I ordered several products, loving the cleanser shampoo and conditioner. Another product didn't suit my hair. I emailed Only Curls and was given useful advice but it didn't help. I contacted them ag... Ver más
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I ordered several products, loving the cleanser shampoo and conditioner. Another product didn't suit my hair. I emailed Only Curls and was given useful advice but it didn't help. I contacted them ag... Ver más
La empresa ha respondido
First time ordering and Evri delivered to the wrong address. Only curls customer service was exceptional, especially considering it was the weekend. I found my order in the end on someone else’s doors... Ver más
La empresa ha respondido
Ordered blue satin lined beanie with pompom on Wednesday pm.It arrived today, Saturday. Lovely soft fabric and satin smooth lining that will not squish my curls. At the age of 73 I have finally got to... Ver más
La empresa ha respondido
Sadly still waiting for my order. Can't speak to a human! AI generated customer service no help.
La empresa ha respondido
Only Curls are on a mission to encourage curly haired people of all textures to ditch the chemicals, forget the straighteners and start loving their natural curls. We are a small London based company that are simply passionate about curly hair. We understand that curly hair is fragile and needs special care. All our styling products are packed with natural nourishing ingredients that penetrate and hydrate the hair, bringing curls back to life. All items are tested on our own curls (not animals) and we are confident that our products deliver gorgeous, happy, bouncy curls. Every time.
PO Box 73637, SW14 9DA, London, Reino Unido
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Ha contestado el 91% de las opiniones negativas
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Your customer service is awesome! I emailed them about a problem, and they sent me a free sample, which helped a ton. I love your products! I'm just starting my wavy hair journey, and I'll definitely be buying more. Thanks so much!
Amazing customer services, i emailed over the bank holiday, didn't expect a reply until Tuesday, I had a reply within a couple of hours, query was resolved straight away, great customer services, something you rarely see nowadays
I received my products and tried them for the first time yesterday and WOW, I can’t believe it, I have my curls back. My husband said he had never seen my hair look so good and I went out with a new found confidence.
I truly can’t thank you enough.
I will peruse your website for more…. Amazing, honestly I was such a sceptic as often adverts, FB posts all seem a bit fake and I never know what is real, but this is sooooo real, genuine and true.
I have curly hair but have so many skin allergies, this is the first brand I found that helped me. The products are amazing. They define and care for my curls and do not irritate or cause reactions to my skin. I have used this brand for a while now and I swear by it. I will keep coming back to order the fragrance free selection again and again. ( maybe/hopefully they will expand the line 😀 ). My recent order was for 5 bottles as part of the bundle deal. Upon opening my box I was so excited to see a free microfibre towel and an extra free bottle kindly added.
Thank you so much. It might seem like a small thing to you but it really brightened my day so I just had to say thank you to you all.
The brand has given me confidence with my curls and the peace of mind that I won’t have allergic reactions when using them.
Nothing special. I have really coily,thick curly hair and was previously an Afro Caribbean hair stylist.Doesnt stand out from other brands,I was expecting something better from these. Will stick to cantu

Respuesta de Only Curls
Lucy was very kind and helpful with my request! Great communication and understanding of my situation. Thank you!
I purchased the all curl cleanser and the all curl conditioner. The shampoo is very thick so it goes a long way and smells lovely. However the smell of the conditioner instantly reminded me of the smell of old public toilets as it smells like the bars of soap they used to put in public toilets. I feel like the fragrance of the conditioner was a let down after the lovely smelling shampoo as now that’s all I can think of whenever I wash my hair. Pump for conditioner is not ideal due to how thick it is you have to keep shaking product or dilute it so that the pump can dispense again. I don’t think they are worth the money considering they have the price of a high end product.

Respuesta de Only Curls
I have thick wavey/curly hair and really hoped this would enhance the look, reduce the frizz etc. However it dried my hair out very badly, made it brittle, frizzy and it felt like straw. I followed all the instructions and it is simply a waste of a months groceries money I had hoped would improve my hair as it claims in all the ads I was seeing daily,including money back guarantees. However as soon as I purchased it the adverts disappeared but the daily spam emails appeared despite checking the box for no email etc

