Onsim Opiniones 64

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been with ONSIM for a number of years now, using landline Sims and desk phone twinning, the service is great with access to EE network and O2. The level of customer service you receive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The fact that they port my landline number to a sim card service, and worked very well, onsim support at hand at every stage of the process. Up and running in no time, friendly and helpful support, al... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ported in my landline number so I could escape an ISP wanting to provide a landline badly. The call quality on VoLTE & WiFi calling is incredible. When I had some audio quality issues, I found supp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Deskphone has a unique product on the market (their landline sim) which is not only most suitable to small and medium businesses but scales upto enterprise level. Call quality is the best and it relie... Ver más

Información sobre la empresa

  1. Operador de telefonía móvil
  2. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

ONSIM is the worlds most advanced mobile network. We support 5,000+ customers with our cutting edge mobile solutions. Our specialities include; mobile call and SMS recording, unified communications, landline SIM's, virtual landlines and more. Visit our website to see more.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

We have been with deskphone for a few…

We have been with deskphone for a few years now,and we just like to say the customer service is excellent,whenever you have a problem They always respond very quickly by email or the telephone and are easy to get hold of no Long queues on the phone to get through
it’s great to find a company that actually cares about their customers
I would highly recommend them

Malcolm Stovold
Company director of Weybridgepools

24 de mayo de 2022
Opinión espontánea
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Respuesta de Onsim

Thanks Malcolm! That's a very kind review and we really appreciate it!

Valorada con 5 estrellas sobre 5

Great service and support.

Great service and amazing customer support. I have been using this company for a few years now and I highly recommend their products and services.

12 de abril de 2022
Opinión espontánea
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Respuesta de Onsim

Thanks Cam!

Valorada con 5 estrellas sobre 5

Not being that savvy with sims etc I…

Not being that savvy with sims etc I was struggling
I can't thank Chris enough for the support and help I received with setting up my telephone services
Highly recommend

31 de marzo de 2022
Opinión espontánea
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Respuesta de Onsim

Thanks for your review Jo! I've passed your thanks on to Chris!

Valorada con 5 estrellas sobre 5

Quick response!

I am currently in the process of setting up my own business and really wanted a landline number that I could use on my mobile. This was the smoothest process through deskphone. When I required help the response time was extremely quick which saved me hanging around for the days waiting. I would highly recommend this company!

30 de marzo de 2022
Opinión espontánea
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Respuesta de Onsim

Thanks for your review Hannah! We really appreciate the time you've taken to write this!

Valorada con 5 estrellas sobre 5

One of the best services I have ever…

One of the best services I have ever received! All the guys on the support team were so polite, helpful and most of all very responsive to all the requests we put in! Thank you to Sophie P, Chris D and Luke F for all the help.

16 de marzo de 2022
Opinión espontánea
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Respuesta de Onsim

Hi Mubasher, Thank you so much for your lovely review! I will pass on your thanks to Sophie, Chris and Luke!

Valorada con 5 estrellas sobre 5

Problem Resolved

I had a problem with my address on my account as we had changed our address. I emailed Desk Phone about this and Sophie looked in to the problem and solved it to my satisfaction and also told me about a new product as I was near the end of my contract which she sorted for me. Sophie was brilliant as I have always found that she and all the staff at desk Phone are first class customer focused and Brilliant.
I would recommend if any one wants a landline number on a Sim Card weather its for Business or Private use this is the company you want.

4 de marzo de 2022
Opinión espontánea
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Respuesta de Onsim

Thank you for your lovely review Michael - we really appreciate the the time you've taken to write this and we will be sure to pass on your comments to Sophie! Thanks again for being a customer!

Valorada con 5 estrellas sobre 5

Very prompt reply, all sorted

Very prompt reply, understood the issue immediately and sorted it out for us. Excellent customer service thank you

14 de septiembre de 2021
Opinión espontánea
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Respuesta de Onsim

Thanks Hayley! We really appreciate you taking the time to write a review!

