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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Grrrr. I spent ages trying to get the required 2000 points only to have the reward Claim rejected Evidently they are scum Avoid until they get things in order' 1 verify user's id first 2 verify... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently hit a technical glitch (entirely down to me) and ended up locking myself out of the site . One email, problem solved and access enabled . As always, the customer service team rocks !

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Even for my age there are plenty of surveys so the £20 pay out doesn't take too long to reach. I enjoy answering most of them as they are usually well compiled & have had no problem with Onepoll.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have nothing negative to write as my experience has been so good. The surveys I receive are easy and quick and as long as I pick them up in a timely manner I get enough to add to my balance. Also... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Investigador de mercado

Escrito por la empresa

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I recently hit a technical glitch…

I recently hit a technical glitch (entirely down to me) and ended up locking myself out of the site . One email, problem solved and access enabled .

As always, the customer service team rocks !

27 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your reply. Top quality Customer Service is very important to us and its great we could provide that here

Valorada con 5 estrellas sobre 5

Best survey company

Even for my age there are plenty of surveys so the £20 pay out doesn't take too long to reach. I enjoy answering most of them as they are usually well compiled & have had no problem with Onepoll.

28 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Thank you for your help with our research

Valorada con 2 estrellas sobre 5

Ripoff?

Grrrr.
I spent ages trying to get the required 2000 points only to have the reward Claim rejected
Evidently they are scum
Avoid until they get things in order'
1 verify user's id first
2 verify user's bank details
3. Then let them start doing surveys so they don't receive emails bluntly stating*reward rejected*

24 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Your account was put on hold because we found inconsistencies in the information provided. You have been offered the opportunity to provide ID to verify your information but as is your right you have chosen not to do so. As such the account will remain on hold. Not a rip off just quality control to protect the quality of our data

Valorada con 1 estrellas sobre 5

Yet another corrupt lying company

Yet another corrupt lying company. Havent done a survey in a long time due to how rigged, bad and 98% never pay when you get right to the end. Basically making you work for free. Which is a crime. So tryed one on qmee. By the way avoid them like the plague too. Used to be good now just theives. Finish the survey and redirects me to set up an account with these asking for personal details and set up an account complete it 100% and took my time answered honestly and what a surprise an error after completion so they dont have to pay. Then check their site out and its 100% a scam, You didnt want to pay me for that one on qmee as you rigged it to not pay out and then try to force me to join your garbage site. YOUR AS DISHONEST AS THEY COME. I HOPE YOU GET SHUT DOWN! AVOID!!!

23 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review although I think it is worth pointing out we are OnePoll and not Qmee. I am not sure why you are abusing OnePoll, when your issue seems to be with Qmee. We are genuine and not a scam so please contact qmee direct.

Valorada con 5 estrellas sobre 5

No negatives from me

I have nothing negative to write as my experience has been so good.
The surveys I receive are easy and quick and as long as I pick them up in a timely manner I get enough to add to my balance. Also I had a lovely surprise of some bonus points, thank you.

21 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Thanks for your positive comments.

Valorada con 5 estrellas sobre 5

A good site

A good site. I like OnePoll. You get a good variety of topics for the surveys. Different lengths of survey. Payments are made quickly. The odd query I have had is dealt with quickly and efficiently by Rachel. All good!

21 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. It is very gratifying that our members are happy with what we do. We will always keep trying to improve however

Valorada con 5 estrellas sobre 5

Great survey site

Great survey site, survey questions are on a wide variety of topics, and are short and interesting to complete. Rachel from customer services is always helpful and very quick to respond to any queries.

21 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Thank you for your help with our research

Valorada con 4 estrellas sobre 5

Great site for earning a bit of extra…

Great site for earning a bit of extra money, Rachel Knight super helpful and responded quickly to any queries I had.
Would recommend

20 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Thanks for all your help with our research

Valorada con 5 estrellas sobre 5

Great site and customer service

I love this site. Quick and easy surveys which mount up very quickly and any issues are dealt with quickly by customer services. Would definitely recommend.

