Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Grrrr. I spent ages trying to get the required 2000 points only to have the reward Claim rejected Evidently they are scum Avoid until they get things in order' 1 verify user's id first 2 verify... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently hit a technical glitch (entirely down to me) and ended up locking myself out of the site . One email, problem solved and access enabled . As always, the customer service team rocks !

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Even for my age there are plenty of surveys so the £20 pay out doesn't take too long to reach. I enjoy answering most of them as they are usually well compiled & have had no problem with Onepoll.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have nothing negative to write as my experience has been so good. The surveys I receive are easy and quick and as long as I pick them up in a timely manner I get enough to add to my balance. Also... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Investigador de mercado

Escrito por la empresa

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Good Survey Site

One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I emailed OnePoll last night & Rachel removed it from my list this morning. If only other companies could respond this promptly!

Only reason I'm giving 4 stars is because I can't complete surveys when I'm out & about. I would be nice if I could do them during my lunch break in the office etc.

12 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. If you download our app then you will be able to complete surveys on the move. Contact the help desk if you have any problems finding it.

Valorada con 5 estrellas sobre 5

Excellent customer service

8 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for our review. Top class customer service is what our members deserve and we always strive to provide that. Great that we did that here

Valorada con 3 estrellas sobre 5

It took a lot of time to complete the…

It took a lot of time to complete the first set of polls to receive £20 credit to my account. I was unable to credit money into account on first 2 attempts but after emailing Rachel at customer services she was able to help. Hopefully the money will go through within the next 14/28 days.
Overall not too bad an experience!

8 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. We guarantee to pay within 28 days but because we understand that members want their reward quickly we are currently averaging payments within 9 days

Valorada con 5 estrellas sobre 5

Rachel was very helpful and responded…

Rachel was very helpful and responded to me e mail promptly. Great company.

7 de abril de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Great that we could respond so quickly and accurately. Great customer service is really important to us

Valorada con 5 estrellas sobre 5

Excellent survey company - in every respect!

There are lots of reasons why I love this survey site. The surveys are short, work well and are fairly rewarded. Payouts, when due, occur promptly. If I'm going to screened out of a survey it will happen within the first two or three pages...not when I've spent ten minutes or more diligently filling in information. And if I have a query or need help, I get a prompt personal response from a real person (thank you, Rachel😊 ). I've been with OnePoll for a while now, and I'm really happy with them.

30 de marzo de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Thank you so much for your help with our research

Valorada con 1 estrellas sobre 5

The fact that I’ve had similar…

The fact that I’ve had similar experiences with other platforms doesn’t change my experience with yours. My review is based on personal use and remains valid.

30 de marzo de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. I am sure you will understand why we are sceptical about your review

Valorada con 5 estrellas sobre 5

one of the best survey sites

one of the best survey sites, quick surveys and regular, good payouts and quick and reliable at paying out. Any issues resolved straight away.

9 de marzo de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for yoiur review. Thank you for your help with our research

Valorada con 5 estrellas sobre 5

One Poll Review

I have been with One Poll more than 10 years now so I think that says it all really.

12 de marzo de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Thank you so much for all of your help with our research

Valorada con 5 estrellas sobre 5

Best Survey Site

I find OnePoll the best survey site by far. Issues are dealt with by Rachel swiftly and efficiently and recently I had extra points added to compensate for any inconvenience. They are the only survey site I know which has increased the points it offers and they listened when people asked for the payment threshold to be reduced from £25 to £20. Most other sites are reducing the percentage they offer to subscribers when the returns are fairly low in the first place.
Keep up the good work!

12 de marzo de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Our members are vital to what we do and we do regular surveys with them asking them what we can do better. More points per survey, lower redemption rates and quicker payment of rewards were three things identified that we have managed to improve

Valorada con 5 estrellas sobre 5

Had a problem logging on to account

Had a problem logging on to account. Droped an email to customer service who were not only quick to respond but very helpful. All resolved within 24 hours, great service and a good web site.

9 de marzo de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Really pleased we can respond so quickly

Valorada con 5 estrellas sobre 5

Reclaiming Lost Points

I had 2,073 points so decided to redeem 2,000 of them for £20.00 by BACS  this morning -  Before I could complete my bank details my mobile went off and on logging on again the points had disappeared.

I contacted One Poll and Rachel Knight from Customer Services replied quickly stating she had restored the 2,000 points, with other instructions on how to claim without issues. I reclaimed the reward with success.

Excellent service

11 de marzo de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. We do our utmost to prevent problems occurring but if they do we will always do our very best to get them sorted out quickly.

Valorada con 5 estrellas sobre 5

Well worth you joining

Been with OnePoll for years, surveys are quick and easy. Recently needed to contact support - Rachel was fab , responded quickly and helped solve my problem. She was friendly and it was reassuring knowing that there is a human on the other end of my email rather than an AI chatbot!

11 de marzo de 2026
Opinión espontánea
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Respuesta de OnePoll

Thanks for your review. All our customer support members are real life humans and will always do whatever it takes to help our members.

Valorada con 5 estrellas sobre 5

I'm delighted with the help I received…

I'm delighted with the help I received from customer service recently. I was having difficulty logging in, so I emailed for help. The response arrived quickly, and their helpful suggestions (clear cache and so on) solved the problem. The surveys are interesting and fun to complete, and payments are straightforward.

11 de marzo de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Occasionally problems occur but when they do we always do our utmost to solve and respond as quickly as possible.

Valorada con 5 estrellas sobre 5

I have used OnePoll for several years…

I have used OnePoll for several years and always love how easy it is to earn money while answering small surveys.
I recently had a small problem and Ratchel sorted me out quickly and easily as usual. Great site

10 de marzo de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Thank you for your help with our research

Valorada con 5 estrellas sobre 5

Very happy with the prompt response to…

Very happy with the prompt response to my email and the how quickly my problem was dealt with.
A big thank you to Onepoll.

9 de marzo de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Responding promptly to queries is very important to us as we know how valuable our members time is. Great we could help so quickly

Valorada con 5 estrellas sobre 5

I had an issue over a survey payment

I had an issue over a survey payment, which was quickly sorted after the weekend. Always fun and a great variety of survey subjects on offer

8 de marzo de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Great we could help so quickly and thank you for your help with our research

Valorada con 5 estrellas sobre 5

Rachel sent me an email asking for…

Rachel sent me an email asking for email address attached to my one poll account. And I sent this, knowing she would look into it for me. In the meantime I checked my bank a/c again, and realised I hadn't scrolled down far enough for my reward, as this was the query. Very quick to respond, so big thanks to you

5 de marzo de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. We value our members' time so responding quickly is very important to us.

Valorada con 5 estrellas sobre 5

abroad

Been abroad to escape a wet England and could not seem to pick up surveys.
Rachel was very helpful explaining why only work when actually in UK and making sure did not have any problems

2 de febrero de 2026
Opinión espontánea
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Respuesta de OnePoll

Thank you for your review. Totally understand the need to get away and thank you for trying to give your views whilst away. However if we see access from an IP address outside of the UK it may result in the account being clocked as it is a possible sign of fraud. Thanks for your help with our research

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