co.uk/contact-us) page on our website to discuss in detail.

Our hours are:

• 08:30am-19:30pm on weekdays

• 09:00am-16:00pm on Saturdays

• 10:00am-16:00pm on Sundays

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Officially my favourite loan provider

Officially my favourite loan provider. They’re supportive and understanding and have a generous acceptance policy which allows you to choose either paying in monthly instalments or all in one go within a few months with very little interest compared to other companies

28 de enero de 2026
Opinión espontánea
Logotipo de Ondal

Respuesta de Ondal

Hi Shakyira,

Thank you for your kind review!

We're so glad you were happy with our service. This is what we aim for!

Thanks for your feedback, and we hope to see you again soon.

Valorada con 1 estrellas sobre 5

Really bad customer experience mistake…

Really bad customer experience mistake on their system reference dates and complaint was raised, you get asked to email them and you get a very 1 line approach, loan is more or less paid off, you do sign up for high interest, but the interest now supercedes the original interest, dont want to speak to you on the phone wanted to give them the oppurtunity to speak but kept directing me to email so have gone to the ombudsman, i can clearly see there is a IT mistake, 1 phone call is all it takes, but nothing.

23 de enero de 2026
Opinión espontánea
Logotipo de Ondal

Respuesta de Ondal

Hi Benjamin,

Thank you for your feedback and we are sorry to hear that.

We want to give customers the best service we can. Your comments will help us improve.

Please call us on 0808 812 6577 or use the 'contact us' page (https://www.ondal.co.uk/contact-us) on our website to tell us more.

Our hours are:

• 08:30am-19:30pm on weekdays

• 09:00am-16:00pm on Saturdays

• 10:00am-16:00pm on Sundays

We look forward to hearing from you.

Valorada con 1 estrellas sobre 5

I had 2 loans with them always paid on…

I had 2 loans with them always paid on time try to get a 3rd one after a while says declined due to my credit . My credit history was worse when I got the loans then now. So that is just not makes sense

13 de enero de 2026
Opinión espontánea
Logotipo de Ondal

Respuesta de Ondal

Hi Florin,

Thank you for your feedback. We know how frustrating this can be.

Please call us on 0808 812 6577 or use the 'contact us' page (https://www.ondal.co.uk/contact-us) on our website to discuss in detail.

Our hours are:

• 08:30am-19:30pm on weekdays

• 09:00am-16:00pm on Saturdays

• 10:00am-16:00pm on Sundays

We look forward to hearing from you.

Valorada con 1 estrellas sobre 5

Interest so high don't bother

Interest so high don't bother.
Update the reply says it all double what you borrow my god that's insane you borrow 1k you pay back 3k 🤪🤪🤪🤪🤪

13 de enero de 2026
Opinión espontánea
Logotipo de Ondal

Respuesta de Ondal

Hi Alan,

Thank you for your feedback.

Our interest rate complies with Financial Conduct Authority guidelines and is capped so that customers never owe more than twice what they borrowed from us.

Call us on 0808 812 6577 or use the 'contact us' page (https://www.ondal.co.uk/contact-us) on our website if you would like further details.

Our hours are:

• 08:30am-19:30pm on weekdays

• 09:00am-16:00pm on Saturdays

• 10:00am-16:00pm on Sundays

We look forward to hearing from you.

Valorada con 1 estrellas sobre 5

Waste of time

Waste of time . Wouldn’t even give me a chance after entering all of my card details .

8 de enero de 2026
Opinión espontánea
Logotipo de Ondal

Respuesta de Ondal

Hi Jo,

Thank you for your feedback. We know how frustrating this can be.

Please call us on 0808 812 6577 or use the 'contact us' page (https://www.ondal.co.uk/contact-us) on our website to discuss in detail.

Our hours are:

• 08:30am-19:30pm on weekdays

• 09:00am-16:00pm on Saturdays

• 10:00am-16:00pm on Sundays

We look forward to hearing from you.

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