Bean heeft mijn wensen niet kunnen waarmaken ,verder was hij vriendelijk, moest deze reactie plaatsen iruil voor 10 free spins van 0,20euro. En je raad het al 1spin gewonnen winst er van -0,20€, echt... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My account is closed but keep receiving spam emails. If I wanna unsubscribe I have to login, what isn’t possible cause my account is closed. Well fine, then you recieve a 1 star review
La empresa ha respondido
Casino is a fun and real thing and I welcomed a lot of money and the helpful staff there are very good and some of the customers helped me in many things personally! Thank you Casino for making people... Ver más
La empresa ha respondido
Good casino with a great selection of games. Service through the chat is always rapid and responsive. Only downside is the long wait for payouts (usually around 3 to 4 days). Compared to other casi... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Welcome to Onedun online casino, where we prioritize your gaming experience above all else. We understand that when it comes to online gambling, several factors play a crucial role in ensuring your satisfaction. At our casino, we have tailored our services to provide you with the best possible gaming environment, combining exciting games, fast payouts, exceptional customer support, and exclusive VIP privileges. For our most esteemed players who reach the fourth level of our VIP program, we offer a concierge service. Whether you need assistance with booking luxury vacations, arranging special events, or accessing premium rewards, our concierge service is at your disposal. We have established partnerships with prestigious providers to offer you access to exclusive events, VIP experiences, and luxurious perks that are tailored to your preferences.
Información de contacto
, , , Hungría
- support@onedun.com
- onedun.com
3,5
Medio
225 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Thank you for the customer support
1 de enero de 2024
Opinión espontánea
Respuesta de Onedun
Hello there,
We would like to express our sincere gratitude for your kind feedback regarding our customer support.
It is always rewarding to hear that our efforts to provide excellent service have made a positive impact on our valued customers. Your comments serve as a motivation for our team to continue delivering exceptional customer support and to consistently meet and exceed your expectations.
Customer satisfaction is our top priority, and we are committed to ensuring that every interaction with our company is a positive and seamless experience. Your feedback reinforces our belief that we are on the right track, and we will continue to work hard to maintain the high standards that you have come to expect from us.
If you have any further comments, suggestions, or concerns, please do not hesitate to reach out to us. Your input is invaluable in helping us enhance our services and address any areas that may require improvement.
Once again, thank you for taking the time to share your positive experience with us. We appreciate your trust, and we look forward to serving you in the future.
Best regards,
Onedun Casino
Deze casino is nep
Deze casino is nep. De spins zijn verdacht, bonussen zijn slecht, en bedoel dat ik weet dat niet elke bonus goed is, maar bij hun zeer slecht. 2 a 3 euro etc..
De spins kloppen ook niet, veel dode spins, heb het gevoel dat hier iets niet klopt!! Dit is mijn persoonlijke ervaring.
30 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello Brian,
We sincerely apologize for the inconvenience you've experienced. This does not meet the level of service we aim to provide.
If you've encountered issues with any aspect of our casino, we apologize for the inconvenience. We take these matters seriously, and we would like to investigate and address your concerns promptly.
Please reach out to our customer support team with the details of your experience so that we can understand the situation better and work towards a resolution. Your feedback is important to us, and we want to ensure that any issues are resolved to your satisfaction.
Best regards,
Onedun Casino
Respuesta de Onedun
Hello there,
We want to express our sincere appreciation for the positive feedback you shared about your experience with us.
Your kind words about the speed and quality of our support, the game selection, and the efficiency of our services are truly encouraging. We strive to provide a top-notch experience for our players, and your feedback reassures us that we are moving in the right direction.
If you have any further comments, questions, or suggestions, please don't hesitate to let us know. Your insights are valuable to us, and we are committed to continuously improving our services.
Thank you for choosing us. We look forward to providing you with excellent entertainment and service in the future.
Best regards,
Onedun Casino
Thanks lucas for your quick response
27 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello there,
We would like to extend our heartfelt appreciation for taking the time to share your positive feedback with us. Your satisfaction is our top priority, and we are pleased to learn that you had a quick and positive experience with our support team.
Specifically, we want to express our gratitude to Lucas for providing you with prompt assistance. We strive to deliver excellent customer service, and it's rewarding to hear that Lucas met your expectations.
