Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This is related to the One Stop shop in Twisden Rd, East Malling. I’m rating this as 1 star due to one person only - sorry to the rest of the staff. Carrie, who wears a badge saying she’s the... Ver más

Valorada con 1 estrellas sobre 5

Was waiting outside since 5am desperate to get one box of pokemon for my daughters bday, was then told only 4 packs each when they opened at 6am, to later find out they sold all the boxes to the same... Ver más

Valorada con 5 estrellas sobre 5

As always, absolutely great attentive staff, a first class bunch who need a bonus. My gripe is about the most ridiculous sandwich combo. The butty in question is the Beechwood Ham, Egg and Chips. Who... Ver más

Valorada con 1 estrellas sobre 5

We use this shop on a daily basis, but not anymore after today. Very rude staff on till huge attitude, ignorant... would not accept my evri parcel for return, really need a course on how to treat cust... Ver más

Información sobre la empresa


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

267 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,6

Todas las opiniones

(267)

53 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Greedy prices

Greedy, rip-off prices for everyday items.
Many staff lack basic communication skills, have an air of self importance and are regularly condescending towards customers.

10 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I can see why this man has more bad…

I can see why this man has more bad reviews than good I booked in a job with him today , told him my brother has the money there for him when he turns up then I text him to ask how his getting on then to get told he is not coming . The man’s a messa

26 de julio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

The products are fantastic - unfortunately the immoral music on the radio is so degraded that is an embarrassment to shop there - please consider changing the music station....

The products are fantastic and excellent value for money - the only thing that lets the One Stop Shop down is two rude members of staff - both Asian.

The other thing is the music station playing in the background - the music is SO IMMORAL - it is disgusting that retailers are allowed to play such 'filthy' - it is shocking - whatever radio station they are linked - they need to change the radio station - classical music and or chillout or jazz music - without offending lyrics is needed - you have elderly ones that shop there and small kids - why is that music station allowed to be played without impunity.

16 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Store 456 Damson Lane Solihull

Store 456 Damson Lane Solihull, what an absolute pleasure. After a hard day's graft I decided to enter the One Stop shop for some beverages. When placing my items on the till a young lady asked if I'd like a carrier bag. Thank you how much? 30 pence, on this note I decided to ask if she had anything for free. On this she pulled out a large brown paper bag and started to load my beverages. I asked if she would be able to double bag it for me. The reply was, the same size bag won't fit into another, I showed the young lady it could be done. On this note I paid for my items as the shop alarm was blaring out and left the shop with my doubled bagged bag for free. Let it be known that all beverages made it home safe.

28 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horsham's Stores Blight on Service

Horsham's shop by the main train station has one absolutely appalling female member of staff, name begins with K but I won't name fully...

Consistently abhorrent service from this charmer, letting down the whole store of otherwise really pleasant staff.

I can't believe she's still working there and I hope management eventually take action.

19 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

unhelpful / rude service…

Incredibly unhelpful / rude service from the guy at Onestop Buckden today at 16:40 on the 19th of June. The Royal Mail collection guy was a witness to this. He was there with me and saw what happened.

19 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been using this shop for years…

I have been using this shop for years now in Barlaston.
Very helpful and friendly staff that are always happy help if need them. Great selection of goods on offer at a fair price. Couldn’t praise it more. Keep doing what you are doing!😊

9 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give zero I would

If I could give zero I would! I put a complaint into the he’s office about a member of staff and today I was told I’m banned from the shop for harassment when all I did was complain! That’s allowed! I will be taking this further.

28 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have no words

Went into One Stop in Hook. Never have I been ever been treated so badly. Woman was rude - was stacking shelves when I asked if anyone was serving - she snapped I will come in a minute! She begrudgingly processed my parcel. No hello, please or thank you - Just plain rude. This should be called No Stop not One Stop !! A lesson in basic manners required and needs booking on to a Customer Service Training Course

7 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

are staff trying to make up for the…

are staff trying to make up for the shoplifters robbing them by robbing my son of nearly £2.00 change good job i cant walk otherwise be down there ripping somebody a new one, not the first time its happened either

28 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Went to post a Yodel parcel in One Stop…

Went to post a Yodel parcel in One Stop Hereford, not the first time I’ve done this. Every time I asked to send off or collect a parcel, I’m met with a groan, as if it’s an inconvenience to the staff.

This time was no different, a member of staff asked me to wait at the other till even though no one was waiting to be served at hers. I waited for another member of staff to come & do it, he stood over me & didn’t bother going around to the other side of the counter. They continued to talk whilst I was just stood there waiting for confirmation. The guy just carried on talking & I walked off saying thanks. I don’t understand why they work in a shop if they don’t like customers, literally so rude every time I go in! I never leave bad reviews, I’ve just had enough of the staff there after months of this.

28 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst customer service

Only fair to share my google review on here for one stop billesley lane Moseley, Birmingham.

Extremely rude and lazy staff whenever I need help with the Evri printer getting jammed they huff and puff and roll their eyes like I’m asking for the world. For a few months the Evri machine has an “out of order” sign on it I believe they put it there deliberately so that they don’t have to deal with the returns as part of their commitment to lazy and poor customer service. Not a single pleasant or helpful person working at this shop and I’ve been coming here for 7 years I get better customer service from the bins outside.

5 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

One Stop in Macclesfield is a joke the…

One Stop in Macclesfield is a joke the cash machine is not working, only taking cash only payments on the till and paypoint not working or it's never open for a full day the place needs to be closed down as it needs to be taken over where things will work

4 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Why have you installed Glastonbury…

Why have you installed Glastonbury type music in your Midsomer Norton store,youll never get another PENNY out of me.Update dec 2025,asked to make a formal complaint,chap got the manager VERY unhelpfull.Dont get me wrong,I do like music,i work in a radio station,but not when im trying to shop.TURN IT OFF.

17 de marzo de 2025
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más