Valorada con 5 estrellas sobre 5

Best Customer Service for a Telecom Provider

Deskphone has a unique product on the market (their landline sim) which is not only most suitable to small and medium businesses but scales upto enterprise level. Call quality is the best and it relies on multiple networks which makes the signal even more robust. The best attribute which sets them apart is their Customer Support which is speedy, on point, and caring and has excellent follow-up. Full marks.

27 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

HIGHLY RECOMMEND

The great thing about this Company is that they are extremely Professional and get the job done. No messing about and very efficient. Would Highly Recommend to anyone. Lastly good value for money.

25 de junio de 2021
Opinión espontánea
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Respuesta de Onsim

Thank you! We really appreciate you taking the time to review our service!

Valorada con 5 estrellas sobre 5

Great quality, value, service. Very useful.

After moving both office and town, I've struggled to find a reliable business number.

Now I'm a remote worker I don't have the luxury of a landline, and as I'm remote in the middle of nowhere sense, mobile signal can also be a bit patchy!

I've tried so many second line type apps, and forwarding services, and put simply, they've all been a pain. It reached the point where I was dreading client calls as I knew they'd be such poor quality, if they connected at all.

As a freelancer I didn't want anything grand, just that worked, and the Deskphone Go SIM has been superb. It's great value, gives me two work numbers on my dual SIM phone, and just works, no faff. Good quality, easy to set up, and my endless questions at the beginning were answered quickly, and helpfully.

25 de octubre de 2019
Opinión espontánea
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Respuesta de Onsim

Thank you for such a generous review Marcus! We're so happy that you like our service and that it's helping you out. We created it to solve exactly the issues you've raised and it's lovely to have such nice feedback about something we've put so much hard work into - It makes it all worthwhile! Thank you again!

Valorada con 5 estrellas sobre 5

A simple and seamless solution merging…

A simple and seamless solution merging your desk phone with your mobile without 'diverting calls'. Great support service too. No question is too trivial for them to Answer.

16 de julio de 2019
Opinión espontánea
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Respuesta de Onsim

Thank you Geoff! We really appreciate you writing a review for our service.

Valorada con 5 estrellas sobre 5

My name is John morrison I have two…

My name is John morrison I have two businesses and the girls at desk phone were brilliant.....instant replies and very polite couldn't ask for more from them
Thanks for everything girls

12 de marzo de 2019
Opinión espontánea
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Respuesta de Onsim

Thanks John! We really appreciate you taking the time to review our service

Valorada con 5 estrellas sobre 5

Fantastic company.

Luke and Sophie at Deskphone have been utterly brilliant with their customer support and backup system. Thoroughly professsional and fully commited to supporting their customers.

6 de marzo de 2019
Opinión espontánea
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Respuesta de Onsim

Thank you Scott for this very kind review! We really appreciate your feedback

Valorada con 5 estrellas sobre 5

Top quality product with a first class…

Top quality product with a first class service at outstanding value. Couldn't recommend enough.

7 de febrero de 2019
Opinión espontánea
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Respuesta de Onsim

Thanks Tom! We really appreciate you taking the time to review our service!

Valorada con 5 estrellas sobre 5

Rating

Rating: Good, I'm satisfied
Comment: Excellent customer service with prompt responses to any queries. Would definitely recommend!!

7 de febrero de 2019
Opinión espontánea
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Respuesta de Onsim

Thank you for your incredibly kind feedback! We really appreciate you taking the time to review our service!

Valorada con 5 estrellas sobre 5

Best service ever

I was with Vonage for my single business line, I quickly found out is was terrible.
Having moved to Go/Deskphone I couldn’t be happier. Call quality is spot on, they moved my number over without any trouble and the customer service is simply amazing.

I’ve had a couple of minor queries (checking settings and uploading outgoing voicemail) and have received fast and friendly help, all in a language I can understand.

I’d recommend deskphone to all, even us very low usage customers get first class support.

6 de febrero de 2019
Opinión espontánea
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Respuesta de Onsim

Thank you Sam for your incredibly kind feedback! We really appreciate you taking the time to review our service!

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