If you have any further feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. We are here to ensure your gaming experience remains enjoyable and seamless.
Thank you for choosing us! We look forward to serving you in the future.
Best regards,
Onedun Casino
Was the best suport i have see in any…
Was the best suport i have see in any casino , fast and the problem Washington resolved... really nice suport ❤️❤️❤️
19 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello Luis,
Thank you for taking the time to share your positive feedback regarding our support team.
We are thrilled to hear that our support team provided you with the best support you've experienced in any casino. Ensuring fast and effective resolution to any issues you may encounter is a top priority for us, and we are delighted to know that you had a positive experience.
Your feedback is invaluable, and if you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to providing you with continued excellent support.
Best regards,
Onedun Casino
Tou a mais de 10 dias para receber o…
Tou a mais de 10 dias para receber o pagamento e nao recebo, sao 100€ e em vez de aceitarem documentos de onde as pessoas trabalham querem documentos de coisas de casa de quem uma pessoa nao paga nada
16 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello Ricardo,
We deeply regret that your recent experience at our casino led you to leave a negative review.
As we can see, your withdrawal request was successfully approved, but we are very sorry that the processing time of the withdrawal request brought you negative emotions, from our side we always try to speed up this process, but due to the large number of requests, unfortunately sometimes it takes longer than expected.
Also, we have sent a nice offer for you to your mail, so we are waiting for your answer, and we will always be glad to see you in our casino!
If you ever have any questions, suggestions, or if there's anything else we can do to make your experience even better, please don't hesitate to reach out.
Best regards,
Onedun Casino
Satisfied
My experience here it’s going great . I’ve play for a short time but I enjoy it. The agents are friendly and nicely, Arno it’s one of them ❤️ Thank you guys🥰
15 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello there,
Thank you for taking the time to share your positive feedback about your experience with us.
We are delighted to hear that your experience here has been going great and that you've enjoyed your time playing. Your mention of our friendly and nice agents, including Arno, is greatly appreciated.
Your satisfaction is important to us, and we value your feedback. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to providing you with continued enjoyment.
Best regards,
Onedun Casino
Lucas it’s a nice guy❤️
I don’t have long time playing here but until now everything its nice ! The agents are really polite and friendly.
15 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello there,
Thank you for taking the time to share your positive feedback about your experience with us.
We are delighted to hear that, although you haven't been playing for a long time, everything has been nice for you. Your mention of our agents being polite and friendly is greatly appreciated.
Your satisfaction is important to us, and we value your feedback. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to providing you with continued positive experiences.
Kind regards,
Onedun Casino
Great help and good bonusses
14 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello Maikel,
Thank you for taking the time to express your positive feedback.
We are thrilled to hear that you received great help and enjoyed our bonuses. Providing excellent assistance and rewarding our players are top priorities for us, and we appreciate your recognition of these efforts.
Your satisfaction is important to us, and we are committed to delivering a top-notch gaming experience. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for being a valued player, and we look forward to providing you with continued excellence.
Best regards,
Onedun Casino
Onedun is a great casino and Leo is a…
Onedun is a great casino and Leo is a great helpful Agent
13 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello there,
Thank you for taking the time to share your positive feedback about our casino and the assistance provided by Leo.
We are thrilled to hear that you find us to be a great casino and that Leo has been a great and helpful agent. Leo is a valuable member of our team, and we will make sure to share your praise with him.
Your satisfaction is important to us, and we appreciate your recognition of the excellent service provided by our team members. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing Onedun Casino, and we look forward to providing you with continued excellence in the future.
Kind regards,
Onedun Casino
He was very kind
13 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello there,
Thank you for taking the time to express your positive feedback regarding our support service.
We are thrilled to hear that you found our support service to be very kind. Providing excellent customer service is a top priority for us, and we appreciate your recognition of our efforts.
Your satisfaction is important to us, and we value your feedback. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to providing you with continued kindness and support in the future.
Best regards,
Onedun Casino
I got very good help from Lucas
I got very good help from Lucas. Hè did a great job
13 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello Patrick,
Thank you for taking the time to share your positive feedback about the assistance you received from Lucas.
We are delighted to hear that Lucas provided you with very good help and did a great job. Lucas is a valued member of our team, and we will make sure to share your praise with him.
