LloydsPharmacy Online Doctor Opiniones 

16.430
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was happy I could have this consultation, the answer was very fast and I could travel for work knowing I’m already equipped with what I need. Prescription was ready quite quickly as well and I had a... Ver más

Valorada con 1 estrellas sobre 5

This is a dangerous place, these people are here to ask you enough questions to not have issues if something goes wrong with you, and then cash out. I sent a few follow up questions, asking f... Ver más

Valorada con 5 estrellas sobre 5

I have been using Lloyds online pharmacy for my weight loss journey on Mounjaro on and off since 2024. I have been supported by the clinicians all the way through. Any questions are usually answer... Ver más

Valorada con 5 estrellas sobre 5

It was a simple process, and all I had to do was answer a few questions and give brief details about my symptoms. The doctor then emailed me to ask for more information, then it was approved and the m... Ver más

Información sobre la empresa

  1. Proveedor online de medicamentos por prescripción
  2. Clínica de Salud de la Mujer
  3. Farmacia online
  4. Farmacia
  5. Clínica para viajeros
  6. Servicio de adelgazamiento

Sobre LloydsPharmacy Online Doctor

Escrito por la empresa

LloydsPharmacy Online Doctor is a doctor-led initiative providing safe and reliable remote online healthcare to anyone in the UK. Our patient-centred model of healthcare allows patients to tailor care around their schedule, and increases healthcare access for harder-to-reach patient groups. As the first ever online healthcare organisation to register with the government regulator of healthcare – the Care Quality Commission – we pride ourselves on our pioneer status and work constantly to expand the boundaries of personalised healthcare.
Weight loss treatment
Men's health treatments
Women's health treatments

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

16 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(16.430)

513 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Terrible service

I’ve used them for over a year - they’re one of the priciest & they don’t offer referral rewards. Despite this, I’ve stayed loyal & recommended them to everyone I know & 6 people have then started with Mounjaro.
I ordered a new pen Tues 28/07 & paid £6 fo next day delivery. Royal Mail said it was on my city at 5am & due to be delivered Weds 29/07 between 10:30am-2:30pm. I waited in all day - no delivery. Spent an hour on the phone to RM customer (dis)service, go nowhere. Temps were 29° that day. They assured me it would arrive Thurs 30/07 & you guessed it, waited in all day - nothing. No help from RM. Rang Lloyds for a refund - I had to leave for a family wedding today & won’t be home til Sat afternoon, so the jab will have been unrefrigerated for several days, meaning they’ll have to bin it anyway. Not only do they point blank refuse to refund, it was a struggle getting them to refund the delivery fee, despite the fact they haven’t provided the service I paid a hefty amount for. Instead, I have to ring up on Sunday & then wait in again all day Monday, a THIRD day of holidays wasted & whoever knows if RM’s issues will be resolved by then? I’m not paying over the odds to have a considerable amount of my money and time wasted, including on the phone. If I ever get this order, this will be me last & I will get it somewhere I can collect in person, saving myself time, money & stress & I will tell everyone I know. What annoys me more, they make a hefty profit on this - they could’ve easily refund me after all the inconvenience & claim it back from RM, who now perform worse than Evri

30 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a dangerous place

This is a dangerous place, these people are here to ask you enough questions to not have issues if something goes wrong with you, and then cash out.

I sent a few follow up questions, asking for guidance on how to take the prescription medicine further during my travel and they simply responded without reading the question, they did not read it at all, they are unable to offer guidance (which is what one expect from the doctor who prescribed the medicine no?)

Now I am clueless, don't know how to continue the treatment (or stop, or whatever), I am by my own.

If Ireland was serious about people's health in any minimal symbolic way, this service wouldn't even exist.

Don't trust your health to it. Go to a real doctor.

30 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast and convenient

I was happy I could have this consultation, the answer was very fast and I could travel for work knowing I’m already equipped with what I need. Prescription was ready quite quickly as well and I had all instructions in an email. It was very helpful.

27 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible complicated service do not use

Terrible complicated service do not supply you directly with medicine or things you require go to a second party no comeback no refund . Charge me or try to sell me more than I requested much higher price terrible terrible service.

25 de julio de 2026
Opinión espontánea
Logotipo de LloydsPharmacy Online Doctor

Respuesta de LloydsPharmacy Online Doctor

Dear Simon,



We are very sorry to hear that you haven’t had a good experience using our service.  



We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.  



Furthermore, we can see that you have already contacted our Patient Advisory Team in regard to your order. They have been in touch with you on your account to find a resolution for your order.  



Please do not hesitate to contact us either via phone or your patient account, if you have any further queries.  



Once again, we apologise for the inconvenience this may have caused.  



Kind regards,  

LloydsPharmacy Online Doctor

Valorada con 2 estrellas sobre 5

Most of these reviews are from woman.

Most of these reviews are from woman.
I am interested in Testosterone home test kit. The link at bottom of page I only found ONE comment by a man.

May also be concerning, out of some 16,000 that only about 500 were reviewed.

These kits are not cheap, yet it is only a finger prick blood test. I may still order but will shop around a bit longer.

20 de julio de 2026
Opinión espontánea
Logotipo de LloydsPharmacy Online Doctor

Respuesta de LloydsPharmacy Online Doctor

Dear Ian,  



Thank you for taking the time to leave us a review.   



We're sorry you've had a poor experience with us, and we're keen to resolve this. We've sent a request through Trustpilot for more information, as we're unable to locate your account with the information we currently have.    



As soon as we hear back from you, we'll do everything we can to help.   



Once again, we apologise for the inconvenience this may have caused.  



Kind regards,  

LloydsPharmacy Online Doctor

Valorada con 5 estrellas sobre 5

Straightforward and quick turnaround compared to going to the GP

I considered booking a GP appointment, but the process can be quite long-winded. As I already had a recent blood pressure reading, had done my own research and had a good idea of what I wanted, I decided to use Lloyds Online Pharmacy instead. The consultation was straightforward, everything was approved very quickly, and my medication arrived the following day. The whole process, from consultation to delivery, was excellent. I would highly recommend the service, particularly for busy people who have already researched their options and want a quick, convenient consultation.

15 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

For the second time my prescription not delivered

For the second time my prescription delivery was lost/not delivered. When I contacted Lloyds they directed me to Evri as their delivery partner. I explained that I did not purchase from Evri but from Lloyds. I will not be using Lloyds again as they have let me down and refused to take responsibility.

7 de julio de 2026
Opinión espontánea
Logotipo de LloydsPharmacy Online Doctor

Respuesta de LloydsPharmacy Online Doctor

Dear David,    

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience caused.

We understand how disappointing it is when an order does not arrive as expected, particularly if this has happened more than once. We also appreciate your concerns about being directed to our delivery partner. While we may ask patients to contact the courier in some circumstances, we remain committed to supporting our patients and resolving any delivery issues as quickly as possible.

We have reviewed this matter internally and taken the appropriate steps to investigate what happened with the delivery. We have now been in contact with you directly via your account with is.

We hope this helps to reassure you that your feedback has been taken seriously. Thank you again for bringing this to our attention.

Kind regards,  
LloydsPharmacy Online Doctor

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