Respuesta de Only Curls
Was hoping for better results. I am mixed race with long Type 3C hair. Using the classic application "curly girl method" I usually let my hair air dry most days, then that holds nicely for three days using other products but did not get this with Only Curls.
Likes: the All Curl Cleanser left my hair feeling so clean, but not dried out. I will probably use this again. The Curl Creme was okay, didn't feel too heavy.
My friends did comment that my curls looked different. Fluffier with a tighter pattern on wash days.
Smell of the products is nice.
Overall packaging experience great.
Dislikes:
I used the Mega Hold Gel but found it wasn't enough. Tried a little, tried practically half a tub, and different ratios with the curl creme. Even protecting my hair overnight as usual, would wake up fuzzy and clumped. The texture ended up feeling more brittle. Meant having to practically wash my hair or detangle my hair every day.
The conditioner was very light which meant I needed to use a lot for my length of hair to detangle it. Was worried about the cost every time I used it.
Also: They HOUND YOU, before you become a customer, and after you are a customer. I know you can probably edit these preferences but it has really made me thinking negatively of the brand receiving a text and an email almost every single day as their default setting for existing customers, plus it seems every ad placement I ever see. I get the strategy but it made me have a poor perception of the brand before I even ordered, having to "Hide ads" on YouTube after seeing the same on 400 times. It is so annoying.

Respuesta de Only Curls
I love these products, after trying lots of different shampoo's & conditioners I found only curls and have been ordering ever since! They keep my hear clean and shiny. I use the shampoo, conditioner, curl cream and the mousse and I cant fault any of them! A lot of mousses make my hair feel sticky but this one is perfect. Keeps my curls frizz free and fresh ! Also, the customer service team is great, reply quickly and are very helpful and friendly :)
The curl cream smells lovely and does make my 3B curls look defined and less frizz.
It just doesn't make my hair feel soft and healthy compared to other curl creams like john frieda and Nylah hair care. It feels heavy and like I need to wash my hair after every use. So I rate average because Im not sure I like the heaviness in product almost like I have put a thick sticky mouse in it and it feels matted. Maybe not the best product for mixed texture afro carribean hair.

Respuesta de Only Curls
I’d tried several curly hair products before stumbling upon Only Curls and have never looked back. If you’d are considering purchasing wait no longer I’m sure you’ll love them as much as I do.
Absolutely love Only curls products! I received a start pack as a Christmas gift and fell in love with the smell and how it made my hair feel and look! I was so rubbish with my curls, it was a bushy mess! Which resulted in me straightening it most days. Since I did my research and watched Only curls tutorials on Tik Tok... I am obsessed with how pretty they finally look! I've always struggled with hair products making my hair feel heavy and oily, but this has completely changed my hair routine for the best. Customer service seems to be really good too, although I've had no issues with Only curls! Cannot complain. Thank you for making me love and appreciate my hair!
I have been a customer of only curls for about 12 months, buying products for my daughter and oh my goodness what a difference discovering them has brought to her daily routine! Plus the customer service team are very knowledgeable in helping you select the correct products and delivery is always prompt, couldn’t recommend highly enough!
The mrs loves this stuff, yes not the cheapest but it keeps her happy.
Ordering is easy and the stuff arrives in good time with good communication from the company.
We had a slight issue with one of the bottles where the lid had come off. Emailed the company and had an apology and a voucher for next order within minutes.
Very happy
Sadly another mouse that sets curls but leaves hair crispy.

Respuesta de Only Curls
Some of the products, particularly the Curl Crème, work really well for my hair. It calms down the frizz.
I wasn’t so keen on the new serum but am happy to try products that claim to work with curly hair.
The team are very supportive and offer great advice and information
Wow! I have very curly hair but it never looks right with other products. After my first use I’m very happy. Good definition and barely any frizz. I like my hair straight too so I’m looking forward to being able to go between the two. I usually wash my hair 3 times with shampoo but with Only Curls shampoo I only felt I needed to do it twice. I do wish it was a little cheaper but I guess it’s in line with other products on the market for curly hair. Looking forward to seeing how my hair looks tomorrow.
I wanted to love these products, but sadly don't think they are for me. I have naturally wavy hair that I have dried smooth for years, but I would love to enhance my waves and curls rather than eliminate them during drying.
I have now tried the hydrating curl cream and gel 4 times, used a microfibre hair wrap and a diffuser, but all I end up with is hair that matches the 'before' photos, not the 'after' photos. It just looks frizzy and unruly.
I don't like how the products make my hair feel either, it feels very clogged up, coarse and dirty, so I cannot wait to wash it again. Maybe I'm doing something fundamentally wrong, but I've followed instructions so can only assume they are not suited to my hair. Such a shame as I had such high hopes.
It clearly works well for many people, sadly I don't think I am one of them.

Respuesta de Only Curls
Customer service is great, emailed asking for advice on how to control my daughters ringlets and they shipped a free sample. The products are a little more expensive but last a long time.
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