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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered several products, loving the cleanser shampoo and conditioner. Another product didn't suit my hair. I emailed Only Curls and was given useful advice but it didn't help. I contacted them ag... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time ordering and Evri delivered to the wrong address. Only curls customer service was exceptional, especially considering it was the weekend. I found my order in the end on someone else’s doors... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered blue satin lined beanie with pompom on Wednesday pm.It arrived today, Saturday. Lovely soft fabric and satin smooth lining that will not squish my curls. At the age of 73 I have finally got to... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Sadly still waiting for my order. Can't speak to a human! AI generated customer service no help.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de productos capilares

Escrito por la empresa

Only Curls are on a mission to encourage curly haired people of all textures to ditch the chemicals, forget the straighteners and start loving their natural curls. We are a small London based company that are simply passionate about curly hair. We understand that curly hair is fragile and needs special care. All our styling products are packed with natural nourishing ingredients that penetrate and hydrate the hair, bringing curls back to life. All items are tested on our own curls (not animals) and we are confident that our products deliver gorgeous, happy, bouncy curls. Every time.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

856 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 91% de las opiniones negativas

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4,1

Todas las opiniones

(856)

106 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

The smell of the cleanser and the curl…

The smell of the cleanser and the curl gel is like lemon washing up liquid. It’s awful. Save yourself money and buy Cantu moisturising curl activator cream. It works better and smells nice.

7 de junio de 2025
Opinión espontánea
Logotipo de Only Curls

Respuesta de Only Curls

Thanks so much for your feedback. We’re really sorry to hear you didn’t enjoy the scent of the products — we know fragrance is such a personal thing. We usually receive lovely comments on the light coconut, floral and citrus blend, but we do understand it might not be for everyone. We do offer fragrance free options of the products for customers who may prefer this. Please do drop us an email at hello@onlycurls.com and we'd love to help.

Valorada con 4 estrellas sobre 5

Great result, poor labelling

Great result, rather a process with 4 products so only use for special occasions (loss for them revenue wise).
Again, with most of these 'curly' products, brand aesthetics outweigh practicality - I question whether anyone over 35 years old can read the difference between the cleanser and conditioner in the shower due to the white out of pastel colour, Had to get a black sharpie on mine - poor experience everytime you use.

6 de mayo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Found my rhythm with these products

I wanted to write an updated review. Ultimately it's actually really hard to find kids curly hair products.

Like I've mentioned in my first review, the shampoo and conditioner are good. At first I thought they were no better than others, but then I notice the other one I used was drying my sons hair out and making it feel not nice. Since then I've binned that product and I've only used only curls shampoo and conditioner for kids and I'm very happy with the results and how my sons hair feels after washing.

I didn't like the leave in styler. I felt this left my sons hair feeling dry and crunchy and I still have my bottle of leave in styler that I've never used again. I'm probably willing to give that another chance next time I do my sons protective style and see if it works better in that way for us.

I originally didn't like the detangling spray either, but I've now adjusted how I use it and I'm getting different results. I don't use it as a detangling spray, but I use it after I have done my sons hair, and I just spray the detangling spray over his done hair and then give his hair a little adjustment to make sure all the fly aways are down. This now works for us.

So with months of practice and a bit of adjustment I've found my rhythm with these products.

I'm also surprised with a lot of the negatives reviews. I don't know if the adult products are formulated differently to the kids ones, but my son has eczema and allergies and all of the kids products I've tried have not had an adverse effect on his skin or scalp.

5 de junio de 2025
Opinión espontánea
Logotipo de Only Curls

Respuesta de Only Curls

Thanks so much for taking the time to share your feedback - we're really sorry to hear the products didn’t work for you. The Little Curls range usually gets great reviews, but we do understand that all curls are unique, so we’d love to help troubleshoot and see if some small changes to how they’re used might help. Please reach out to us at hello@onlycurls.com - our team is always happy to offer personalised tips and support to get the best possible results.

