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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

SCAM! Do not order from this junk site. Literally sent me NANDOS marinade and one pack of a cold meat when I ordered several cold meats and several bottles of a totally different marinade! Ruined my b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Made a very large order. And became concerned after reading a few negative comments. I can say. I am so happy with my delivery. All meat i received was fresh. Delivery was an earlier time than stated... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Order the beef rump from these guys . The quality is always amazing. Their delivery is always quick. Hassan, who I deal with always provides a great customer service , if there’s any issues ( not t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The meat arrived exactly when it was supposed to, it was all in excellent condition. (I've only used the chicken and mince so far but they were both superb) And as an added bonus some of the me... Ver más

Información sobre la empresa

  1. Servicio de entrega de comestibles

Escrito por la empresa

Welcome to our family business, established in 1993 and still going strong. At the heart of our brand lies a commitment to delivering the highest quality meats, groceries, and services. Our core principles have guided us every step of the way, ensuring that we remain a trusted and reliable source for all your needs. Come join our family and experience the difference for yourself!


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

682 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 58% de las opiniones negativas

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4,0

Todas las opiniones

(682)

57 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Love It !

Such fresh meat. Has become my go to such friendly staff and healthy environment with quick service. Definitely recommend 👍

3 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend the online meat shop

I have ordered from this shop on numerous occasions and they have been great. The meat produce comes well packed and is always fresh. The vegetables and other grocery items are always well in date and the veg fresh. I highly recommend the online meat company.

2 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s a NO for me

First time beef was in wrong cut, second time part of the order was undelivered. So not any more.

27 de agosto de 2024
Logotipo de Onlinemeatshop

Respuesta de Onlinemeatshop

Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the inconvenience you’ve experienced, first with receiving the wrong beef cut and then with the missing part of your order. This is certainly not the level of service we strive to deliver.

We want you to know that we take this very seriously and care deeply about making things right for our customers. We’d love the opportunity to correct these mistakes and restore your trust in us. Could you please reach out to us at info@onlinemeatshop.com or start a live chat on our website? We are committed to resolving this for you and ensuring future orders meet your expectations.

Thank you for giving us the chance to improve, and we hope to hear from you soon.

Kind regards,

Valorada con 5 estrellas sobre 5

best beef mince for smash…

One of the best beef mince for smash burgers i have come across. As i have been trying many different suppliers few for last months.
Will be definetly using in our takeway once we go live.

21 de agosto de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Prices gone up dramatically

Hi, I've been a customer for a couple of years now and i have sent many friends and family to this company, but today I was just about to place a reorder online which last time I paid £81 but that same order is now £112? Could you tell me if your prices have changed and why so much? If you have then maybe you should send emails out to all your loyal customers that this is happening because these prices are too expensive, and I will have to look elsewhere along with all my friends and family members. It's a shame because we all enjoyed the previous prices which was a little more than the usual butches but the quality was worth that little bit extra but at theses prices it's not sustainable.

19 de agosto de 2024
Opinión espontánea
Logotipo de Onlinemeatshop

Respuesta de Onlinemeatshop

Thank you for being a loyal customer over the years and for sharing your feedback. We truly appreciate your support and for recommending us to your friends and family.

Regarding the price increase you’ve noticed, we understand your concerns. While our prices have adjusted slightly, we want to reassure you that we remain one of the most cost-effective providers in the market, especially when considering our nationwide shipping, hundreds of free cutting options, and the overall quality of our meat. Our prices are always displayed upfront before any order is placed, and we never change prices during the shopping process.

We encourage you to compare our services and pricing with other businesses offering similar quality and options. We believe you'll find that we still offer excellent value for money, especially given the premium quality we maintain.

We sincerely hope you’ll continue to choose us and are always happy to address any questions or concerns you may have.

Kind regards,

Valorada con 1 estrellas sobre 5

Fake

Fake!
Paid for next day delivery and never received my order even though it’s been a week.
No one responds to the number provided on the website and the order cannot be tracked.

Order no:
1264824

Due date was 1st August

5 de agosto de 2024
Opinión espontánea
Logotipo de Onlinemeatshop

Respuesta de Onlinemeatshop

Kindly provide your order number please. There is no reference. Thank you

Valorada con 5 estrellas sobre 5

I recently ordered halal meat from…

I recently ordered halal meat from Onlinemeatshop. Upon receiving my initial order, I noticed some issues with the meat due to the delivery process. However, the manager promptly resolved the matter and arranged for a replacement order. The new delivery was of excellent quality, and the meat was very fresh.

20 de julio de 2024
Opinión espontánea

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