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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

SCAM! Do not order from this junk site. Literally sent me NANDOS marinade and one pack of a cold meat when I ordered several cold meats and several bottles of a totally different marinade! Ruined my b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Made a very large order. And became concerned after reading a few negative comments. I can say. I am so happy with my delivery. All meat i received was fresh. Delivery was an earlier time than stated... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Order the beef rump from these guys . The quality is always amazing. Their delivery is always quick. Hassan, who I deal with always provides a great customer service , if there’s any issues ( not t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The meat arrived exactly when it was supposed to, it was all in excellent condition. (I've only used the chicken and mince so far but they were both superb) And as an added bonus some of the me... Ver más

Información sobre la empresa

  1. Servicio de entrega de comestibles

Escrito por la empresa

Welcome to our family business, established in 1993 and still going strong. At the heart of our brand lies a commitment to delivering the highest quality meats, groceries, and services. Our core principles have guided us every step of the way, ensuring that we remain a trusted and reliable source for all your needs. Come join our family and experience the difference for yourself!


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

682 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 58% de las opiniones negativas

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4,0

Todas las opiniones

(682)

57 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

I have been ordering for around a year now. Could not be happier with the quality of meat and service. Would highly recommend fir delivery.
Price is also very competitive

28 de mayo de 2024
Valorada con 3 estrellas sobre 5

Dispatched the wrong item and slow response.

Dispatched the wrong item. Rotten mangoes. Managed to get back the refund.

30 de mayo de 2024
Logotipo de Onlinemeatshop

Respuesta de Onlinemeatshop

Dear Customer,
We have refunded the full amount, even though the mangoes were clearly kept in condtions which are not recommended. You should not use the product and ask for a refund.

Valorada con 3 estrellas sobre 5

Not that bad

The meat smelt a little bit off but not much. I'd say it could be better insulated as it was all defrosted when I received it. But the portions are fine.

28 de mayo de 2024
Valorada con 3 estrellas sobre 5

Frozen items arrived defrosted

The product I ordered was delivered very quickly and I was kept up to date with my order. My only problem being was that the item I ordered (which is a frozen item) was basically completely defrosted by the time it had arrived. As this was a pack of 18 kebabs, I would normally eat a few at a time and not cook the whole bag at once. Due to this I wouldn’t order this item again. However I would consider ordering other thing from this company.

28 de mayo de 2024
Valorada con 1 estrellas sobre 5

Avoid like a plague...

Avoid like a plague!
I sent several emails if the chicken is fresh, but no reply. Why should I buy something when no one bothers to reply and I don't know what will they do after I have purchased something from them.

Thanks to Maddie's review below, it makes a lot of sense now.

UPDATE:

The illiterate guy who just replied to this review doesn't even understand that the review is not about the order, but about the email response. What a clown! He should be selling bananas on the street instead of selling meat!

UPDATE:

He is a liar, I don't have any fake email or account. This moron just sent me an email asking me to send details not relevant to this review. I asked him to reply to my email from 18th May, but then he stops replying. I have all the proofs for TrustPilot to check. He didn't respond to my email from 18th May and now saying that he did, what a clown.

He clearly doesn't understand English even when there is nothing about the "order or buying" in the review.

Ask him to send the proof of insults he has mentioned below and send the proof of the reply to the email I sent on 18th. A clear liar that's why he is trying to bite me now.

Just be careful about this guy and read the 0 star reviews below. He doesn't even know that the reviews are not always about buying anything, but also about the communication.

The fact that he only replies because of this 0 star review says a lot about the person he is. You can count the days from the entire may to the current date.

18 de mayo de 2024
Opinión espontánea
Logotipo de Onlinemeatshop

Respuesta de Onlinemeatshop

Hello, I have found your fake account and reviewed your email inquiring about a discount for the first order. You were instructed to simply enter your email address so that this could proceed through the standard process. The same communication was repeated via chat on a second occasion. On the third occasion, there were insults about our services and rude behavior from your end, which we chose to ignore. No order has ever been placed under your account, and we have reported this review to TrustPilot. Still awating order number as there was no business transation.

Valorada con 1 estrellas sobre 5

AVOID AVOID AVOID

The meat and chicken quality is POOR!!

-They delivered on the wrong day
-They do not give you the correct weight and ALWAYS give you less
-Their chicken smells and when you complain they do not reply back to you
-Worst customer service ever
-The manager does not care about its customers, they just want your money

16 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

They give you gone off chicken

I placed a £70 order with these butchers and I was given gone off chicken. After complaining on several occasions by calling and email the manager, I was fobbed off and no one replies back to me.

I called the shop owner (Noori) and he said they have changed their temperature control bags and no longer offer the ice packs to keep the food cool and therefore the chicken provided is not fresh.

My mother in law and sister have also faced the same issue in the past couple of months!

I would NOT recommend.

20 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have ordered from here twice

I have ordered from here twice, and have had meat delivered to Norfolk. I think it's fantastic, I am a real BBQ fanatic, and the marinated meats have lifted by BBQ's to a whole new level. We also ordered the 5kg chicken which is great.
I phoned them this afternoon to ask if it were possible to request some orders a little milder, and the gentleman said that was no problem and to add it in text as a request on the order. Brilliant service, thank you.

12 de mayo de 2024
Opinión espontánea

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