Valorada con 5 estrellas sobre 5

Love these products!

honestly, these are the best products for my slightly wavy hair. They turn my head into a mass of curls. Expensive...for sure, but soo worth it!

12 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Honestly

Honestly, I don't normally leave reviews, but after spending $$$$$$ on so many different curl products, some from very reputable brands, the curl creme and hold product from Only Curls is far superior! I would recommend to anyone with curly hair, don't waste your money trying anything else but this, it really works.

22 de mayo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not worth the money

I have naturally wavey hair so when I saw this product and what it did for other's I was very excited. Unfortunately it did the complete opposite! My hair went straight and fluffy, the only plus was it felt really soft. Even the curl moose made my hair sticky.
I have now gone back to using Aussie bouncy curls, which does what it says on the bottle at a fraction of the price. Will definitely not buy again

10 de abril de 2025
Opinión espontánea
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Respuesta de Only Curls

Thank you for taking the time to share your experience - we’re really sorry to hear the products didn’t work for your hair as you’d hoped. They usually get great feedback but we do understand that curl care can be very individual, and sometimes it takes a bit of tweaking to get the best results. If you’re open to it, we’d love to offer some personalised tips or advice to help you get results that you are happier with. Feel free to email us at hello@onlycurls.com - we’re always here to help.

Valorada con 3 estrellas sobre 5

Disappointed with the curl cream and…

Disappointed with the curl cream and gel, didn’t define my curls as well as other products I’ve used, hair felt dry and dull and not a pleasant scent unfortunately, won’t buy again and will stick to my cheaper products

30 de abril de 2025
Opinión espontánea
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Respuesta de Only Curls

We’re sorry to hear the products didn’t meet your expectations. They usually get great reviews but we understand that every curl type is different, and sometimes it takes a bit of trial and error to find the right routine for you and your curls. We’d love to offer some personalised tips to help get the best results. Feel free to email us at hello@onlycurls.com - we’re here to help.

Valorada con 5 estrellas sobre 5

Lovely products and brand!

I’ve been trying out the hair styling products from OnlyCurls and also picked up a couple of their hair turbans and a headband—love them all! I’m already eyeing their silk-lined hats next.

What drew me in initially was that the brand is clean and cruelty-free—something that’s really hard to find in effective hair products. So far, I’m genuinely impressed with the results.

Also, huge shoutout to their customer service team! I messed up an order and they sorted it out right away, even though it wasn’t their fault. Super friendly and helpful. I'm looking forward to trying more products!

1 de abril de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Purple cleanser & conditioner very disappointing

Bought the purple cleaner & conditioner as I normally use all of the other products & love them .
Very disappointed with the purple . The cleaner made my hair feel dry like straw & even though the conditioner made it feel a bit better it doesn’t tone down my blond very much tbh for £40 I don’t think it’s worth the money Iv had cheaper and better products very disappointing as like I said love all of the other products Belinda

17 de abril de 2025
Opinión espontánea
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Respuesta de Only Curls

Thanks so much for your feedback and for being a loyal fan of our range, we so appreciate your support. We're really sorry to hear the Purple Cleanser & Conditioner didn’t meet your expectations. They’ve been carefully formulated to tone and care for curls, but we understand that everyone's hair is unique. We’d love to help you get the best from them, please reach out to us at hello@onlycurls.com and we'll be very happy to help.