19 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Thank you for your recommendation, we appreciate it

Valorada con 1 estrellas sobre 5

Avoid at all costs!!!

Avoid this company at all costs. They are unhelpful and refuse to take responsibility for ensuring members are actually paid.

I earned £20, but the payment was sent to an incorrect email address (missing three digits from my ID). Because OnePoll's policy forces you to wait 30 days before you can even ask about a missing payment, I was kept in the dark and had no way of knowing a mistake had occurred until it was too late. The do not send proper confirmation of when money is sent where a person could check this or not.

I had to fight just to get a Transaction ID. Once I had it, I contacted PayPal directly. I did this, last night the first guy said it didn't, today PayPal has officially confirmed that no money reached my account. They also confirmed that because the email OnePoll used is not mine, I have no legal standing to track it—only the sender (OnePoll) can do that.

Rachel from customer service told me to contact paypal and was not helpful and kept blaming me, she knew and knows full well this would happen.

Despite this, OnePoll is refusing to re-issue my money, claiming it’s 'not their problem.' They are blaming a user for a typo that their own system failed to verify against my registered profile. They have my work, and they are now either pocketing the returned funds or not taking responsibility for sending it to the wrong person, this is poor security protocol and possibly breaching numerous laws. Their attitude is disgusting. I am reporting this as a data breach to the ICO and a breach of conduct to the MRS.

20 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. This does sound like an unfortunate situation which is still being investigated by our member services team. You claimed on 16th March and we paid the account shown on the reclaim on the 19th 3 days later. The problem appears to be that an "incorrect" Paypal account was entered in the account to be redeemed to box. The system automatically pays the PayPal address shown on the redemption form. Apparently the redemption address shown is not one you use. When situations like this occur we have to wait 30 days for Paypal to reject the claim and it returns to us. This has not happened and the Transaction ID seems to confirm it was paid. The receipt was sent automatically to the email address linked to the account. The system allows a member to nominate a different PayPal account to receive the redemption. This whole issue is still under investigation and we hope to resolve it shortly.

Valorada con 5 estrellas sobre 5

I have been a member for many years

I have been a member for many years, and find it one of the best survey sites. Enquires are always dealt with quickly.

7 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Thank you for your help with our research

Valorada con 5 estrellas sobre 5

Great site

Great site. Brilliant customer service when you need them. Would highly recommend.

17 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Great customer service is very important to us as we know how valuable our members time is

Valorada con 5 estrellas sobre 5

This survey site Onepoll is a lucrative…

This survey site Onepoll is a lucrative and encouraging platform which pays you for every contribution you made to them....
Keep doing well Onepoll management....

13 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. We value the contribution from all our members

Valorada con 1 estrellas sobre 5

Don't waste your time on this site…

Don't waste your time on this site ..This is a scam Website when I reached the threshold for a reward they rejected my request and blocked my account. Avoid this website at all costs. I spent ages on their surveys for nothing

16 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Given that we pay out around £30K in member incentives every month we are clearly NOT a scam. If you have been blocked then there is a reason. We only reject accounts that we believe may be fraudulent. Contact members@onepoll.com and they will be able to tell you why and assist if possible.

Valorada con 5 estrellas sobre 5

Fantastic customer service

As ever, customer service from Rachel is fantastic. Very prompt response. Dealt with my issue satisfactorily.
I enjoy the surveys from this site immensely.

16 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Fantastic to hear we have provided the level of customer service we strive for and that our members deserve

Valorada con 5 estrellas sobre 5

I had an issue with claiming my reward…

I had an issue with claiming my reward (totally my own fault).

This was resolved immediately following an email.

Excellent service and response time.

14 de abril de 2026
Opinión espontánea
Logotipo de OnePoll

Respuesta de OnePoll

Thank you for your review. If problems do happen we always do our utmost to assist and sort them as quickly as possible

Valorada con 5 estrellas sobre 5

Positive experience

Quick turnaround time and resolution, clarity in instruction, helpful information - overall great customer support!

13 de abril de 2026
Opinión espontánea
Logotipo de OnePoll

Respuesta de OnePoll

Thank you for your review. Great that we could help so promptly and effectively

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