Your satisfaction is important to us, and we appreciate your recognition of the excellent service provided by our team members. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to providing you with continued excellence in the future.
Best regards,
Onedun Casino
Great support
Lucas helped me immediately! Amazing support!!!
11 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello there,
Thank you for taking the time to share your positive feedback about our support, particularly Lucas.
We are thrilled to hear that Lucas helped you immediately and provided amazing support. Lucas is a valuable member of our support team, and we will make sure to share your praise with him.
Your satisfaction is important to us, and we are committed to providing the best possible support experience. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Onedun Casino
Helpful customer support from leo
10 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello Theresa,
Thank you for taking the time to share your positive feedback about our customer support.
We are thrilled to hear that Leo has been helpful in assisting you. Your acknowledgment of Leo's support is truly appreciated.
Leo is indeed a valuable member of our support team, and we will make sure to share your praise with him. Positive feedback like yours motivates us to continue providing the best possible service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide an outstanding customer experience.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Onedun Casino
This is a really Nice casino
This is a really Nice casino, alot of games there withdrawl fast under 24 hours. The vip manager markus always there to help. I will give it 10/10.
5 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello Smail!
Thank you for taking the time to share your positive feedback about our casino and the excellent service you received from Markus.
We are delighted to hear that you find our casino really nice, with a wide variety of games and fast withdrawals. Your perfect rating of 10/10 is truly appreciated.
Markus is indeed a valuable member of our team, and we will make sure to share your praise with him. Positive feedback like yours motivates us to continue providing the best possible service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide an outstanding gaming experience.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Onedun Casino
Support
Support is very fast to help you with what ever you need help with ! Fast response and helpful. Thanks Leo
5 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello Jack!
Thank you for taking the time to share your positive feedback about our customer support, particularly the assistance you received from Leo.
We are thrilled to hear that our support is very fast and helpful, providing you with the assistance you need. Your acknowledgment of Leo's fast response and helpfulness is truly appreciated.
Leo is indeed a valuable member of our team, and we will make sure to share your praise with him. Positive feedback like yours motivates us to continue providing the best possible service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide an outstanding customer experience.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Onedun Casino
very helpfull
4 de diciembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello there,
Thank you for taking the time to share your positive feedback.
We are pleased to hear that our assistance has been very helpful to you. Providing excellent support is a priority for us, and your satisfaction is our greatest reward.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide the best possible service to our customers.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Onedun Casino
Great casino
Great casino, fast verification and fast payout. I recommend this casino to Al players ho search an reliable online casino.
28 de noviembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello there,
Thank you for taking the time to share your positive experience with our casino. We are delighted to hear that you find our casino to be great, with fast verification and speedy withdrawals.
Ensuring a reliable and efficient online casino experience is a top priority for us, and we appreciate your recommendation to other players. Your trust in our services is valued, and we are committed to maintaining the high standards that you have come to expect from us.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide an exceptional gaming experience.
Thank you for choosing us, and we look forward to serving you and other players with the same reliability and efficiency in the future.
Best regards,
Onedun Casino
Ich war beeindruckt von Lucas'…
Ich war beeindruckt von Lucas' schneller Hilfe und den tollen Boni auf der Website.
17 de noviembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello Nadine,
Thank you for taking the time to provide feedback on your experience with us. We are delighted to hear that Lucas' quick assistance left a positive impression on you, and we appreciate your acknowledgment of the great bonus on our website.
We strive to deliver excellent service and provide attractive incentives for our valued customers. Your comments encourage us to maintain and enhance these standards.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your satisfaction is our priority, and we look forward to continuing to meet and exceed your expectations.
Best regards,
Onedun Casino
Thank you very much for helping Lucas…
Thank you very much for helping Lucas because the help was quick and effective, I am satisfied with the service
17 de noviembre de 2023
Opinión espontánea
Respuesta de Onedun
Hello there,
Thank you for taking the time to express your feedback regarding the assistance provided by Lucas. We are pleased to hear that Lucas was able to help you quickly and effectively, and we sincerely appreciate your acknowledgment.
Ensuring prompt and efficient service is a priority for us, and it is rewarding to know that we met your expectations. Your satisfaction is important to us, and we are committed to delivering excellent customer service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service.
Best regards,
Onedun Casino
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.