Valorada con 5 estrellas sobre 5

Wow I have fallen back in love with my…

Wow I have fallen back in love with my hair thanks to these products I am an older lady who always wore her hair short and straight but I decided I wanted a change so currently my hair is just past my shoulders I could see there was wavy potential there and some curl but I struggled with frizzy fly away hair these products are a game changer I initially purchased the trial size and upon seeing the difference in my hair I have scooped up the full size versions my hair is soft full healthy frizz free and wow where did all these waves and curls come from

15 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I really wanted to like this product…

I really wanted to like this product but feel abit let down.
The shampoo and conditioner was okay, smelt nice and didn't cause a reaction and I do have a VERY sensitive scalp. After I used the other two products and wrapped as stated I did actually have lovely curls but they disappeared as soon as I tried running my fingers through to get rid of the messy parts at the top, it instantly got rid off any curl and just went back to normal wave.
The thing I hated though was the feel of my hair, it is awful, had such a heavy thick residue on it that I could feel on my hands after, like I've never used a product that leaves such a thick, sticky residue on my hair ever, felt like I needed to wash it off when it had dried.

1 de abril de 2025
Opinión espontánea
Logotipo de Only Curls

Respuesta de Only Curls

Thanks for giving our products a try and for sharing your experience. We're really glad the cleanser and conditioner worked well for your sensitive scalp and that you got lovely curls at first!
It sounds like the styling steps may just need a bit of adjusting - our products shouldn't leave a sticky or heavy feel, so this isn’t the result we would expect. We’d love to help fine-tune your routine to get the best results for your hair type. Please do reach out to us by email at hello@onlycurls.com - our team is always here to help.

Valorada con 5 estrellas sobre 5

Amazing on straight or curly!

After one use I was able to get amazing curls which I've never been able to before.
On my second use, I dried my hair straight and the difference was incredible! The smoothest, sleakest blow dry I've ever been able to get outside of a salon.
I definitely need consistent use of the cleanser and conditioner to battle the frizz, but wow. So impressed and such good value for money compared to other similar products.

2 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Overall, disappointed

Overall, disappointed with the products. The cleanser and conditioner didn’t remove tangles at all. Took ages to remove knots in my hair. Then had to re-wet my hair to be able to use the follow on products that are advised for use on soaking wet hair.
Curls in the end were defined but the process is time consuming.

22 de marzo de 2025
Opinión espontánea
Logotipo de Only Curls

Respuesta de Only Curls

We're so sorry to hear that the products didn't work as expected for you. The routine is really quick and the results last a long time in between washes, but we do appreciate that it might take a couple of tries to work out what works best for your hair. We'd love for you to reach out to us, if you haven't already, at hello@onlycurls.com and we'd love to help with detangling, as well as some personalised tips to get the most out of your routine.

Valorada con 5 estrellas sobre 5

At the start of my curly hair journey

At the start of my curly hair journey. After 38 years I’ve finally realised I have curly hair. I’ve found these products amazing. They smell divine. My curls are definitely more defined with this even from the first go. I started with the starter pack and quickly bought the bigger size. Unfortunately I ordered the fragrance free by accident but I contacted the company straight away and this was rectified for me. No complaints from me. Thank you for helping with my journey. Also found great advice on the website.

A bonus that you also do blue light discount. 😍

25 de marzo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Discount codes are useless

Really annoying that the discount codes offered for new customers cancel out the free shipping offer. So they offer £5 discount for subscribing but when the code is applied at checkout the shipping (even for order above £35) goes from free to £5. It feels like they're taking the piss. Not great for customer engagement.

20 de marzo de 2025
Opinión espontánea
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Respuesta de Only Curls

Thank you for your feedback. We totally understand that shipping costs can be frustrating. As a small business, we offer free shipping on orders over £50, so to make the most of both the new customer discount and free shipping, we’d recommend ordering over this threshold.

If you have any questions or need any help, feel free to reach out at hello@onlycurls.com—we’re always happy to help.

Valorada con 5 estrellas sobre 5

Slightly wavy hair to a more wavy since…

Slightly wavy hair to a more wavy since using this product. Very pleased with the outcome of it as I can dry my hair straight. But when wet it's wavy. (Take after my dad) tried other products given me a slightly more of a wave but nothing like the only curls have. So now i can have straight hair and when needed wavy. Very impressed. Will be buying
more.

14 de marzo de 2025
Opinión espontánea

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